Leak Detection Specialists

Ray S.

Could not have been more pleased with Integrity Repipe! After experiencing 2 pin leaks in a matter of weeks, we decided to repipe our entire house. I asked for referrals from my neighbors, local plumber and real estate agents. I then did a fair amount research on the 3-4 companies they recommended.

Based on my research, I started to think that no repipe company is perfect - there are things that come up either before, during or after completion that frustrate customers.

My experience in all three of these stages with Integrity was outstanding. Due to a cancellation with another customer, they were able to pull permits and begin within 24 hours of my original call to schedule. The estimator, scheduler, piping and patching crews were all knowledgeable about their responsibilities and gave me a sense of comfort throughout the entire process. Everyone was on time, did quality work and thoroughly cleaned up at the end of the day. Joe (the owner) was available when I called and patient with my questions. I could tell right away that not only did he know what he was talking about, he was also honest and candid with his answers.

If you're looking for a repipe company that is responsive, knowledgeable and treats their customers well, Integrity is the company to do business with!

Sandra S.

This company is a mixed bag, in my opinion. We decided to repipe our home as a preventative measure for pipe leaks. I did my due diligence and received three bids. At the glowing recommendation of our neighbor we called the owner Joe at Integrity Repipe. Rather than receiving a warm reply, the reply was surprisingly cold and the owner asked how I had his number, etc. I thought I would let that go. Later, an estimator by the name of Noel came by to offer a quote. Noel came by with a packet that had an estimate, notice of completion, and a 25 year warranty. The option to add a 40 gallon water heater with all the bindings was quoted as $1800.00 which we felt was excessively high.

Noel suggested not having an inspection done on the repipe job because it would be problematic, etc. We wanted to pay cash for an additional discount and that was honored. We wanted to have our contractor patch the holes in the home rather than have Integrity Repipe do it so we only requested the bid to include only repiping the home.

On April 23, 2021, the Integrity Repipe team came out to repipe our home.

The crew did the job but there were mishaps with chipped baseboard in the master bathroom, dents in the drywall, and scratches on the shower plates. There seemed to be excessive holes in the walls (why not use a stud finder?). I was not happy that the manager (the owner Joes's son-in-law) Bryan Funk wanted to pick up the ENTIRE cash payment when the job had just started and the crew having just worked for two hours. I asked Bryan if he was willing to sign the Notice of Completion and he declined, stating that the job was not done. That illustrated my point of not remitting payment until the job is done. (There was no reference or mention of cutting a 16"" x 8"" super large hole in the stucco wall on the exterior side of the house while the estimator Noel was describing the work to be done on the interior of the home with my husband and our contractor). We had to argue with Bryan about deducting for the repair of the wall. Of course, Noel did not return any of our calls.

When Bryan Funk picked up the cash the next morning I asked him to sign the 25 year warranty that was in the packet that Noel gave us. He declined to sign it saying that Integrity Repipe was editing the warranty to a Lifetime Warranty. Doesn't the 25 year warranty less fall within a Lifetime Warranty? He said that the warranty would arrive in the mail within a week. He also asked me to scan some documents to him. Stupid me...Looking back, am I his admin?

Two weeks after the job was completed I called Bryan Funk and asked him where the warranty was. He said that he will look into it or I should call Joe myself. Really? Why? Now, it is been over a month since I had the conversation with Bryan Funk regarding the warranty. So much for ""Integrity"". At this point, it is doubtful that I will have any warranty. I am sure it is better that way. I don't need them to f**k it up more than they already have.

I love it when contractors name their business as positive attributes to ""convince"" customers that they are honest, truthful, and their end product is superior. Contractors such as ""1st Choice Construction Solutions"" should be named No Choice Construction Solutions. ""Integrity Repipe"" should be named to ""No Integrity Repipe""... It gets me every time.

As I read the other reviews about Integrity Repipe there was one review that said that the holes were excessive if Integrity Repipe was not contracted to patch the holes. I would concur with this other review's position. We felt that same way.

Bernadette F.

We got an estimate from this company last year and waited until after the pandemic to have them do the work

They were very responsive and did an excellent job

Al K.

This review is a bit overdue but better late than never..We had a slab leak back in January 2021. Few of our neighbors used Integrity Repipe so we called them up for an estimate. Noel from Integrity Repipe came out. Noel spent about an hour and answered all of our questions, he was very knowledgeable and we decided to go with Zurn Pex. The pricing was also reasonable so we selected Integrity Repipe.. After we made decision on a Saturday, they started demo and Repipe on Tuesday. Sal and his crew were very efficient and finished all of the Repipe in one day and we had running water by 5:00 pm!!! inspection was scheduled the next day and the few punch list items that were pointed out by the inspector were all completed on Friday .. The drywallers (Ethel and his crew) also came on Friday and finished the whole house (approximately 70-80 holes) in 1 day. Ethel and his team did a great quality job on matching the texture..the The whole operation was very professionally managed and orchestrated despite Integrity Repipe being a family owned local company.. Both Joe and Heather Ludlow are easily accessible and if you have any questions they are more than happy to help...hopefully our leak problems are behind us but with the 20 year warranty we also have a piece of mind...

Richard H.

