Landmark Plumbing

Jackie N.

Joe M. came to replace our water heater last week. He was incredibly genuine, mindful and went above and beyond in the service he provided. We have been experiencing an issue (cigarette smoke seeping from the apartment below us into our apartment via various fixtures surrounding our water heater) in our apartment for nearly 3 years that the rental company has failed to address. Joe was only responsible for replacing the water heater but quickly identified our issue, diagnosed the source of the problem and proceeded to caulk all areas where air was seeping through. It now appears to be a non-issue.

On top of the service he provided, his overall professionalism was also noteworthy. Joe was incredibly respectful of our space. His actions were very thoughtful and he made me feel comfortable from the first interaction.

Thanks Joe!

Monique A.

$100 for less than 5 minutes to turn on water heater. Ridiculous. All he did was hold a button down and turn nob - followed instructions. I should of done myself but was scared. What a rip off!!! Not sure how he sleeps at night after that.

Adrienne T.

I'm so impressed with Landmark Plumbing! Nick responded quickly to my request for an appointment, fixed the issue in a timely manner AND cleaned up better than I would have. Prompt, professional & friendly.
I definitely recommend this company!!

Thanks Nick!

V V.

Excellent service - prompt - courteous and efficient. Definitely recommend this company for your plumbing needs. Nick quickly identified and explained the problem - then fixed it expertly. All of this was done with a handshake and a smile. We have FINALLY found an excellent plumber and intend to call them for all of our plumbing needs. An honest and professional company.

Bill J.

I want to highly recommend Nicholas and Landmark Plumbing for first rate and timely service at a reasonable price.

I needed assistance with leaking plumbing and garbage disposal trouble shooting and repair. I called him late in the day for an appointment and he was able to work me in first thing the following morning. Not only did he fix my kitchen problems, but he also offered me very valuable advice regarding plumbing maintenance and long term care for appliances, etc.

I have found a local plumbing expert that I plan to keep.

Bill J
Carmel Highlands

Kingsley Z.

I want to start by saying that I run a small Inn, that means eleven toilets. I have used Nick on multiple occasions and every time has been a win. He shows up when he says he will and does exceptional work. I have worked with multiple plumbing companies in the are. Nick and his team have surpassed the competition. They get it done and leave the job site clean upon finishing. That makes me and my guests extremely happy. Keep up the good work, you're our go to guy!

Anthony L.

We had a stoppage in the kitchen and laundry area. The owner/operator went above and beyond to make sure the job was complete. Not only did he clear the area with the stoppage he checked and worked on the other areas of the house at no additional charge. Landmarks rates were very reasonable. I will be calling them again to work on moving my laundry hookups and replacing a vanity in the master bathroom.

Scott P.

Who owns the ""Mother of all drain snakes?""

I'm a heating and plumbing contractor, and have done both heating and plumbing for the last 40 years. I just moved to California three years ago, and I now own Carmel Heating and Plumbing. Recently my house in Pacific Grove that I had just moved into developed some serious drain problems. In my plumbing work, I've often used a traditional spinning-snake-cage type of drain snake. Accordingly, I attempted to clear the blockage at my house with one of these, but with no luck. I had already lined up a contractor to replace the drain from the house to the middle of the street for approximately $7000. Then I spoke to Nick of Landmark Plumbing.

Nick told me that he was the only one in the county who had a much stronger newer style of snake than the older spinning-snake-cage style of snakes. He told me that his snake uses shorter but thicker linked-sections instead. He said that his stronger snake had often been able to clear blockages that traditional spinning-snake-cage style snakes could not, and that I would probably be ""pleasantly surprised"" if I gave him a chance to clear our drains.

Being a bit of a gambler, I thought, ""What the heck? Spend a few hundred dollars more, then maybe save a few thousand, why not?"" Lo and behold, Nick saved the day! The old bank account suddenly began looking a little bit more perky! I would strongly recommend Landmark Plumbing to anybody, before finally giving up hope on any older blocked sewer line. You just might have a pleasant surprise waiting for you too!

C T.

Had them out to snake the main sewer line. 2 guys arrive within the agreed upon timeframe. One was inexperienced, based on frequent verbal corrections and instructions he received from the partner. No trouble at first, as people need to learn the trade, but those mistakes slowed the job and I paid for the extra time. It would have been more courteous to bill a lower hourly rate for the trainee.

Once the drain was snaked and they began putting away their equipment, the lead guy had me fill out my personal info on a blank invoice and walked away to complete the paperwork. He came back with the completed invoice and gave me the option of cash or check. When I said ""cash"", he said I should have told him that before he filled out the invoice, that he'd have given a discount on the total. That seemed insincere given the order of events, but I wasn't in the mood to argue/haggle over the situation. I paid the invoice and they left.

This last part is my mistake for not inspecting the jobsite after they were finished, but before agreeing to the charges and paying. They hadn't done a thorough cleanup of the sewer overflow. Also, the rookie had used the rear-neighbor's water and water hose, but left the hose trailed out into the driveway of yet another neighbor. At least he'd turned the water off.

TL;DR: Got the job done, but a bit sloppy. Let them know up front if you're paying in cash. Ask for a discount on the hourly rate of any personnel still in training.

Lori K.

Very prompt and excellent service at reasonable rates. Landmark Plumbing came out the next morning to clean out our main lines. They called prior to arriving and showed up when they said they would. They were professional and took the time to listen to my concerns.