Level Home Services

James D.

Just had my Spring HVAC service. Technician was professional and informative as usual, but I wanted to comment on how careful Level Home Service was during the COVID-19 pandemic. Technician wore a mask, booties and gloves, maintained a safe distance, minimized contact with surfaces within the home, sent the receipt by email. The last thing we need during a home isolation period is to lose heat or air conditioning in the house. Very glad they are still on the job.

Scott F.

We have used level in our personal home and when we bought a new property we decided to give them our business again. We explained we were replacing a boiler/radiator system and wanted to add ductwork for air conditioning. My wife met their estimator on the job site and went over the project. He took notes and asked me to call him to review. I called and he started with ""before you get started we do not do ductwork projects the company is getting away from this and we will need to disqualify ourselves "" Confused I asked do you have anyone you recommend ""no we don't have anyone we can refer for that"" Guess they are not the one stop shop they have been in the past for us. Disappointing to say the least

M B.

Run from this company. They oversized the heater for our home. The air blows us out of the house and is noisy. They would not remove the oversized system. According to them, they had done the same thing in a townhome. The president told me that everybody wants to speak to the owner these days, perhaps if they installed the correct size systens,, that would not happen. Big mistake by them that cost me $16000.

Young Cath H.

I would steer clear of this company. They are disrespectful on the phone while being deceitful about the type of work they do. The dispatchers can't seem to give you any information up front for any type of work and very unpleasant to talk to. Very unprofessional and rude when you ask questions. maybe need to get retrained by the owners or making too much money so they don't need your business.
I gave them two stars fearing company might pay to delete this post with one star.

Chris H.

Predatory Pricing, buyer beware.

My home is being rented through a property management company. Level has been to my home twice, and both times they have been turned away. The first instance they claimed that my entire A/C unit needed replaced, holes in the coil, etc.. another company was sent to look at the home and found nothing wrong with the A/C unit other than a pinched condensate line. Line was changed, unit recharged and the other company was out the door for $186. Level wanted to replace the whole unit.

Today, they were sent to look at the heating unit. A motor replace for a quote of $675 and a faulty gas value replacement for a total quote of $1629, and guess what? Their recommendation was to...Chou guessed it, replace the whole unit. Another company has again been dispatched for a second opinion. As a former HarCo resident, very disappointed in Level heating and air.

Tara H.

Extremely overpriced, and they charge for estimates. The estimate I was given was $800 over the high end of Home advisors cost report for the area. Homeowners beware don't waste your time. Joke of a company not sure why or how they continue to get business.

Dennis R.

I was well pleased with the quality of the work performed. However, I was charged just under $1000 to replace and install a 3/4 HP garbage disposal and install a clean out valve under the sink. In speaking with a neighbor, he had the same thing done elsewhere for around ^00 or so. I found the overall cost to be excessive.

Susan H.

Predatory pricing on a straightforward kitchen faucet installation. Plumber was there for a little over an hour and charged nearly $500. I supplied the faucet, so this was the charge for labor. The ""estimate"" was deceptive and by the time I realized it, I just needed to get the job done, so I paid the extortion level fee. It was a sickening experience.

A S.

Could not have asked for better service! We put our place on the market last summer and immediately our old AC failed. We called Level Heating and Air Conditioning for help and they responded almost instantly! We had them replace the old AC and they did a fantastic job. Now we have sold our place and the home inspection showed our furnace needed replacing. We called Level again and once again they came to our rescue. They replaced the furnace at a fair price with almost no down time.
I HIGHLY RECOMMEND LEVEL HEATING AND AIR CONDITIONING!!

Angela D.

Edgar was on time and quickly and efficiently installed a new light fixture. We did not know what the issue was with the light but he determined it was the ballast. He suggested that we could just buy a new fixture as the ballast would cost about the same and we would have to wait for the ballast to come in. Edgar waited while I was drove to the local hardware store and purchased a new fixture. He even removed the box the fixture came in.

I would recommend them and use them again.

The only issue I had was with the receptionist when I made an appointment a week earlier. She inputted my information but never made the appointment. We had to reschedule but it worked out as something at work came up on the original appointment date.