Lenox Plumbing

Kimberly P.

I had to call SIX plumbers to fix my basement gas leak, and Lenox was the only one who was willing to do fair business. They are a little difficult to get ahold of; email seems to be the best way. But they came out and gave me a free estimate, and guess what? They charged me exactly what they said they would once the work was done. They pressure tested the line properly, too, with an air compressor and a pressure gauge.

Two of the other plumbers I talked to wanted me to have DTE turn the gas back on so they could test for the leak with dish soap. Um, no. I'm not going to knowingly have an active gas leak in my house for a few days while I wait for you to come out, just because you're too cheap or dumb to fix it the right way. Yet another plumber charged me $60 to come out and tell me that it would cost another $150 to tell me how much the work would actually cost because he would have to take down drywall to see everything. Still another plumber told me that they didn't ""do"" estimates, they just come out and do the work at $135/hour plus parts. Really? What if I didn't have enough money? You can't even ballpark me a figure? And the last guy didn't even show up, call, or answer his phone when I called to see what was going on after I waited for hours and he didn't show.

SO, long story short, Lenox did good work! No more gas leak! Nice guys too! Use their website to set up an appointment.

Maya C.

We have had a few plumbing issues in the last couple years and have haphazardly called repair people without a good recommendation. This resulted in future issues. This time, we actually consulted the YELP reviews and contacted Lenox. Chris, a plumber with Lenox, came out the next day.

When Chris arrived, he was immediately polite and professional. He kindly asked what the problem was and took a look. He diagnosed the issue right away and gave us a couple options on repairs and the associated costs. He started to fix the problem and it didn't take him long. He cleaned up the area as well. Chris did a great job! He assessed what would need to be done down the road and why, gave us an estimate as well.

I would highly recommend Chris and Lenox for your plumbing repairs. We will be calling on him again!

Juan C.

Chris has done a GREAT, NEAT, FAST job with the sump pump system in my basement. He replaced my primary pump, installed a water-powered backup pump, and cleaned up everything within 5 hours. I will choose Lenox plumbing for my water heater replacement in the next year.

Brian M.

I've used Lenox many times and would HIGHLY recommend them to anyone. The team showed up promptly after we had an issue w/ our hot water heater and gave us a fair price. We have also used them for drain clean out and garbage disposal repairs which we are very happy with.

Jason S.

Had a frozen pipe with this last storm and called them out to have fixed. Not only where they here in the time frame they promised but they also didn't charge an emergency fee that other places have! Great service and very friendly and clean! Recommend to anyone with any sort of plumbing needs!

Megan R.

Lenox Plumbing was recommended to me by a coworker after discussing finding standing water in my basement. She suggested that I give Lenox a call since I wasn't sure if it was a problem from my hot water heater or my a/c unit. I called Lenox and was able to get someone out the same day to look in my basement (Mike). He quickly diagnosed the problem (in my a/c unit) and was able to fix it that same day. They were very prompt, professional, and gave fair prices. I would highly recommend Lenox Plumbing!

Liz M.

I have used (and recommended) Lenox NUMEROUS times. I love them and wouldn't call anyone else. Fair, honest, inexpensive and trustworthy. I've called them late at night and they've come out to my house within 30 minutes. They've been amazing every single time they've come out and you can tell they just care. I highly recommend them.

maureen c.

Prompt, professional service. Called them on Jan 6th ( one of the coldest days ever) and arrived within an hour to fix a frozen pipe that burst in my basement. I agree with other reviewer ,I don't like calling unknown tradesman either...but I was referred to Lenox Plumbing by a friend and found the owner Mike honest and professional. I highly recommend them.

Karen B.

Sink still leaking, plumber did not follow up after first visit.

I believe this is my first less than complimentary review.

On October 14th, 2013, I requested Lenox Plumbing to come out to my home in Plymouth, MI for a leaking sink. They came out to the house and told my tenant that they needed to order a part and would follow up.

As of today, November 4th, I have yet to receive an update and the sink is still leaking.

I did email them previously. Today, I left a message.

I only regret that three weeks have gone by without the issue being fixed. Understandable if a part is to be ordered, but a follow up phone call or some type of notification would have been nice.

I was excited to use their service, but unfortunately I won't be able to share a good report like the others.

Lawrence S.

I have to take a few minutes and share with all of u our wonderful experience with this company. We had the pleasure of meeting Chris Cameron of Lenox Plumbing today. I gotta say, this is one of the coolest, most knowledgable, and practical tradesman I've ever met. I don't know about anyone else, but sometimes with skilled tradesman, I get the impression that they r either looking down at u bcz u don't know about that trade, or that they r setting u up for the big hit and they r trying to sell u a whole new system, when all u need is a screw here or a bolt there. Chris was neither, and proved to be quite the cool and respectful guy that wants to get things done right, and for the best possible price using only the best materials. We asked him to take a look at a few other things that the last plumber wanted to charge over a $1000 to fix, and he pretty much made clear that its an easy fix that I can do cheaply, and then proceeded to do it while I watched so that if I had the same problem in the future I could fix it myself. After picking up my jaw off the floor in amazement at how cool of an act this was, I made it clear that I would not ony be calling him for some other plumbing work I am doing, but was going to write him the best possible review I could. Excellent plumber, excellent guy, and a stand-up citizen that I would feel comfortable letting in to my home and around my family to do work for me. Highly, highly, highly recommend for his skill, attention to detail, and professional demeanor. If u r lucky enough to be in his service zone, this is the plumber u want, especially if u expect everything to be professional grade, and of the highest standard. I'm very happy to have met my new plumber for any future plumbing work. I don't know if u yelp, but ""Thanks Chris!!! Nice job!""
Hope this review helps u to choose your plumber!