Lapin Services

Alina H.

Lapin services was awesome from beginning to end. They replaced my 80 gallon hot water heater and got permits to do so. I wasn't able to find any other company to do that and they had the best prices too!

Richard S.

I would give zero stars if possible. Just got a quote 425 to reseal the bottom of the toilet with wax and 450 for a new valve to the toilet. Ridiculous. Be warned. Go somewhere else. I could get a whole new toilet plus a full spa treatment for that lol!!!!!!!

Robert T.

Lapin has been there every time I need them. We had a vandal damage, our lift station control and manually turn the pumps on leaving them to run constantly and if it wasn't for the quick response from Lapin, they both would've burn up and we would've had a huge repair bill. Rod who is one of the managers saved us.They have been there for us every time we call. One time I had gotten a quote for over $6500 repair turned out it was a $60 breaker that was wrong. The quote came from a competitor the correct diagnosis came from Lapin. They have and always will be my go to for septic tank, lift station and drain field problems.

Felipe Z.

Little pricey customer service eh good, they empty out the septic and clean out little bit of the pipe for a fee

Betty D.

Our septic drain field was not working properly and needed replacement. We called a few companies but decided to go with Lapin because Carlos Labrador was very thorough and honest with all the explanations. He helped us through from beginning to end and always keeping us updated. Robert Consider, the project manager was also helpful and thorough. We are happy with the job and trust Lapin. I need to add something today 5/2/2023 I'm definitely not happy about. They claimed they're the only company with a 10 year limited warranty but didn't explain how truly limited it was. We only discussed the oak tree we had close to the drain field. We had the tree cut in order to get the warranty. The warranty does not mention anything about customers with a water well. We have a water well and did not know we must have a meter to measure the water flow. The limited warranty should be explained in detail prior to a contract. We're very disappointed because we're not covered under the extremely limited warranty. Here's a picture of the limited warranty so you can read it before you sign a contract with them and please notice there's nothing in it about obtaining a water meter if you have a water well.

Dylan D.

First off, let me just say that Kimberly is amazing and the company is lucky to have her... I called this morning after a guest complained, that the toilet will not flush... Lapin assured me they could get me on the schedule the next day, however, Kimberly told me that she would keep an eye appointment canceled. Turn off she was able to fit me in very quickly and the plumber arrived faster than Batman in the bat mobile. The toilet was resolved, and life resumed as normal. This company is going to end up on my Rolodex and first people I call with any plumbing issues in the future

Adelle P.

Jason Georgopulos did a septic clean out just before Christmas. Service was prompt, Jason left my yard like he found it, was pleasant, friendly and did a good job. I just found the paperwork that I put in a safe place so I thank you for a job well done! Sorry for the delay! Jason was great ... Lapin actually made me rewrite this review and post it here although their business card also lists FB! That's not particularly customer friendly given that I'm not on your payroll.

Katherine R.

Great service! They did an excellent job fixing our plumbing. Very friendly guys too. A tiny bit pricey but the service was exceptional so I really can't complain.

Mary H.

Latin responded very quickly and was actually punctual to their scheduled appointment. Greg was extremely professional and communicated quickly on any issue. I would definitely continue to use them.

Ron M.

The manager called me about my additional expense for having my garbage disposal repaired and promised to reimburse me for that expense, to date i have not been paid.