Leak Doctor

Rick D.

We contacted Ramage Plumbing about a leak under our floor. The contacted the Leak Doctor to come to our house to find the leak. The Leak Doctor arrived with a plumber from Ramage Plumbing. The Leak Doctor used his listening device to detect where the leak was, and determined that it was in our Dinette, near the kitchen. I wasn't sure I agreed with the Leak Doctor's determination, so I contacted another plumbing company. When they arrived they told me that they did not trust the Leak Doctor, since they had encountered many occasions when he was wrong. So using their own equipment (they didn't have to hire an outsider), they determined the leak was 7 feet away in another room (the Master lavatory, and then repaired the leak. Unfortunately I had already paid Ramage Plumbing for the Leak Doctor useless work. Ramage Plumbing has refused to give a refund!

Geta S.

Extremely informative, skillful, and thorough. I am actually in awe of how he found the mysterious slab leak under our sprawling ranch so quickly. In the end (and within the time given for the basic charge), he pinpointed the leak to the EXACT spot. Josue Valdez with Leak Doctor saved us a ton with his efficiency and skills.

Angie E.

I am aware there are good and bad experiences with any company, but our experience was not good at all with Leak Doctor. Not only did the technician show up on the wrong day, but he had an attitude because I was unable to let him proceed due to my work schedule. When the technician did return, my encounter with him was not very pleasant. Oncee the work was completed, we still continued to have a leak in our pool. Furtthermore, we did not receive any information on where the leak was or how to fix it. I called and asked for someone to come back out and find where the pool was leeaking. Once the second visit was complete, we had a couple of weeks where it rained, thus making it difficult to determine if we were still losing water. Once the rained stopped, we were able to determine that we still had a leak. I called Leak Doctor and spoke with Jennifer, who informed me that they would go back out, but they would have to charge me. Now, if the work provided did not stop the leak, why in the world would I have to pay again? I was told I was past my 30 days. We will never use this company again! I hope your experience was not as bad as ours. Please let this post warn future customers as to their inability and desire to treat the customer right! So sad..... Update: A month a go Leak Doctor said they would come back out and check for leaks again, as we were remocing more water than before. When we returned homw our waterfall was not working so I called to determine why, I was told by the rude receptionist that it was broken. There was nothing at all wrong with the waterfall. Save your money and xll someone who knows what they are doing. Worst experience ever! Pamela and Daniel Fournier

Anna M.

I recommend leak Doctor! If you have a leak and not sure where it's coming from, hire this company. I had two plumbers come out to my home due to my water meter detecting an abnormal water flow. One plumber told me to build an entirely new plumbing system without even finding the leak. The other told me to change my hot water tank, again without finding the leak. Both quotes were in the thousands. I contacted Leak Doctor and they came out on a Saturday. The technician used a detection device to listen to every pipe in my home... No leak. He went to the yard and found the leak just a few feet from the water meter itself. He was able to fix the puncture for a fraction of the other estimates. I would recommend this company any day!

Beth H.

They spend 15 minutes looking for the leak and it was parts inside the toilet causing our high water bill. They charged $325 for the service call and $25 to replace parts inside the top part of the toilet. The issue wasn't the price, it was the fact they only replaced one part and not the flapper that was clear worn. The next day the toilet was running again. I was so frustrated that I just purchased a kit myself and replaced the flapper. No issues since. Talk about $350 down the drain!

Michael C.

Leak Doctor helped us big time and they were professional, courteous, and helpful throughout. They helped us find an old leak that'd been ongoing for so many years, we were accustomed to paying it. Water bill should drop by more than half!! Thanks Leak Doctor!!! AAA+++

Laurie S.

Do not let them into your house, we had a leak in the kitchen, the first guy spent over two hours trying to find it but he couldn't, he left without giving me any paperwork, 5 holes in the kitchen walls and a none working dishwasher, I called them again and complained they send a new guy this time, he supposed to be a senior tech, he spent another two hours and he couldn't find it either...when I asked him for a reciept or something his bad attitude started coming out, after he left this time my kitchen faucet is not working....they charged my insurance company for their services what a nightmare!

Brenda H.

The technician Steven, for the Leak Doctor was on time and very courteous . Located the leak under my driveway promptly and returned with all he needed to repair the PVC. It was very costly in my estimation, but I have nothing to compare it to. I would use them again to find another leak, but have a friend repair the pipe. Gina

Alan J.

Called these guys to find a bad leak. After 45 mins of looking the """"technician"""" says the leak is very close to my water meter and marked the spot. 3 days later, a hole forms in my yard, 130 feet and 9 inches from where the """"technician"""" marked. Now, I understand there is a margin of error, but 130 feet? I called asking if there was an kind of concession they could do for being so far off....a 10% off my next leak?....or $5 off for being so far off? NOTHING!! What a horrible customer service policy. I've been dealing with customer service for 26 years and I would never treat a customer like this.

Howard B.

imcompetent company. sent two techs out and didn't find the leak. then refused to refund, sent ppl digging for hors still no leak.