Leak Finders

Kim D.

I can't recommend Michael and Leak Finders enough! Five stars feels like too few. That's how fantastic he and his company are!!

Our pool was leaking an inch a day (in the winter!) so we knew we needed help fast. So thankful we found Leak Finders on Yelp! We got a call back within an hour and had an appointment set up for the following Friday (2 days after our call). Casey was friendly and helpful making the appointment and let us know that Michael would be out at 10am.
We can't say enough good things about Michael! He was on time, very personable, professional, and trustworthy. He explained the entire process of finding the leak (fascinating!), listened to all our theories, and even gave us some suggestions for the future for some other lighting and waterfall issues we had with our pool. He got to work and tested all of our pool equipment and plumbing and found the leak in the skimmer within an hour. He explained how he would repair it, gave us a quote, and after we approved the work, he told us his office would call to schedule the repair.
One of the women in the office called us within an hour. (I wish I could remember her name.) She was extremely friendly and booked the first available appointment the following Thursday. It was the week following New Year's so they were pretty booked. We happily booked the appointment and then about an hour later got another call. The woman called back to say that Michael didn't want us to have to wait until Thursday (it was Friday) since we were losing so much water so he would come out on Sunday morning if we were available. What a pleasant surprise -- he added an appointment on his day off! Of course we booked him!
He came out Sunday and was able to fix the leak in about 3 hours including the time it took to drain the pool below the skimmer. In addition to fixing the leak, he also ended up fixing a bathroom sink that was leaking (he had time while the pool was draining), and helped with a toilet that kept running. We were happy to be able to hire him on the spot to fix two items that were on our to do list. One stop shopping! What most people don't know is that they also do plumbing in addition to leak finding which was like hitting the jackpot. We now know exactly who to call for any future pool leaks or plumbing issues. We trust Michael and his company 100% and wholeheartedly recommend him! You won't regret it.
Side note: he was fantastic with our dogs. If you have dogs, they'll love him!

Jerry J.

Last week I called another company that specializes in finding leaks to see if they could locate the source of some moisture that seemed to be emanating from under my shower. However, right away it was clear the technician didn't know what he was doing. He kept calling into the office asking for advice on what to do, he didn't have the proper equipment in his truck (ie, no camera), and after telling me my sewer line had a major leak, he began explaining how they'd have to tear up the floor to find it. It scared us and fortunately I called Leak Finders to get a second opinion!

Michael came out and took his time understanding the situation and then got right to work getting his camera down the shower drain (the previous company said there was no way to get a camera down there but he did). After checking it out visually he was pretty certain there wasn't a leak. So he then plugged off a section of pipe so he could fill the shower full of water to do a pressure test and sure enough, there wasn't a leak.

He then tested the entire sewer line for the whole house and confirmed that was NO LEAK at all. He was very thorough, took his time making sure he did everything right, and explained what he was doing and all of his findings every step of the way. I was SO impressed!!

I wish I had called them first! It would have saved me a week of stress not to mention the time I took off work for the first company to come out. On the bright side the other company is refunding me my money after I called them to explain what Leak Finders found.

I highly recommend Leak Finders after this experience. They totally know what they're doing, are super professional, and I can't recommend them enough. If they can't find your leak, nobody can!

Lin S.

I am very pleased with Leak Finders. Michael found our swimming pool leak without much trouble and when an unexpected problem was encountered, he immediately remedied it without question. The customer service is outstanding and arriving exactly on time for the appointment is a plus. Our invoice was generously adjusted because of any inconvenience we may have had. Can't beat integrity!

Rosalina T.

So glad I didn't settle for the first two pages when googling leak detectors. Leak Finders fit me in their schedule with 24 hours, and repaired our leak on the weekend because of the severity of our situation. The City of Folsom came out twice because neighbor had complained we were saturating their yard. This is without even any irrigation on during the two past days. The trickle on our driveway, we were once told by another Leak detection company, was a result of our neighbors up the hill watering their lawn.Hence, we weren't concerned when it trickled all day. Until the City came out and checked our water meter, and realized a leak was occurring somewhere and that we should repair it soon. Thank you Michael at Leak Finder, for your prompt, competent, professional and friendly service.

Denise T.

The gentleman that came was on time and very professional. He found our leak in minutes and was very informative. I would definitely call this company you will save money and get quality service.

Greg S.

The entire process working with Leak Finders was really easy. I contacted them via phone and after getting all of the details on my hot tub repair we scheduled a time for a few days later for a technician to come out. The technician arrived on time as promised and was super nice, took a quick look at my hot tub and easily identified the issue. Had the issue fixed in less than 30 min. Really impressed with their service, will use again!

Tamara C.

So ... after 3-4 years, 8+ pool plumbers, leak detection companies etc we FINALLY found leak finders. We had a super strange issue where pipes were incorrectly tied together under our concrete causing our hot tub not to function (FYI done by previous home owners). We tried everything to fix the issue and continually were told we would have to pull up 1000 sq ft of concrete to find the issue. First off their tech said if he couldn't find it and fix it there would be no charge. This was confidence we had not seen before. We had previously been charged 500.00+ just to look at the problem without any results. Bottom line, we are thrilled. He had to pull out a two foot section of our concrete and did it super clean. For the first time since moving into the house we have a functioning built in hot tub. Thanks so much!!!

Jayne W.

I highly recommend this company! Excellent and prompt service, and Michael was such a nice, knowledgeable guy. He was able to diagnose our leak quickly and efficiently, and we truly appreciate this wonderful service!

Debra V.

Michael was great! He figured out what was wrong with the skimmer, got the vacuum up and working and was super friendly. He helped me better understand how my pool/spa system works and how to make improvements that won't break the budget! I will definitely use Leak Finders again!

Anna M.

Great experience! Responded quickly. Showed up on-time even when raining and resolved our problem. Would highly recommend.