Lapin Services

PD E.

My toilet had been running and overflowed my septic. They showed up on time and gave their best estimate as too what was happening. turned out to be fabric clogging the outgo!

Sophia A.

We were having septic issues so we called Lapin Services. Carlos was our point of contact, he was very knowledgeable, he had a great sense of urgency to get the job done for us as quick as possible. They pulled the permits and kept us informed every step of the way. Santiago and Wilmer were also super helpful and easy to deal with. Everyone involved was neat, organized and respectful. They did an entire drain field replacement, had it inspected by city and completely finished all in 3 short days. All of the parts including the dirt look like great quality. We are very happy with their services and highly recommend them for any of your plumbing issues.

Dylan D.

First off, let me just say that Kimberly is amazing and the company is lucky to have her... I called this morning after a guest complained, that the toilet will not flush... Lapin assured me they could get me on the schedule the next day, however, Kimberly told me that she would keep an eye appointment canceled. Turn off she was able to fit me in very quickly and the plumber arrived faster than Batman in the bat mobile. The toilet was resolved, and life resumed as normal. This company is going to end up on my Rolodex and first people I call with any plumbing issues in the future

Mike G.

Chris Portz is a master plumber and an honest knowledgeable person. Fixed the issues I had with my plumbing, and gave the right advice on maintaining everything. I will continue to recommend him and Lapin Services to other homeowners and business owners in the area.

Kelly M.

Scheduled an appointment. Ryan assured me that i would be well taken care of. 15 minutes past appointment time - I call to verify that a tech was on the way. Ryan then advised there was an emergency earlier and they wouldn't be here today. This is my one day off - can't do laundry, can barely take a shower & flushing the toilet is questionable. Thanks for nothing & wasting my time

Nikki T.

Carlos was very customer focused. During our first conversation he provided us with in depth details about how our septic worked and what the whole process would entail. He was very knowledgeable and patient. Carlos was also very responsive to my messages and always kept us abreast of the process and the job. Overall, we were very pleased with Carlos, the workers and the services that Lapin has provided us.

Hieu L.

A couple days after and we are looking good! All the water and plumbing issues are resolved with the new drainfield! It has been a headache for months! As soon as I found Lapin, Carlos contacted me immediately to get a quote. Once we found our finances we went ahead. They also offered financing, such as half down and payments. After submitting paper work they had someone pump our tank the next day, then the next feel days crews were coming by taking measurements and soil samples. This reassured us that we picked the right company for the job clearly this was a quick process. Then came the wait... For the permit. As soon as it was approved Carlos called and sent crews next day. Santiago was helpful and answered all questions the drainfield was done by 2pm after being there at 9am so it was very quick. It was a pleasant experience only thing that went wrong that day was our cable line did get cut so we lost Internet and cable for a couple hours. Would recommend to anyone. Message if you want more information about my experience!

Alex M.

I had another company yesterday come tell me that A) I need the system pumped B) I have drain field issues due to high water levels C) the drain field would cost around 5k to fix/replace if need be so. I was not a happy camper last night. Lapin was recommended to me by a close friend, and Chris came out same day and found that my filter was clogged (not even checked by company A). That was my one and only problem. As soon as he pulled the filter, the water levels went back to normal, and he charged me the bare minimum. I don't even need a pump out for another 2-3 years. Talk about honesty. Thank you for being a stand up company, saved me at least 300 bucks all the way up to 5,000. Thank you Chris.

Surina L.

Our pump alarm went off at 3am, why do these things go off at the worst times? We called Lapin in the morning, Juan answered my call and I told him we had our whole septic system/drainfield installed by them in December of 2019 and they sent a tech to come check it out. Jose Martinez showed up earlier than expected due to a prior cancellation, awesome! He tested a few things and then inspected the dosing tank. Turns out the float was the source of the alarm. He rewired the float and positioned it to hang at the appropriate height and all is now good. Hopefully no more 3am wake up calls! Jose Martinez was very pleasant, answered all of our questions, and even noticed another issue with our main water line that he gave us some advice on. So glad we used Lapin to begin with and they stood by their service. Hoping we will not have to reach out any time soon!

Felipe Z.

Little pricey customer service eh good, they empty out the septic and clean out little bit of the pipe for a fee