Lauer Plumbing & Heating

Mike R.

Mike and his team were very timely. Needed to replace a broken pipe under the concrete in the basement. They did the work quickly and efficiently. He's reasonably priced and his workers are very good at what they do.

Synergyii ..

Yelp requires me to rate this business with 1 star in order to post, otherwise it would be NO stars.
On 9/19/19 I scheduled an appt. with Mike Lauer, owner of Lauer Plumbing for an estimate to fix a toilet shut-off valve leak for my 85 year old mother who had just come home from the hospital after having surgery. I explained that we would need to shut off the water in the building, that the building required a COI, and at least 1 week notice to let tenants know about water shut off in the building.
Mike came with an assistant, spent about 10-15 minutes, said it was fixed and charged $175. He never told us he was fixing it or how much it would cost before he did it. After 15 minutes, it was still leaking. When I called him, he sent his assistant who said he wrapped it and it was ok, but it continued to leak. I called Mike the following morning Friday, 9/20/19 told him we needed to get this fixed because my mother lives alone; she has to shut the valve off each time she uses the bathroom and has to empty out a dish when it fills with water several times a day. My husband & I both called Mike many times for the last 2 weeks and he doesn't answer the phone, or return our calls. This is not right, we picked his company because he's from the same town we live in, literally 3-4 blocks away. We've lived in this town for over 29 years- this is a small community. I can't believe he would take advantage of a senior citizen this way and not do the right thing.
Jeannine Lavalle

Leah S.

Michael is great! Honest and fast to respond to our request for service. Highly recommend.

June Y.

Mike Lauer is unprofessional and unskilled as a plumber. Sadly, he is also a liar.
In May 2017, we woke up to water leaking from our living room ceiling. I found Mike Lauer from Angie's list and went with him because according to the two reviews on Angie's List, he was a reputable plumber, and he was close by. He came the next day and ran the water in the tub in the bathroom right above the living room and drained it. He concluded that it was a tile issue and that we needed to replace the tile work by the tub. We asked if he was certain and he said he was a third generation plumber, but also that he does not do tile work so we will need to call someone else for that. He collected his $145 fee. He was in and out in 30 minutes. The next morning, there was tremendous amount of water coming down from the living room ceiling. We frantically called another plumber and the plumber was able to find the busted pipe. He replaced the pipe, but unfortunately, there was already extensive damage to our main frame and hardwood floors. I called Mike Lauer and told him how he made the wrong and poor assessment and now it's going to cost us $$$ to repair. Also, if we went along with his assessment of fixing the tiles, it would've cost us more unnecessary $$$ as the tiles were fine. We agreed on the phone that he would refund the $145, but 2 weeks later and there was no refund to be seen. I called him and left many messages but he never returned my calls. When I called him mid-June (after not calling him for a week), he picked up (must've forgotten my number from his caller ID) and he barked at me saying he mailed the check and hung up on me. I tried calling back, but he would pick up the phone and immediately hang it up. He did this about 10 times. Then he finally stayed on the line and admitted that he lied about mailing a check and said that he did not need to give us a refund after he talked to his other plumber friends. He gave us his word, and without notice, he took it back.
Save yourself money and time and don't go with this guy. Don't trust all reviews as well. I should've realized this earlier when he only had TWO reviews.

Bob S.

Reasonable prices does great work,shows up on time did a great job replacing bathroom faucet also repairing two toilets