Lawson Family Plumbing

Alex A.

As a first time homeowner, my first plumbing problem in my house was scary and stressful. I took to yelp to look for recommendations on which of the many plumbing companies would be most affordable and trustworthy. Lawson Family Plumbing lives up to their 5 star review!

From the first call, the ladies at the front desk put me at ease with their cheerfulness and flexibility with my schedule. I did have to wait a few days for someone to come out but luckily my toilets were still flushing.

Kevin, the technician, ended up coming to my house a total of 3 times. The first time was to unclog my main sewer line. He pulled up a bunch of roots that had infiltrated the line. I was able to use the yelp/Groupon deal which helped ease the cost of that first experience. He let me know he would need to come out again to camera the line to see exactly where the roots causing my problem were and that the main sewer line would ultimately need to be dug up and have a section replaced.

He came a second time to run the camera and found the spot that was causing all my problems. He emailed me a video of what they found. I didn't look at it until the day before he came out a third time but found it was not the video of my pipe. I mentioned it and he said he'd follow up and have someone send me the correct video. Not a big deal to me, but would like to have it on hand.

At this point, I already felt like I had spent an arm and a leg on the process so far. When he gave me the quote for the final step, which was to dig out the section and replace it, I was in tears. This quote included a discount associated with the previous work from the camera.

I'd much rather spend $1600 on a Hawaiian vacation or literally anything else but the tube that transport poop out of my house... but it needed to be done. Just to be in the safe side, I asked a few friends familiar with plumbing work if this quote was unreasonable. They both said it was a really good price for the amount of work it would take to access the area. One of them even suggested i ask if they would offer a discount if we dug the area out ourselves. I contacted the company and said they would be willing to offer a discount if we dug the hole ourselves.

It was a TON of work and literally took about 10 hours of intense digging to access the area. Digging out the area ourselves saved us half of the original quote. This was hard, intense labor that would be worth 100% of the hundreds of dollars they were going to charge us had we not been willing or able to do the work ourselves.

I am so grateful to Lawson Family Plumbing for their honesty, trustworthiness and professionalism. They were accommodating with my schedule and budget and completed the job with the highest quality work. I will be using this company again in the future and will be referring them to friends and family. Thanks again for everything!

Greg L.

Tony is the man! Came to see our (pretty gnarly) plumbing situation, got us a very fair quote, and was back a couple days later to do the work. It was a pretty big job and Tony did a great job of keeping me informed and walking me through what he was doing, and he was friendly and knowledgeable. We will definitely use them again if we need plumbing help and I would highly recommend them overall

Peter M.

Gotta tell you, I have found success in using YELP reviews to help with how/who to call on home services. I have a basement (yes in AZ) and my sewage ejection pump alarm went off...I shut down all bathroom use in basement and called Lawson.

They said, we can send someone out, with NO SERVICE CALL FEE! Not only did they send someone out the next morning, Joe, their supervisor came out, as he is very versed with sewage ejectors.

Joe was patient and focused with his questions. In the end, Joe simply said, it's running fine. Alarm may had gone off due to the float getting stuck...

Most importantly, Joe provided advice that I wouldn't of thought about (home warranty, Joe, home warranty, do you remember?!!)

Any ways of you need a plumber, call Lawson Family Plumbing. Solid referral from me! Thanks Joe and Lawson family for giving me plumber confidence.

El J.

Lawson Family Plumbing is an awesome company - and in particular, Jason.

We cannot say enough about Jason's skill and integrity, he is truly a master at his craft.

We had them come out to clear a drainage problem we had in both our bathrooms. Because our home is almost 60 years old, it has no clean-outs, and none were ever installed. Therefore, Jason had to run his auger down the vent from the rooftop.

With the help of a drain-camera, Jason found that many pieces of PVC pipe had been cut off (at some time before we bought the house), and carelessly/wrecklessly/maliciously dropped down the rooftop sewer vent. We had no idea that PVC was sitting at the bottom of our drain line. With Jason's masterful insight, wizardry and tenacity he made it possible to fish-out the offending PVC. One piece of PVC was around 8' long and another was 2' long. For the life of me I do not understand why 'anyone' would throw PVC pipe down their rooftop-sewer-vent, but some simpleton did.

Anyway, long story short....
We will unhesitatingly refer anyone who asks us, ""Hire Lawson Family Plumbing and have your plumbing problems resolved now!""

Lara F.

I had a leaky water pipe in my laundry room area. The plumber was prompt, and competent. He thoroughly cleaned up the area at the conclusion of the job. I had a question about the charges and the manager responded quickly and to my satisfaction. Their exemplary YELP ratings are no fluke. Fair and honest.

Vicki C.

Lawson Family Plumbing is the absolute best company in Arizona. Various members of my family have used them for plumbing issues, and they have always done the job to perfection.
I called Lawson Plumbing (Mesa office) this morning about two issues I was having, and they sent someone out this afternoon. It doesn't get any better than that!!
Michael was very professional, polite and so efficient.
I would never use another company for any of my plumbing needs.
Thank you, Lawson Family Plumbing, and a special thank you to Michael!!!

Connor A.

I recently started what I thought was a quick water hose valve replacement, I quickly started having issues. I called a few 24 hr plumbers and all told me not having running water isn't an emergency and wouldn't come out. Matt answered when I called and was at my house in 20 minutes. He even gave me a few pointers when doing a repair like this in the future. Thanks Matt

Stan P.

We are remodeling our guest bath.

I had a prompt estimate by a knowledgeable person. The estimate included tub install, rough-in for new faucets, moving a toilet and demo. I decided to handle the demo myself (sigh...triumph of hope over experience, but I got it done).

There was no issue with removing it from the quote. The office staff was great in setting up the work schedule. The team came as planned, did the job and left our home neat and tidy...in-spite of having to jack-hammer the floor etc. The plumbing work seems great.

I'll use them again. They may not be the cheapest, but they come on time, do the work as estimated and leave the job clean and neat. Those are all important qualities to me.

Stan

Robin S.

Very happy with the hose fix these guys did for us. Last minute and took the time to fix the problem correctly. Thank you!!

Steven M.

I am very impressed with Lawson Family Plumbing. We discovered a leak in our dining room ceiling and wall, below our master bathroom. Kenneth came right out and found the problem and fixed it quickly. He was polite, professional, and showed up on time. The leak was not easy to locate due to the location within the wall and ceiling, below and behind our upstairs bathroom sink. Kenneth even went up into the second floor attic to inspect the vent pipe and ensure the leak was not in the roof. He spent over an hour finding the problem and did not charge us anything for his time. He communicated clearly what the problem was, gave us a very fair estimate and fixed the leak on the spot. It appeared to a challenging repair due to the limited work space and multiple structural obstacles he had to work around. Despite that, Kenneth solved the problem quickly and efficiently. I would recommend Lawson to anyone needing plumbing work.