Leak Hounds

Margie S.

We requested help in identifying cause of huge increase in water usage. Leak Hounds was responsive and staff/employees were professional and efficient. They identified the issue and recommended actions.

Steve M.

really good service showed on time good communication. Found leak write away very professional.

Barbara L.

Leak Hounds are great plumbers. They are reliably communicative & provided us video of the work they were doing since we weren't present. Leak Hounds was able to diagnose the problem and complete the job quickly

Ross T.

They did a great job, I couldn't say enough good things about them. They were on time, kept me updated. Cory did the leak discovery and Damian came out to do the repair

Maggie C.

Outstanding Service. From start to finish, our experience with Elite Leak Detection was positive. They were prompt, pleasant and professional. After contacting Monica in the main office, she scheduled Cory and Jerod to come to our house the next morning. They reviewed our latest utility bill which showed our water usage had doubled for the month of October. When their investigation showed no leak in or under the house, they proceeded to check our sprinkler/drip irrigation system and discovered a broken tube which was covered with mulch. Without any reservation, we would highly recommend Elite Leak Detection.

Richard K.

I requested a service and quickly got a response. Jai (Jay) was fantastic! Came out and immediately diagnosed my leak, and also fixed the pipe that had a pin hole.

Great service and professionalism. Highly recommend!!

Christine M.

We had a wonderful experience with Elite Leak Detection. We noticed a sudden increase of our water usage since July this year. The usage amounted to on the average of 30 ccf per month while our normal usage would not be more than 6 or 7 ccf.

Adding to that puzzle was the usage was continuously high even when we were gone for most part of September with the main valve being shut off during our absence.

As we were not able to identify the source of the leak ourselves, we turned to Elite Leak Detection to find out what happened. Monica was very helpful to schedule Cory over the next morning. Cory did a very thorough job in checking the leak and, at that time, he could not identify the souce of the leak, but he instructed us to take a reading after we turn the main valve off at night and took another reading before we turned the the water on the next day morning.

What amazed us was there was a 1ccf water consumption overnight even with main valve being shut off. We reported this finding to Elite Leak Detection immediately.

Brent came the next day morning. After further investigation, he found that the irrigation valves were still fed while the water to the home is turned off overnight. The sprinkler control appeared to be malfunctioning and one sprinkler head was broken. Brent unplugged the control and told us to check the meter reading after the main valve was turned off at night and before the water main valve was to turn on the next day morning.

We were so pleased to find that the the two readings were near identical and we repeated the practice next day and found the same result.

The mystry of water leak was finally resolved. Had Elite Leak Detection not being so responsible in investigating the the leak, it could be a long time before we identify the root cause of the problem.

To sum it up: We had a great experience with Elite Leak Detection! Their thorough and methodical approach clearly made a big difference in resolving the issue. It's impressive how they stayed persistent in finding the root cause of the leak, especially with the complexity of the irrigation system still feeding water even when the main valve was shut off.

Their professionalism and attention to detail, from Monica's quick scheduling to Cory and Brent's investigative efforts, clearly stood out. It's wonderful that the issue was resolved and we were able to avoid ongoing water waste.

If you have similar challenges, my only recommendation is to contact Elite Leak Detection immediately, you will be rest assured that the problem will be solved.

Peter W.

Cory is a wizard. After CalWater notified us that we had a serious leak we immediately called a couple leak detection plumbers. (We live on a sandy lot so Cal Water said most of our leak was percolating deep into the ground. 800 gallons a day! That's why we didn't see it.) The first company we called was a clown show but they were able to show up quickly. They were unable to find the leak and notified us that they would have to get their other plumber out here with the more sophisticated equipment. 5 days later. Ugh. Luckily I had kept my appointment with Elite for a day later and Cory came out with a truck full of technology. His technology helped him triangulate where the leak should be (under driveway) and developed a plan. Two days later he and his teammate came out to start work on the leak. It wasn't easy and because our house is 75 years old there were surprises. But he didn't stress out about the surprises, he just readjusted his thought process and found a good workaround. All fixed. Only issue were a few drip system pipes that were accidentally cut during the process...but I think I have most of those fixed now. Highly recommend.

Dean S.

Prompt service, thorough inspection, and detailed report to help us address our issue. Recommended!

Isabelle H.

Highly Recommend!

Had a wonderful experience with the Elite Leak Detection crew! Last week a side unit of my grandfather's property had a massive leak, and his plumber couldn't find the source of it as the piping was under slab. We called Elite Leak Detection and spoke to Monica and they sent out Brent the very next morning. He was able to spot where the leak was and fix it that very same morning! We are very grateful for the help.