Lay It Right Renovations

Emily H.

On June 8, 2024 we contacted And Services Air Conditioning, Plumbing & Electrical for a free estimate (as advertised) to repair a leaking shower head. They sent a technician out for a free estimate. Cole Childs arrived. We showed him the shower and explained what had been going on. Without notice, he started taking the faceplate and handle off, which required breaking the grout away from the wall, as if he were to do the repair right away. He then explained that he could not remove the valve that needed to be replaced and that the repair would cost $1600.00 because he would have to go through the wall in the garage, we were stunned. When he saw our reaction, he told us that he has his own business (LAY IT RIGHT RENOVATIONS) and that he could do the job for half of that amount. Because And Services has a good reputation and because Cole Childs is the employee they sent to us, we thought he would do the job correctly. We gave him a $200.00 deposit. He then took out a part from the And Services truck and left it in our garage, stating this was his good faith gesture that he would return the following weekend to fix the valve. We also had to ask him to caulk around the area where the faceplate was because we were concerned that water would get into the wall where there was now a gap. We also covered the area with plastic as he did not fully caulk the area. The weekend arrived, but no Cole. We reached out to him a few times with no response. His wife finally texted us to say that he had been in a motorcycle accident, but that he would be coming the next weekend to do the repair. He came out the following weekend and completed the job. We paid him the balance. We requested an invoice to show the balance was paid in full, but never got it. We told this to an experienced plumber who has been in business for 30 years and he told us that Cole had over charged us by double the amount we should have paid. We contacted Cole and explained what we had been told and he agreed to refund us $300.00. He then strung us along for over a month, even sending us a text telling us that he had put the check in the mail, which never arrived. We then contacted AND Services and spoke to a supervisor named Jackson. He informed us that Cole had been let go and that they were not responsible for what Cole had done, even though he is the technician representing their business.. He also stated that the job should have only cost us $413.00, not the $1600.00 that Cole had originally quoted to us. If Cole Childs is doing business under the name LAY IT RIGHT RENOVATIONS 941-960-5077) it is likely that he is grossly overcharging other people as well.

James A.

Cole Childs """"Con Man""""! Similar to Mr. Jerry O review last month. I called AND service for plumbing worlk. He said he had a company/business that can do it for less (LAY IT RIGHT RENOVATIONS). He took the money for the job to be completed and vanished. When attempting to reach out for refund, he keep giving excuses and was very non responsive. He did give the lie of """"I was in a motorcycle accident"""" prior to try and slow down my inquiries. After over month I knew it was over in regards to getting in contact with him again. I, unfortunately, was scammed but due to the amount, it is now a police/legal matter.