Leak Geeks Plumbing

Helen Z.

In August, a pipe connected to the water meter in my rental house burst and the water flooded the street. I called Leek Geeks and they responded quickly and had it repaired with reasonable price and 5 years of warranty.

Last night my renters called and said the pipe broke again in the same place. So I called Leak Geeks today and asked for somebody there to check. Carol was very patient with me and tried her best to send Michael there just before 5 pm. I was stuck in traffice and Michael then called me and told me the leak was not in the same place but from the sprinkler system. He helped turn off the valve to stop the leak and even waited 20 minutes for me. When finally my renter arrived home, he explained to her what was causing the leak. I appreciated it very much for their professionalness and kindness.

Thank you, Leak Geeks! I definitely recommend them to anyone with plumbing issues.

Larry F.

Steve did a great job putting things back to normal. The repair work didn't take up room in the water closet, they back filled and put concrete back in once the plumbing piping was replaced. He kept me abreast of any changes and explained things well. I would recommend then highly.

UPDATE: I was not home when Steve came back to reset the toilet after floor was retiled. Larry reported Steve said seals had dried out and needed replacing. Bottom line, he rebuilt the toilet at a charge of $392! I could have purchased a new toilet for less than that. I am not happy about how this was handled. Then when I tried to flush the toilet, it would not flush. So we had to arranged for Steve to come out again to fix it. I told Steve that I doubt that we will use this company again.

UPDATE 2: Steve must have passed my comments along. Owner called and apologized. Returned my check. He said we should have been offered replacement of toilet instead of rebuild because of the cost. He did offer to send a different plumber to replace the toilet if we are not happy with rebuild. The owner's call indicated they will stand behind their work.

UPDATE 3: Toilet was replaced and is flushing with no problems. Owner went above and beyond what could be expected to handle this problem. I am impressed. I would recommend this company based on how far they go to stand behind their work. Nancy

David. L.

10/6/2016: The Owner, Tony, called me back & told me that they try to provide a fast, efficient service with quality parts backed up by a 5 year warranty. We came to a mutual agreement in $.
Considering that his business is very very close to my house & that he is willing to work with me on some issues, I will be looking forward to doing business with him in the near future.

Sarah N.

We used Leak Geeks for a clogged kitchen sink. Note to self: Spaghetti noodles go in the trash - not the garbage disposal! The sweet dispatcher made sure we had someone out to our home quickly and even called when they were on their way. The plumber was knowledgeable, diligent and very courteous. I appreciated that he wore boot covers and took special care to sanitize under the sink after he was done. The pricing was fair and the service really was top notch. I wouldn't hesitate to use Leak Geek in the future.

Karlene P.

I called & asked for an estimate as I needed a lot of work done. Steve came out & spent forever looking at bathrooms, kitchen etc. & FINALLY wrote up an estimate. Before he left, he called the office & evidently they told him I was liable for a $49 estimate charge!!! What do you do when the man is standing in front of you asking for money & I live alone? So I gave him my CC & he FINALLY went on his way!!!
The estimate was totally unreasonable! I then called a reputable plummer & they gave me an estimate over the phone which was half the price, came out in a couple of days and did excellent work. I even took the estimate to Home Depot where I bought the new fixtures I wanted to replace the old ones & even the employee who helped me confirmed that Leak Geeks was WAY OUT OF LINE in pricing!
I refused the charge through my CC company & Leak Geeks are standing their ground on the $49 charge that says 'Service Call Charge', not 'Estimate Charge'! He did nothing while he was here, NO SERVICE at all.
Stay away from this particular Leak Geeks Plumbing! Clearly took advantage of a Senior Citizen!

Cathy H.

Hi,
This is my first review of anything, as I usually stay away from them. My reason I am commenting now is this is a "different" company! I was in need of a new water heater. I had never hired a plumber in this area before, so I read the reviews of several companies. I left messages at six companies and waited for return calls. A lovely sounding woman returned my call and proceeded to answer several questions. We set a time that day. Only one other company returned my calls.
Prior to the appt. time, the scheduler called to let me know they would be arriving in approximately ten to fifteen minutes and it was in the time window originally set. Two men arrived, clean, well spoken, polite and knowledgable. They investigated the problem and then gave me a quote. When he was finished explaining it to me, they gladly called and spoke to my husband. They gave us several solutions and prices as well as offering 18 mos. no interest.
We chose our product and they quickly installed, tested to assure me I was satisfied. They returned all my husband's tools and drill press back to its original location.
These individuals were knowledgable, polite and respectful. So nice to have a positive review for an trade! Don't think you will regret choosing Leak Geeks Plumbing.

John D.

Flappers replaced in 4 toilets $527. Rediculous pricing. I don't mind paying a fair price but it seems to me that with flappers at full retail costing about $10 I was charged about 300 an hour. You don't pay that for a plumber in the Northeast.

Annette M.

Steve came out about 10 min after I called (even when their business hours were almost over). He was very professional, courteous, and fixed our toilet in no time. Thank you, Leak Geeks! I definitely recommend them to anyone with plumbing issues.

Seth B.

We needed two new hot water heaters to replace the originals in our 14 year old home. I generally like to get 3 quotes for any project like this. However, Leak Geeks responded to my online request early the next morning and came out promptly the next afternoon to investigate our issue. The serviceman was very helpful with my wife and presented all of our options so we could make an informed decision. Due to Leak Geeks prompt service and informative tech, we didn't shop around and feel that we got a very fair price and top notch equipment and service. We now have a go to company for any future plumbing issues.

Mike R.

Called Bluebonnet Plumbers based on recommendations from neighbors. He came out and fixed everything in 15 minutes for $84. Don't use Leek Geeks.