Lee's Air, Plumbing, Heating, & Roofing

Joseph S.

Our compressor on our 7 yr old Coleman ac unit failed after 7 yrs
They replaced with a new one
After 2 weeks it failed
Now we have to wait a week for a new one to be shipped ground from Portland
Why not overnight
Put out and not happy
No compensation just a sorry pal you have to wait
We have Been loyal customers for years
You can do better Lee's

Tare P.

Took advantage of the $99 service. This was late last summer but just never got around to writing a review. Technician was on time (came around 9:30/10:00) and was there ALL DAY. Literally until a bit after 5:00 as I told him I had to leave for dinner. Was in the attic for most of that time and then probably spent an hour putting together a quote (after I had already paid the $99). Then proceeds to give me an $8000 quote for repairs on a 20 year old unit. I literally told him he had lost his mind. Another company came out and said I just had a leak and needed coolant. I'm also convinced that he purposefully damaged ductwork/insulation. He showed me photos but I had just had the house inspected that same month and had photos from that. I even texted the inspector and she said it defiantly didn't look like that when she inspected. I wish I had gone up into the attic with him. So I think the $99 service is just a scam to get them in the door and give you an outrageous quote for something you don't need.

And I know the company is going to say there is not a ""tare"" in your system. That is obviously not my name but I have no reason to make up a story. I'm just warning others to get additional quotes before being pressured into something and to watch the technicians when they are there.

Martin R.

I scheduled service for my AC unit several weeks in advance. They said they would arrive between one and 3 PM. I took time off from work and waited for them until 3:15 PM. I then called and was put on hold for 10 minutes at which time they told me they were busy and wanted to reschedule. I did not feel that they, think my time is very valuable since they didn't even bother to call me and tell me they would be running late. I have used them in the past and they did good work but if you can't depend on them to come when you were scheduled, then I would

Lisa H.

Our home is 10 years old, Lees came out to do a routine heat service... tech indicated there was a crack and some leaking..heat exchanger needed repair, but he recommended replacing the entire furnace... $16,000.. I thanked him and indicated I'd need a ""second""opinion.. he left and indicated we shouldn't run our heat, so we turned off. We had another company out.. the ""crack"" found by Lees was actually a scratch, Lees made it look good in his pictures...and the leaking was coming from a loose screw and bracket that both should have been tightened when doing the service...the second opinion could not find anything wrong with the unit after a thorough review. The screw was tightened, along with the gasket... it's been a couple of weeks, we've gone up and checked for any water or condensation and there is none.. so Lees would have replaced a perfectly good unit and charged $16,000. So unethical I can't even imagine how this can be happening... we used Lees last year to replace a tankless water heater, we weren't getting instant hot water, I am now questioning weather or not that couldn't have been repaired, why did they have to replace? we should have gotten a second opinion then... don't use Lees, there are other honest companies out there...

Debbie S.

Excellent service performed by Daniel Swann of Lee's Air Plumbing and Heating. Service was scheduled within a week of request, at the hours that worked best for me. Daniel was very courteous, punctual, and knowledgeable of the work to be performed. Kept me informed of the status of service and condition of my furnace unit. Affordable price and I highly recommend Lee's!

Andrea L.

Francisco Ramos was professional and courteous! He helped me program the wall unit with the correct time. This resulted in accurate heating and cooling that was programmed throughout the day.

Luke S.

My heater stopped working. I scheduled an appointment. Lees was quick to respond and send a technician quickly. However the technician conducted a diagnostic and said the heater is no longer in working condition and needed replacing. He quoted me a $22K replacement unit (but could get me a better price because he knew the owner). I felt I was being hustled. I called another company for a second opinion. Turns out the heater's circuit board needed replacing. What a waste of time and money.

Caroline B.

Top Choice Fencing installed a livestock fence for me.They did a GREAT job.I am extremely satisfied. I highly recommend them for all your Fencing needs

Bonnie A.

We just had two new A/C units installed in our home and the guys did an amazing job.

They were professional, knowledgeable, personable, and respectful of our home. They communicated and called or text to keep us informed on what was happening.

I'm so thrilled we went with Lee's- you will not find better Customer Service. I highly recommend them for any of your A/C needs.

Jeff P.

First I want to say that my contractor, Alex Garcia, was great. I felt very good about his honesty and integrity. But it was Lee's Plumbing pricing structure that why I am writing this review.

I thought my toilet was leaking, so I called Lee's to schedule an appointment. Phoenix was very helpful and accommodating for my schedule. By the time Alex arrive I realiized my leak was in the angle stop and supply line. Alex agreeded with my assessment and gave me the estimate $753.53. I should have stopped there, but I thought he might have to repair the tank or other tasks I did not understand. He offered a 10% discount taking the total to $651.51. I showed Alex where the shut off valve for the house was and he shut the water off and replaced the angle stop and supply line. Then he turned the water back on and checked for leaks. The whole process took about an hour.

Here's my issue. The parts at Home Depot cost less than $50. That means that Lee's Plumbing charged me $600 per hour for labor. Even if we hour up to 2 hours, the labor would be $300 per hour. Alex Garcia was great, but no plumber should charge $300-$600 per hour. Again the issue is Lee's Plumbing pricing structure, pricing per job, not by the hour.

I guess I have learned my lesson and I will still be looking for a plumber I can trust.
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Update:
Josue from Lee's Plumbing called, listened, and asked how Lee's make it right. I explained my issues were not with any of the people at Lee's (now including Josue.) My issues were with the pricing system. Again Josue asked how they could make it right. I explained that if I would have used another plumber, I would have paid $50 or less for parts and around $95 per hour for labor. Josue gave me another lower price, we agreed, and the balance was credited back to my credit card.

WHO DOES THAT? Lee's Plumbing did! ... Wow!