Letts Plumbing
Company Overview
Amidst everything happening, we are fully operational and will remain so as long as possible. We are dedicated to meeting the needs of our community and have implemented measures to protect the health and safety of our team, which in turn safeguards those we serve. Our dedication to our community remains unwavering, regardless of the current situation in the Bay Area. If you find yourself in need of our services, we will be there for our customers, clients, and friends, as good neighbors must first be supportive. Let’s be kind to one another and work together. To my staff and their families, I appreciate your commitment to our community. We appreciate our community for your years of loyalty and the confidence you have in us. By standing together, we can rise above fear and maintain the determination that fosters compassion, education, and support in our community and nation. Shane Letts, the President of Letts Plumbing License #862842
I am Don Letts, the founder of Letts Plumbing. I served five years as an apprentice in England, then established my own plumbing firm. In 1966, I was presented with the opportunity to come to California. Back then, you needed a job lined up and a sponsor in the U.S. I worked for various companies during my time here. My grandson Shane displayed a strong aptitude and passion for plumbing. So, we decided to launch our own business, which has grown to six employees. We believe in the power of word-of-mouth advertising, which has worked well for us over the years. It brings me joy to see the children and grandchildren of my first customers contact us for plumbing services. We are here to serve you around the clock, every day of the week. Our expertise covers all aspects of water, gas, and sewer plumbing. We offer free estimates and advice—just give us a call.
Best regards, Don Letts (Founder)
In Concord, Shane Letts lives with his wife and two children. Shane, a second-generation plumber, holds the position of president at Letts Plumbing. Shane is involved with the Clayton Valley Sunrise Rotary and supports various local charities. Together with his grandfather Don Letts, he continues the legacy of providing quality service at reasonable rates. In his spare time, he loves outdoor adventures and is an enthusiastic baseball fan.
Business Services
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | 7:00 AM - 5:00 PM |
| Tue: | 7:00 AM - 5:00 PM |
| Wed: | 7:00 AM - 5:00 PM |
| Thu: | 7:00 AM - 5:00 PM |
| Fri: | 7:00 AM - 5:00 PM |
| Sat: | 7:00 AM - 5:00 PM |
| Sun: | 7:00 AM - 5:00 PM |
Recommended Customer Reviews
Highly, highly recommended -- top notch service and quality. We had a recurring problem with a sink next to washer overflowing. Only in the last few years, several plumbers came out, snaked the pipe... and the problem returned months later. John of Letts Plumbing was a rock star and true problem solver. He was able to quickly run a camera through a vent in the roof (!) to identify obstruction in the pipe (not at all where we thought it would be); he then used a magical hand-held device to pinpoint the exact location through the floor, reached it through crawl space, and fixed the issue in less than 10 minutes. It turned out to be a pipe plug accidentally left in place during one of the remodels (in all likelihood, it'd been there the last couple of decades). We were very impressed with John's thoughtful approach; the fact that he looked beyond the obvious (snaking the pipe), and the cool technology he used so expertly. Very grateful, happy with the outcome, and highly recommend Letts Plumbing.
Responded very quickly to a burst pipe emergency during a holiday weekend, and gave us the option to wait until the week when the price would be cheaper. Recommend!
Letts Plumbing are the best!! Yes, I would highly recommend them.
We have two specialized fixtures, a Hansgrohe shower pipe and
a Rohl kitchen faucet. Each fixture was very expensive. It was an extremely
difficult task in finding plumbers with experience/knowledge of these brands.
Making an appointment with Letts was easy and wait-time to service was quick. There was excellent contact with both plumbers. Each called before the appointment and confirmed time of arrival. The plumbers did arrive
very close to their estimated time. Dustin replaced the cartridge in the shower. He was knowledgeable and very careful with shower tile and surrounding area. Unfortunately. the cartridge failed. Letts Plumbing was very quick to assign another very experienced plumber, Adam. He followed-up a few days later to address both the bath shower and kitchen faucet. He quickly replaced the faulty bath shower cartridge. He then tackled the kitchen faucet. It was not only leaking, but was poorly installed from the original kitchen renovation some years ago. Adam put in some tough hours correcting the problem, with the utmost care for cabinets and granite counter-top. He had to literally redo the faucet mounting. We are so pleased with Letts Plumbing. Thank you, Dustin, and special thanks to Adam.
What a company to have such expert plumbers!!
Letts got out quick and easily fixed our tub. Dustin was super knowledgeable, professional and quick! Pricing was totally reasonable and we will be calling again for sure.
Rob B.Excellent service. Came and fixed the problem, then took pains to make sure there were no other pending problems. Did so all within the hour minimum, no extra charges or any of the funny business that less reputable folks pull. I am extremely happy with their service. Cannot recommend highly enough!
This company is FANTASTIC! If I could give 10 stars, I would. The technicians are incredibly KNOWLEDGEABLE and really know what they're doing. They are so incredibly HONEST and FAIR. And they are more AFFORDABLE than other plumbers I have used. I highly, highly recommend them!!!
I have used them twice . Both times, they diagnosed and resolved the issue effectively and efficiently. One time, I had another plumber out first who said the problem was in the wall, and he would have to tear out my shower wall to do the repair, which would take at least 8 hours and cost me thousands of dollars. I called Letts for a second opinion and it turned out the problem was a simple fix and they only charged about $200 to fix it.
Hayden P.Fixed a completely separate issue (within 5 minutes) in addition to the thing we called them out for. We have ourselves a go-to plumber now. Great price too.
Sam M.I had a bathtub drain issue. I contacted Letts in the morning and they sent Joe out ASAP. He was here at 8:15. Joe tried a couple of different options to clear my drain. He found the right one and cleared it completely. Joe was friendly, professional and a hard worker. He did not waste any time. I would definitely use Lett's again.
Sheila F.Called yesterday. Erik and Ben came by this AM- just when they had scheduled, and quickly and professionally found a leak in our bathroom that we had no idea of the source. Fixed and done within the hour- great!!! (Thanks so much!)
We couldn't have been more pleased with the service and expertise Letts plumbing provided in our home last week. Tim was knowledgeable, patient and our problem was solved completely! I would recommend.Letts every time!

























