Lee Heating & Cooling

Ellis J.

This company's technician has VERY poor diagnostic capabilities. After spending approximately 30 minutes at my house, doing troubleshooting, I was told that I needed a New unit. Never received a written estimate, after asking Later that day, another company was called, and the my found that the problem was a bad thermostat. Go Figure!! EJ

Juanita G.

hi had a new AC unit installed in August 2021. And the last four days I'm getting a message that my compressor is shutting off too early. So my house is getting to 80° for no reason I called to have someone come out and service it and they want to charge me $99 to do a diagnosis on it, the unit is less than five years old. This should be a service that they cover within the first five years and not two years don't recommend.

Jan A.

Do not call this company! Through a fault of my own I disabled my AC unit, called this company during a workday and was told as soon as the service tech was done at his other job, he would come over. He did... and charged me $460 for showing up! He did replace a part that I have since found out was a fair price, but at what point was less than an hour of his time worth $460! I am an elderly woman, and I firmly believe he took advantage. He also provided me with a very high quote for a replacement system that I will not use. Do not trust this company!

Arnold F.

When a business offers you a free A/C inspection, then the old proverb """"if it sounds to good to be true, it usually is! I looked at your rating and previous customer reviews and it verifies what I suspected. I wonder if anyone has contacted the better business bureau and reported you folks.

Jabari T.

Real scammer don't have proper customer service access speak to management have not heard back from anyone yet. I have not received any service since the guy came out and was not able to fix my unit. Also burnt up that part they told me the unit was old and I replace the whole unit regardless if it came from them, I disputed my service. I have not heard for anyone from this company because this company is local. They do not answer to anyone so if they make a mistake, they will not fix it.

Greg S.

Absolutely do not use this company. My grandfather received a flyer in the mail saying they will come out and do an inspection for free. My grandfather took it. They were honest with the problems with our air conditioning, but tried to take my grandfather to the cleaners. They tried charging him over $5,000 dollars to clean vents, the filter, and install a UV light. The UV light alone they said was $2,000. I later learned that the people that come out for the inspection work on commission. So, of course they are inflating the costs of their services to gain more money. When I told the man who came out it was absurd that a light would cost $2,000, his attitude completely flipped and he was throwing a hissy fit. I later called Economy. I saw they had good reviews on a local community board. They came out, saw the same issues, and said they would do it for less than half what Lee's hearing and cooling said. What was so horrible about it was that they were trying to play my 90-year-old grandfather by saying they'd give him a discount and that they respect veteran's because Lee is a veteran. Absolute BS. They were trying to scam an old man by playing at his heartstrings. Avoid this company and their predatory practices.

Brad B.

This company does thier best to take advantage of the elderly. My elderly mother has dementia and in 2023 """"Lee"""" came out to service her HVAC system they disconnected her heat and told her that she would """"Die in her sleep"""" if she didn't pay them $11k for a new system. A different company was called and found nothing wrong and re-connected her heat. I called and explained Mom's dementia and told them to stay away. 3/1/24 """"Lee"""" showed up again and again shut off her heat but this time she was going to die if she didn't pay them $13k to replace the system. Milton Heating and Air came out this time for a second opinion. Again, reconnected the heat and found nothing wrong. I heard the technician telling her that she was going to die from carbon monoxide poisoning and then he told me the same. What seems to really be happening here is they see elderly victim with an older system and try to exploit their age to take thier money. Predators at thier worst. Check out the Google reviews. Looks like a pattern.

Garrison W.

BEWARE! Lees heating and cooling attempted to charge me 900$ for a repair that was unnecessary. They attempted to charge me 900$ for a broken motor on my ac unit, but only needed the capacitor fixed. I had wallen hvac come by and they fixed me unit for a little over 100$. They not only over charge, but also attempt fraudulent repairs. Customers please learn from my mistake.

Rachel N.

Driver almost killed me and my mom by making an illegal u-turn this morning in crestview. they need to be fired or something...there was even a sign that said no u-turns and she laid on her horn

Angela F.

scammers!!!!! i have owned 3 homes and never had such a ludacris experience!!! they pressed me to buy a whole new furnace at the cost of 12,000.00!!! without taking a breath he said, and the ac unit will be about 13,000.00!!! but no worries, he can finance me today. absolutely ridiculous price gouging!!!!! the second company i called reassured me that my unit was in great working condition for its ripe old age of 7 years!!!!!! i recommend m-3 air condiitoning services 850-698-2825 who charged 129.50 on a next day appointment to make sure my small problem did not leave me out in the cold!!!!