Leak Doctor

Mark P.

Leak Doctor helped us big time and they were professional, courteous, and helpful throughout. They helped us find an old leak that'd been ongoing for so many years, we were accustomed to paying it. Water bill should drop by more than half!! Thanks Leak Doctor!!! AAA+++

Steve S.

On several occasions in the past 20+ years we have had to call the Leak Doctor for different issues in the homes we have owned in the Orlando area. Once it was for a pool leak. Another time was for pipe fractures in the dry wall. In all, we have probably used them about 5 - 6 times over the last two decades. In all cases, the Leak Doctor professionals were friendly, very reasonable as to cost, speedy and always left a very clean job site. We would recommend them without hesitation.

Alex G.

Avoid this company by all means unless you want to be left with an overpaid taste of aggregation. Charged me $350 to locate a leak and they did locate it... Only problem is that what they didn't tell me qasbthat $350 is the fee to locate a single leak.. And if it turns out (like in my case) you have more than one leak and they would need to come back then they will charge you another $350 for each new leak that they will find. Thieves... Only after threatening to contact my credit card to charge back their original fee ,did their manager offer me to send their tech for free for a follow up inspection... But then 30 min called me and said thay they changed their mine and instead chose to refund my money. Extremely unprofessional shady company. Claim that they are the pioneers in leak detection but I suspect they also were first to start ripping people off in this business. Call someone else and don't waste your money on these people.

Pamela F.

I am aware there are good and bad experiences with any company, but our experience was not good at all with Leak Doctor. Not only did the technician show up on the wrong day, but he had an attitude because I was unable to let him proceed due to my work schedule. When the technician did return, my encounter with him was not very pleasant. Oncee the work was completed, we still continued to have a leak in our pool. Furtthermore, we did not receive any information on where the leak was or how to fix it. I called and asked for someone to come back out and find where the pool was leeaking. Once the second visit was complete, we had a couple of weeks where it rained, thus making it difficult to determine if we were still losing water. Once the rained stopped, we were able to determine that we still had a leak. I called Leak Doctor and spoke with Jennifer, who informed me that they would go back out, but they would have to charge me. Now, if the work provided did not stop the leak, why in the world would I have to pay again? I was told I was past my 30 days. We will never use this company again! I hope your experience was not as bad as ours. Please let this post warn future customers as to their inability and desire to treat the customer right! So sad..... Update: A month a go Leak Doctor said they would come back out and check for leaks again, as we were remocing more water than before. When we returned homw our waterfall was not working so I called to determine why, I was told by the rude receptionist that it was broken. There was nothing at all wrong with the waterfall. Save your money and xll someone who knows what they are doing. Worst experience ever! Pamela and Daniel Fournier

Dana W.

Extremely informative, skillful, and thorough. I am actually in awe of how he found the mysterious slab leak under our sprawling ranch so quickly. In the end (and within the time given for the basic charge), he pinpointed the leak to the EXACT spot. Josue Valdez with Leak Doctor saved us a ton with his efficiency and skills.

P H.

On June 3rd, at the recommendation of my plumber, I contacted Leak Doctor. I can't say enough great things about David Delgado! I made the call at 8:23am and by 9:40am David was here. He was very thorough in detecting the hot water slab leak I had. The leak was EXACTLY where he marked it to be. He was very friendly and informative on my options. David, thank you so much for the superior service!

Regina B.

The technician Steven, for the Leak Doctor was on time and very courteous . Located the leak under my driveway promptly and returned with all he needed to repair the PVC. It was very costly in my estimation, but I have nothing to compare it to. I would use them again to find another leak, but have a friend repair the pipe. Gina

Anuar M.

Do not let them into your house, we had a leak in the kitchen, the first guy spent over two hours trying to find it but he couldn't, he left without giving me any paperwork, 5 holes in the kitchen walls and a none working dishwasher, I called them again and complained they send a new guy this time, he supposed to be a senior tech, he spent another two hours and he couldn't find it either...when I asked him for a reciept or something his bad attitude started coming out, after he left this time my kitchen faucet is not working....they charged my insurance company for their services what a nightmare!

Debbie K.

Leak doctor! Well I called on a Saturday morning and spoke to someone that took my name and telephone number and was advised somebody would call me back that day regarding a flood in my home. Nobody called in 6 hours so I called back. I advised that I had called early that morning and that nobody called. They took my name and number again a assured me that someong would call me asap. Two days later no call. So I called the office again and explained that in four days nobody called at all. The girl asked if I would like a call back and I said I would never use them, ever. So the bottom line is that yea they have a great show on radio promoting themselves but they do not live up to their claims. Very cavileer and an I dont care attitude. If I could have given them a lower score I would have. Needless to say, I got a plumber out that day that was actually eager to do their job!

Jen B.

We had a pipe bust in our walls which our regular plumber could not locate. So, we called in Leak Doctor. In addition to taking the time and care to locate the leak, the tech was able to access and repair it without ripping out our kitchen cabinets (which is what the insurance adjuster and other plumber thought we needed to do). The tech was professional and friendly and showed up on time each day. The office staff was also professional and easy to work with. I was always able to speak to a person and, when needed, a manager, with no difficulty. Additionally, the tech accidentally damaged our ceiling; however, he immediately acknowledged it and Leak Doctor promptly paid to have it repaired. No questions, no hassles. In fact, they followed up with me to ensure the repair work was completed. I would recommend this company.