Letts Plumbing

Greg G.

We've lived in the bay area for almost 30 years and have had several plumbers and handymen come out to the house. We've used Letts twice now and they are by far the best. They are always on time. They fix the problem quickly and permanently. Very effective for the price. We highly recommend them.

Cynthia S.

I have used Lett's Plumbing for several years now. They installed kitchen and bathroom fixtures, garbage disposal, water filter, water heater, grab bars, etc. They arrive on time and do a professional job every time. The company is family-owned and operated. I highly recommend them for all of your plumbing needs.

Peter G.

Long story short, I needed a part to fix a broken pipe. Called Shane and he walked me through what I needed to fix it. I needed to find a part, but unfortunately it wasn't at the local Ace Hardware store or Home Depot. Shane, without even meeting me ever before, met me to give me the missing part and didn't charge me anything. I could not have been more surprised and I impressed with his willingness to help. I will be sure to call him when I need any plumbing assistance in the future!

Tara N.

I was incredibly impressed with Shane and his assistant. Prior to calling Letts, I had asked another big name plumbing company to come and help with a problem. I called Letts after that company had to cancel my original appointment and failed to call when promised to reschedule.

Shane went well above and beyond what I ever expected in order to fix a very leaky (and as it turned out very corroded) pipe in my garage. First, he explained the problem clearly and concisely. Second, he explained to me exactly what he was going to do to fix the problem. And he explained all of it in plain English.

When the job turned out to be significantly more complicated than expected (owing to the fact that my pipes were put in by someone who was clearly not a plumber - Shane is NOT the first person to bring this my attention so unfortunately this was not news), Shane stuck with the problem trying solution after solution, until he found one that permanently fixed the problem. And at the end of the day, his price was significantly lower than what I both expected and was completely prepared to pay. When I queried him on this he said ""I'm charging what I am because it's the right thing to do.""

Throughout the entire process he was polite, professional, and extremely patient with my 3 year old daughter who insisted on peppering him with questions throughout the whole process. I will absolutely without hesitation recommend and refer Letts plumbing.

K W.

Great business !!
I had Lett's Plumbing install a recirculating pump (which is wonderful, and is saving me a lot of water), insulate my pipes, and replace the flapper in my toilet. Sheldon came out and did all the jobs in a very timely manner. He was very nice and professional and did a great job.

Craig P.

I don't often write Yelp reviews, but I felt compelled to do so after such a fantastic experience with Big Steve at Letts. After a valve in our landscape irrigation system broke and leaked water, I called around to a few different plumbers in the area. It was late Friday afternoon, so I anticipated some trouble getting anyone to respond, let alone respond quickly. Letts was the only one willing to come that day. The rest either waited until the next day to return my call or didn't return it at all. When Big Steve arrived around 9:30 pm, it was pitch dark outside, but he took the time (at no charge) to show me where the key components of our water system were located and where to shut off the water in the future. (By way of contrast, when I called EBMUD, who is supposed to care about water leaks in a drought, they initially didn't offer any help on how to shut off the water. We had to pry the information out of them. Astonishing.) Anyway, Big Steve was able to assess the problem within minutes and devise the most cost effective way to resolve it. It was such a refreshing change from the Ben Franklins and Leapfrogs of the world. Letts has a customer for life (or at least as long as Big Steve works there).

Laura S.

In the process of selling our house, we needed an emergency gas shut-off valve installed, as well as a couple other items that needed to be addressed. I called Letts Plumbing and Shane was able to fit us into his schedule the next day! Not only was he on time, efficient, and reasonably priced, he went above and beyond to make sure the work was done exceptionally well.

I will NEVER go to another plumbing service. Letts has made a loyal customer out of me!

Linda H.

I called for a bathtub faucet slow leak. Guy came out. Took photos and said he would have to get parts. He never even touched the fixture. Then he left, called back and said he would be $825 to tear out wall and replace entire unit. I would have hire separately someone to repair/drywall after plumbing job was done. My daughter's friend went into bathroom, one or two twists and the leak was gone!!!!!!!!! WHAT A CROOK PLUMBER!!!!!!!!!!!!!!!!!!!!!!!!! Would NEVER recommend and in fact, will report fraud to Better Business Bureau

Kory W.

Our experience clearly points out the difference between yellow page plumbers and yelp.

On April 4th, we had a break between the water meter and main line to the house - EBMUD shut off water and we needed help fast - Yellow page plumber sent out poorly staffed person without the right supplies who wanted to put together a home depot PVC solution for $550 to $650 (its the truth - Preferred Plumbing - quote #122545). Lett's sent Tim who had the proper copper, all the necessary tools and created a long term, elegant solution that solved the problem for less than $300.

Professional, knowledgeable and fair - what more do you want?

Highly recommend their service as your first call and will never go back to the yellow pages as I have found my plumbers - Letts.

Janet T.

I needed to have a toilet re-secured to the floor. On the morning of the appointment, Adam called me to ask if he could come early, which was great. He did a thorough job and he was really nice. How refreshing! I am a happy customer and will call them again.