Law Heating & Cooling

Eric W.

I have known Dan for year's. He and I made a deal for X amount of dollars to replace my working 3 ton AC unit that just was not big enough to cool my home effectively with a working 4 ton unit that he had. Dan advised me that the refrigerant was sucked back into the unit when they removed it from it's old location before installing the unit at my home, so I would not have the cost of refrigerant. But, when his Technician's were doing the install at my home there was zero refrigerant in the unit (meaning it leaked out and Dan had to know this). After the install was done Dan handed me a bill for more than double the price that he and I agreed on. I confronted Dan and he made excuses why it cost more ( how I see it the business owner should notify the customer that the work will cost more before doing the install not after ). A few months later my home was not cooling, I check the line at the condenser and it was iced over (meaning low refrigerant ). I contacted Dan and he agreed refrigerant was low and sent a Technician out. The Technician put stop leak and refrigerant in the unit (A Band-Aid repair). A couple weeks later I received a bill for $230.00... at this point I was done with Law Heating and Cooling. Obviously the unit was not pressure tested during install and a few months later that was confirmed when the unit was low on refrigerant again. A friend recommended Wilson's Home Improvements, so I contacted Mike Wilson. He and his team came out and pressure checked the system and sure enough...both service ports were leaking out the top. I bought a low and high side port, Mike's team replaced them, pressure tested the system and added refrigerant. The unit has worked great for more than a year now. I give Wilson's Home Improvements 5 stars and highly recommend them for your heating and cooling needs. Contact Mike Wilson at 304-615-0968.