Lee Heating & Cooling

Arnold F.

When a business offers you a free A/C inspection, then the old proverb """"if it sounds to good to be true, it usually is! I looked at your rating and previous customer reviews and it verifies what I suspected. I wonder if anyone has contacted the better business bureau and reported you folks.

Jabari T.

Real scammer don't have proper customer service access speak to management have not heard back from anyone yet. I have not received any service since the guy came out and was not able to fix my unit. Also burnt up that part they told me the unit was old and I replace the whole unit regardless if it came from them, I disputed my service. I have not heard for anyone from this company because this company is local. They do not answer to anyone so if they make a mistake, they will not fix it.

Greg S.

Absolutely do not use this company. My grandfather received a flyer in the mail saying they will come out and do an inspection for free. My grandfather took it. They were honest with the problems with our air conditioning, but tried to take my grandfather to the cleaners. They tried charging him over $5,000 dollars to clean vents, the filter, and install a UV light. The UV light alone they said was $2,000. I later learned that the people that come out for the inspection work on commission. So, of course they are inflating the costs of their services to gain more money. When I told the man who came out it was absurd that a light would cost $2,000, his attitude completely flipped and he was throwing a hissy fit. I later called Economy. I saw they had good reviews on a local community board. They came out, saw the same issues, and said they would do it for less than half what Lee's hearing and cooling said. What was so horrible about it was that they were trying to play my 90-year-old grandfather by saying they'd give him a discount and that they respect veteran's because Lee is a veteran. Absolute BS. They were trying to scam an old man by playing at his heartstrings. Avoid this company and their predatory practices.

Brad B.

This company does thier best to take advantage of the elderly. My elderly mother has dementia and in 2023 """"Lee"""" came out to service her HVAC system they disconnected her heat and told her that she would """"Die in her sleep"""" if she didn't pay them $11k for a new system. A different company was called and found nothing wrong and re-connected her heat. I called and explained Mom's dementia and told them to stay away. 3/1/24 """"Lee"""" showed up again and again shut off her heat but this time she was going to die if she didn't pay them $13k to replace the system. Milton Heating and Air came out this time for a second opinion. Again, reconnected the heat and found nothing wrong. I heard the technician telling her that she was going to die from carbon monoxide poisoning and then he told me the same. What seems to really be happening here is they see elderly victim with an older system and try to exploit their age to take thier money. Predators at thier worst. Check out the Google reviews. Looks like a pattern.

Garrison W.

BEWARE! Lees heating and cooling attempted to charge me 900$ for a repair that was unnecessary. They attempted to charge me 900$ for a broken motor on my ac unit, but only needed the capacitor fixed. I had wallen hvac come by and they fixed me unit for a little over 100$. They not only over charge, but also attempt fraudulent repairs. Customers please learn from my mistake.

Rachel N.

Driver almost killed me and my mom by making an illegal u-turn this morning in crestview. they need to be fired or something...there was even a sign that said no u-turns and she laid on her horn

Angela F.

scammers!!!!! i have owned 3 homes and never had such a ludacris experience!!! they pressed me to buy a whole new furnace at the cost of 12,000.00!!! without taking a breath he said, and the ac unit will be about 13,000.00!!! but no worries, he can finance me today. absolutely ridiculous price gouging!!!!! the second company i called reassured me that my unit was in great working condition for its ripe old age of 7 years!!!!!! i recommend m-3 air condiitoning services 850-698-2825 who charged 129.50 on a next day appointment to make sure my small problem did not leave me out in the cold!!!!

Gary F.

Lee's Heating and Air overcharged me $600.00 to take this much lint out of my dryer exhaust line. I called and spoke to a supervisor and he acknowledged that apparently they had overcharged me. We agreed that he was still going to overcharge me more than any other local business charges for the same service by about times two but they would also run my service contract with the excess funds. This will be my last year for the service contract with Lee's Heating and Air.

Roxanne H.

I had a new unit installed less than a year ago. Now that summer is here it is running pretty much 14 to 18 hours straight just to keep home at 76 degrees. Unit it sweating dripping water. Had them out 3 time with last tech stating he didn't know what was wrong. I also left messages for Steve the general manager and didn't get call back till I called in tears. His replies kept being """"well I don't know and hmmm' his final conclusion is that since house was built in 1973 , even though they supposedly check and repair the duct work before installing, my duct work is bad and that would have to be fixed to keep from running unit all the time. No offer to come recheck it himself. Now what

Gary F.

I've been doing business with Lee heating and Air for more than 5 years now since we moved to Pace. Recently I thought it was time to have the lint that led to the roof cleaned to keep from having any house fires. During an HVAC maintenance at my home I mentioned it to the technician and he called the company to set up an appointment for me to have the lint vent cleaned. I was a little astounded at the initial quote but I figured since I was a long time customer of Lee heating and Air that they would give me a bargain quote. When the two technicians came they went up on the roof one of them went up on the roof and they could not get the protective cone off the pipe so they said they would have to clean it from the source which was fine with me they spent about 15-20 minutes putting the links of the cleaning cleaning router up through the pipe when the bill came it was $600 after certain discounts. In the following weeks I have asked several companies and technicians who have visited a home about their pricing. Lee heating and air charged me more than 2 to 3 times what the going rate is for the cleaning I am currently waiting for a leak heating and air manager to contact me to see if we can work out a refund for the exorbitant amount that I paid for the vent cleaning. I think if we can't come to an agreement that I will need to go elsewhere to have my HVAC heating and air attended to with a maintenance plan we shall see.