LeapFrog Plumbing

Nick B.

Our experience with LeapFrog was fantastic! We were on a very tight timeline, and needed a water heater replaced in a house that we were purchasing prior to closing. The team was able to coordinate a site visit the day we contacted them, and had the project completed within a couple of days.

Lindsay was extremely helpful and responsive with the scheduling and communication, and JC provided excellent guidance and troubleshooting to ensure that the job got done the right way. We will certainly recommend them to anyone looking for pluming services in the Bay Area.

Dirk S.

Irresponsible washer/dryer installers (not Leapfrog) had broken the handle on a recessed hot water valve for Moms washing machine in Rossmoor Walnut Creek. LF was able to schedule us quickly, and were very familiar with Rossmoor rules and procedures (notifying other residents of water being shut off for repair in the shared building, etc.). The plumber might have suggested replacing the entire faucet (which was likely sweated on), requiring much work and sheetrock repair. Instead he was able to repair the handle, preventing water shutoff and other complications, including high cost repairs. The company and staff are honest and fair - which is the key to getting my business again. This is the kind of company you need....

Jason L.

Needed a quick fix of a slightly leaky copper pipe we found behind a wall we were demolishing. Gordon came out on time (actually 30 mins early, but Leapfrog gave us a warning call ahead of time), gave us a quote that beat the other two plumbers we'd talked to and had it fixed within 90 mins. Will definitely use these guys again.

Jeanne S.

These guys did a great job repairing a gas leak in my front yard and replacing a hot water heater quickly. Maurice evaluated it, JC was a wonderful problem solver, and the plumbers, Josh and Kevin, were amazing--very skilled and strong (the hot water heater was too big for the space, and they had to drag it up narrow stairs). A very can-do operation!
My only quibble is the landscapers they used--owner's name is Hugo--for replacing the gas pipe. They were not careful and destroyed a flower bed, though it had been promised to me that they were going to be attentive to it. Also they left the lawn in a lumpy mess. When I complained they did come back and fixed part of it.
In fairness, I had forgotten to point out a second section (in plain view) that was also lumpy, but they did not look around even a little bit at their work when they came back, so a mound is still sitting in my front lawn. They would not come back a second time.
That said, I definitely would use LeapFrog again, hopefully with a different landscaper.

Zina M.

I'm still working on an active leak in my condo unit but LeapFrog helped determine that it was not 'mine'. JC was patient and methodical in assessing the problem, and made sure I had the proper equipment to go forward in the 'fixing' of it, as the Homeowner Association selected a different company for all the units affected. My thanks to JC! I'd recommend him and this company for your plumbing needs.

Greg S.

Two Independent Contractors in Orinda recommended Leapfrog to me and I would like to thank the Owner (Maurice) for the outstanding service I received from his Employee Kevin, Today. Kevin was professional and addressed my gas leak as well as repaired an issue with my toilet. He also patiently listened to my questions about several improvement projects that we have and confidently indicated that Leapfrog could do the work! I will definitely call Gretchen to make our future appointments with Leapfrog and plan to spread the positive word in Orinda about a Company you can trust! The quote I received from another Company named 'BF Plumbing' was exponentially higher than what I paid Today! Thank you again Maurice.

David M.

My hot water tank went out today so I called a couple of well known companies. One couldn't get to me for over a week and the other one never called back. I had seen Leap Frog Plumbing trucks in my neighborhood so I gave them a try. I called and they switched around their schedule to accommodate my needs. They were here within an hour and installed a new water heater in less than 2.5 hours. Kevin was fantastic. Very knowledgeable and had great customer service. I highly recommend Leap Frog for any of your plumbing needs.

Jim M.

Find anyone else for your plumbing needs. These guys are all promise and no delivery.

We have a large on demand water heater that services the whole house, and it had been randomly shutting off and making really loud noises -- loud enough to wake the neighbor at night.

Called LeapFrog for regular service and to fix the noise. Ian came out and spent an hour flushing the minerals out of the heat exchanger, told me the noise was ""just the mixing valve"" and charged me $350.

Units still shuts off and makes the same noise. A week later, I hired another plumber who correctly diagnosed the noise and will remove the unnecessary housing that vibrates and makes the noise. The unit was shutting off due to mineral buildup, which LeapFrog just charged me to fix. Now we have to get the unit correctly serviced to clear the error code.

Don't get your time and money wasted. Pick anyone else for your plumbing needs.

D M.

This is a well run local business that delivers on many levels...service and quality. Over the past 2 years, we have used Leap Frogs services multiple times, each time they have exceeded our expectations. Maurice, the owner, is always involved. His manner is that of a friend and advisor, who even met with me at the plumbing supply store to help me select fixtures. The installation teams have also been excellent and through. Ian has now been involved in 3 different jobs..new fixtures, new water heater and repairs on our main plumbing, each time he has bee
n on-time, professional and very careful to leave the job clean. This is a company that we trust to do the job right and has earned our repeat business. Highly recommend!

Molly S.

As a realtor I am constantly referring and looking for vendors to assist me and my clients when things pop up. I have been consistently using LeapFrog Plumbing for the past two years and can happily saw they have performed exceptionally time and time again. Ian I have worked with several times and he has exceeded my expectations every time. This past week Larry with LeapFrog was assigned to two properties of mine in one day and he was AMAZING! Yes I have my one man plumbers but LeapFrog is always my first call as no job seems to be too small or large for them. Wether its a running toilet, leaking sink or replacing a sewer line, LeapFrog is your company!!