ISSUE: My home had a slab leak. I contacted Joe at Integrity Repipe for a quote to repipe my home. Joe sent his expert estimator who gave me a price to repipe my home. Integrity's crew came to the house and worked for two (very expensive) days.
· After Integrity Repipe declared the job complete, I noticed that there was no water coming from the two hoses in my yard. Joe told my wife and me that the hoses were connected to my sprinkler, and it has nothing to do with him. Joe said that it is a coincidence, and that he gets these calls all the time after he repipes a home.
· I inspected the plumbing and discovered that Integrity Repipe had cut the copper line in my wall that feeds water to the back sprinklers and hoses, and had not repiped that line. (SEE PICTURE) That most certainly has to do with Integrity Repipe, Joe - you cut that working copper line and did not replace it!
· Joe said he will not finish the job. I asked why. He said: ""I do re-piping, not re-routing."" When I questioned how this matter was not re-piping (new pipes must be routed to replace the copper pipe that he cut off), Joe changed his answer to ""I am not going to break up a crew to do this job.""

JOE'S POSITION: The pipe was not replaced because I did not tell them to replace it (but then, I did not tell him any lines to replace, I hired him to repipe my home). Joe also argues that the water line in dispute is not in the contract. However, that contract clearly listed TWO HOSE BIBS. Integrity Repipe only replaced the front hose bib (ONE HOSE BIB, JOE)! Not only will Joe not finish the job at no additional cost, he refuses to finish the job at all.

MY POSITION: Integrity cut off an old copper line in my wall and failed to replace it like every other line they cut off in my home. They simply screwed up, and should fix it at not additional cost - the job was paid for.

So, what is the definition of ""repipe my home""? I think it means the experts (Integrity Repipe) will inspect and define the job in accordance with industry standards, perform the repipe for the quoted price, return all water systems to working condition, and test the systems when they are done. Integrity did NOT do this. Joe tells me the job is to replace only pipes that I specifically tell him to replace - even when he disconnects a working water line and leaves it non-functional when he leaves. Because Joe refused to move an inch when I offered to negotiate a middle ground, I will have to rely upon industry licensing experts to determine who is correct.

Right or wrong, I am very, very disappointed by Joe. Perhaps you will have better luck?

Stephanie M.

Called for an estimate. Had someone come out, got a packet that had a picture of them and a competitor comparing the two because one has a actual building. Which is a poor marketing tactic considering they don't like money. Estimator noel, said i would get a quote in my email. Never happened, called the office the next day talked to ""Joe"" blamed it on a wifi problem at the office which is bs. Then said they were emailing me the quote. Estimator reached out and blamed it on the office. Everyone blames each other. Ill take my money elsewhere since it's not good enough for sleepy Joe.

Arnold E.

This is my second home I've had repiped through Integrity Piping. Great experience through the entire process even after sales support. Noel was my sales guy. Very knowledgeable and responsive.

I D.

Integrity Repiping
When I wanted to repipe our house, Integrity Repiping ratings and reviews stood up above many companies and I gave them a call and got an appointment within a reasonable time. When the team came to our house, they evaluated the plumbing and provided me a detailed explanation of what was needed to repipe the house. Then, they gave me an estimate upfront. When the team came to start the work, they were very professional: they covered their path from the main entrance to each room, and then they covered everything in the house. After they finished the work, they cleaned up all the debris. Then when the dry wall team came, they did the same thing. After completing the work, you could not tell where they cut the wall for the new pipes. In addition, the customer service was great. They responded and returned my calls very fast. Over all I am very satisfied with Integrity Repipe and their price to mention was competitive. I highly recommend using Integrity Repipe for your repiping needs.

Jack W.

As I have had 4 water leaks in the walls of my home in the past 16 months, I thought it was time to re-pipe my home before the 5th, and potentially more damaging, leak occurred. I contacted 3 different re-piping companies for an estimate and 1 of the 3 took a different approach to looking at my home and the layout, as we did it all by FaceTime! Consequently their quote was much higher than the other two, and ultimately I went with Integrity, who sent a representative to my home, did a walk through, and described in detail what I was in for.

The work was scheduled for the following Monday and the team of guys were at my home before 7 am and were very methodical in setting up their workspace, laying out their tools and the materials they would be using for the re-pipe. I was already impressed. The lead gentleman immediately pointed out that he had re-piped 3 other homes of my neighbors which immediately made me feel I made the right choice.

They proceeded to get to work cutting holes everywhere they needed to to start the re-piping process. I won't lie, it is a messy, dirty, dusty job! By the end of the day 1 (4:30 pm), the house was completely re-piped and the water was back on. Again, I was impressed. They cleaned up their mess and the the next day the repair, patch, and texture team showed up at 7 am, and worked the entire day repairing the drywall, and texturing the walls, ceiling and stucco on the outside of the house where they had to access one of the bathroom tub/shower valves. These guys also did a fabulous job and the texturing was a perfect match for what was already on the walls and ceiling!

I would strongly recommend Integrity Repipe to anyone in need of a re-pipe job. Quick, clean, and reasonably priced as compared to others. Nice job you guys! N

charlie r.

I am a semi retired General Contractor, with more than 45 years of experience in the construction business. I have built or fixed everything from leaky windows to oceanfront mansions.
After I found another pinhole leak in the my old copper plumbing early on Monday Morning, I called Joe Ludlow at Integrity Repipe and a day later, Joes crew had us completely repiped with Pex. The city inspector who came out the next day was as impressed as I was. The next day, Joes drywall crew closed up all the damaged walls and ceilings and textured. All very talented guys. Very professional, quick and no BS. Did everything exactly as he said.