Lee Company

Jim G.

As always, Lee Company confirms the appt, and the tech calls before coming to confirm again. They are cleancut, polite, professional and take time to answer questions. We've been using Lee Company on the annual maintenance contract and the discount for having the contract has paid for itself on when our AC system needed a new coil and today during annual Furnace maintenance, noted the Heat Pump condenser was outside the limits. Made sense to replace while he was here (to alleviate strain on the motor). We've used Lee Company to do annual cleaning of our Water Heater, Gas fireplace, install a new Gas line and connect to the pool heater, hang a TV to heavy and high for me to lift, new Ultra violet lights in the HVAC systems to prevent mold, check our vents to see if they needed cleaning and told they did not, yet (saving us unnecessary spending). ** Every time, the tech is done, we get a report with pictures and videos, and call backs to check our satisfaction.

Scott R.

They used to be much better. We had a contract for HVAC maintenance and they continued billing us but never scheduled the service. I called and set 2 different appointments for them to come out and one time I had an emergency and had to take my mother to the hospital, the other they just never showed or called. I haven't heard a word since and all the pre-paid months of service they billed were never done or refunded. I am considering disputing the charges but I think its been too long. They billed almost a year or more without one service call. My mother has Alzheimers and the contract was with her before she got really bad. I had to start managing her finances is how I found out about it. This is not a trustworthy company or at least not anymore. According to various other people I have spoken to, they are notorious for also upselling things you don't really need when doing these services. They get commission's on anything they sell or added service they get you to sign up for which in my opinion makes it harder to trust what they would recommend. Sales people should get commissions not the repair people, but thats just my opinion. It is another issue I have with this company though.

Ryan M.

Called last minute on a Sunday Morning. They called me back within the hour and said they would send someone out for an HVAC issue by the end of the day! They called me by 10am which was awesome! Only downside was a 179.00 charge to respond. Spoke with Ernest over the phone who stated described issue might not as bad as I thought and to monitor it. As of now advice was correct and they saved me the service fee of responding which was awesome when they could have easily taken advantage of it. Based on their quick response and free advice, I would recommend using them to anyone and will be using them in the future!

Lee M.

They showed up when a DIY went wrong Saturday at 4pm in a 2hr notice. Others could get someone out until Monday. Tech was professional and prompt. Would recommend for small jobs like this again.

James B.

Excellent response time on two calls and both gentlemen were very friendly and extremely helpful with me and my father. Would use again and recommend

Becca T.

Where do I begin? We needed updated electrical throughout the house. We had already pulled a permit and they didn't make any attempts to get the permit in their name after learning we had already pulled a permit. Once forced by the electrical inspector, Lee Company finally got a permit. Since then, they have made no attempts to meet with the city inspector. We have been without power for over a month.

Fly B.

I called to get an estimate for installing four new faucets. I had two other estimates both in the $350 range. When Lee Company did their estimate I was blown away with their estimate of $1300. I told them that they were way way too high. The guy looks at me and says he can knock off one third of the price. I could not believe how unethical that was. Do not try to rip me off and then lower the price when I object. Be honest and give me an honest estimate the first time. After I told him no he said he had to collect for a service call. I said no way. It upsets the heck out of me that they are so unethical and dishonest. I hope that others will see this and avoid being ripped of by these people. They have proven that they are not to be trusted.

1988hsv M.

Needed a plumber so when I did an internet search the first company at the top of the page was Lee Plumbing with an ad for $29 service call so I called and after waiting close to an hour for them to call back the price changed to $49 and that was just to get an estimate for the cost. I asked for the rate and they would not give me an hourly rate. Needless to say Lee Company will never get any of my business.

Will C.

Had an issue with our upstairs air handler pop up over the weekend. Their response was prompt and we got someone scheduled to come out first thing Monday morning. Quote was quick, transparent, and fairly priced. Technician quickly diagnosed the issue and was able to get us back up and running the same day, despite having to go get replacement parts. Very satisfied with the level of service we recieved.

Ryan B.

Came over, opened the cabinet below the sink made an immediate determination that I needed an under the sink water heater. Said they didn't carry any, never checked the main water heater. Told me they would look into getting one and installing it. I have never heard back. Charged me $19 instead of the traditional $40. I will be challenging this charge.