Latham Plumbing

Lee Ann T.

I have called Lathum plumbing twice for plumbing issues, The first time, a pipe had burst under my house and was soaking a floor in the room. John came out and was friendly and fixed the problem quickly.
Most recently, my toilet was backed up and I knew my daughter had flushed something down it. John used his camera tool and decided there was not anything blocking. He felt a wire type of object in the front hole, and after trying for almost an hour, he was unsuccessful in getting it out and just suggested replacing the toilet. He charged $100 and I still had a non working toilet. Today, my partner and I took the toilet out and broke it open. As I suspected, there was a toy flushed down the toilet. Although I was sure this was the case, he didn't really listen and disregarded my original complaint. So on top of paying 100 to John, I had to spend another 120 on a new toilet. Not too pleased with his second visit.

Stephen L.

After only a couple of weeks of owning my home, our sewage line backed up and we had John come out and clear the line and install a clean out. He didn't locate the exact spot of the issue, but suspected a tree root near the street. The clean out was installed awkwardly hanging out of my crawl space and I had someone else come out and fix it.

Fast forward ten months later and I have the same problem again. He said he located the issue by listening to where the snake was grinding and recommended removing a tree where the roots were growing into the sewage line.

Not wanting to cut down a tree and wanting a second opinion I called another plumber who recommended I hire a plumbing service in town with a camera that could really ascertain whether and where the issue was located.

Not only did they find two different locations with roots that weren't properly cleared, but also found out that the line had caved and I will have to have it excavated and replaced.

Also to note: John fixed a pipe leak under my sink that when replaced is now at an angle.

While I really like John as a person and don't think he was trying to do me wrong, he gave me really bad advice and I spent $ on clearing the sewage line (which wasn't completely cleared) which I could have been spending on the ultimate fix that needed to be done. His work is shoddy and just not trustworthy.

Needless to say, I would not recommend him to anyone.

Cecilia G.

Great plumbing company! Thomas showed up in my home within an hour of calling on a Friday afternoon! They are fast, knowledgable, reliable and fair in price. I would recommend this company 100%.

Nancy G.

Rude and overpriced defines John Latham plumbing. He claims that he charges $100/hr but my leaky bathroom faucet cost $200. It didn't take that long to fix, my house is only 5 minutes away, mid week. Supplies cost $15 but he charged $50. When I politely questioned the bill he yelled:
I BUSTED MY BUTT TO GET THERE!
Not requested. Not impressed.

Dr. D.

Overcharged for the very simple task of mending a PVC pipe would definitely not recommend

Connie K.

This plumber charged $400 for being at my home one and 1/2 hrs. which I felt was outrageous. I should have asked their hourly rate which is $100/hr. One guy showed up and then another, so I ended up paying for 2 guys, which the job didn't require. They charged over and above their hourly rate also for doing a couple of minor things while waiting for the city to turn the water back on. I won't be calling them back.

Jenee O.

John Latham was very helpful over the phone with helping resolve our issue. He didn't have to take the time to assist me when I called 3 or 4 times but he did! That was very nice & generous of him to donate his time & advice without payment of any sort, other than a nice Yelp review. Happy Holidays!

Garin C.

These guys are great. They are usually available that day and often even within the hour..especially if you live in Ashland. They get the job done for a reasonable price and are very down home friendly.

Dave N.

Had a plumbing emergency over the Thanksgiving weekend. Water was everywhere! Just try to find a plumber open, right? Wrong! Stephen from Latham's came right out and had our problem fixed in no time. He was very friendly and didn't even mind our dogs ""helping"" him!

Ryan F.

John was great! We called them at 9am on Monday with a clogged main line and he was here in less than an hour. He had the clog all cleaned out in less than 40 minutes! John was super nice and had a great attitude and worked fast to get our drains running smoothly!