Landgraf

Martina H.

Landgraf never told me that there was a charge for estimates. Landgraf had come out in September of 2019 and was suppose to give me an estimate. They never sent the estimate - so I went with another plumber.

Unfortunately 2 months later, I needed another repair and so I contacted Landgraf. Landgraf did not make the appointment time for the 2nd repair and upon rescheduling for later that day - they now stated there would be a estimate charge. I stated Landgraf did not charge before for an estimate - they said I did not go with their company with the first repair. Denise stated she sent the estimate on 10/4/2019...I doubled checked no estimate on that date.

It is a common practice to get multiple estimates. Landgraf needs to explain on website and at time of scheduling appointments whether there is a charge for estimates. Upon stating that I would be writing a negative review Denise stated that reviews do not matter. If this is Landgraf's attitude toward customer service - you have been warned.

Emily H.

I've been using Landgraf for all of my heating and plumbing needs since I moved into my house almost 3 years ago and I've never had anything but good experiences with them. I first hired them to install AC in my house for a really reasonable price and then they did the same for my friend whom I referred. Since then they've fixed clogged pipes, leaks, and recently replaced an old toilet. They even came once early on because I forgot to change the filter in my AC unit and managed not to laugh in my face when it turned out that was the issue (oops!!).

Everyone I've spoken to/worked with has been incredibly friendly. Linda (who typically answers when I call) is so sweet and patient, and I've never had to wait an unreasonable amount of time to get someone to come out for a service call. I've seen a few different faces at my house but most recently Joe came over to replace the toilet and my dog was a complete a*hole to him. He had every right to walk out and be incredibly angry at me but instead he was so nice about it, stayed, and did a great job with the installation. They've definitely earned my loyalty.

Edward D.

Had a problem with my furnace which never got fixed they just kept trying to rebuild it, eventually they said I need an all new furnace unit installed, so I figured I would wait because it was may and summer was on the way. I than used them for my plumbing issue for my bathroom sink drain which was leaking so they replaced my drain line for my upstairs bathroom but after the repair it wouldn't drain proper. I called in and spoke with Denise who transferred me over to Bob Landgraf, come to find out he doesn't have any experience in plumbing or HVAC never touched a tool doesn't even own a drill ride as can be. Anyhow I went with someone else they changed out my burners on my furnace problem solved, and my drain for my bathroom had back fall so they had to correct the issue.

Michael A.

I used Landgraf for a large work project and after doing such an excellent job at my office, I decided to try them for my home as I needed new hot water heaters. Calling the office, you speak with Linda, one of the most delightful individuals I have interacted with at a business. She answered my questions and when she needed more information, she obtained it and got back to me quickly. I price compared and their pricing was excellent. The installation was done by Michael and Chris-as professional as you get, keeping my house spotless (despite the fresh snow outside) and doing an excellent job. This was, as estimated, a 6 hour job yet they made my wife feel comfortable as she was home while they were working.
This is a company I will certainly be using again for both my business and home plumbing needs.

Nancy E.

I have had Landgraf service for over 20 years. They are the best! I have never had any issues with the tons of plumbing and heating service they have done for me. Bruce, Marty and Joe are super, quick and so honest. Nancy English

Bob L.

They installed in May a new hot water heater that is also part of our heating system. They were quick to respond and replace my burst heater. When it got cold yesterday, the heating system was not working. I emailed Bob Landgraf last night and he immediately sent out one of his technicians who quickly corrected the problem. If you have a hot water, forced air heating system (mostly found in condos) this is the company to call. They are a very professional, reliable and responsive HVAC and plumbing company.

Ed J.

I set up a service call because my furnace smells funky like it isn't burning properly. The tech came out and didn't even open the cover and left. I was shocked to get a bill for 109.00 for the guy to do NOTHING!!!

I called and questioned it and they basically told me he did what I asked.

I will never use this company ever again.

Oh and I took the cover off and found it was dirty inside so I cleaned it out and blew off the burners and the smell stopped. Good thing I got charged for the work I did myself.

Tony Q.

Wonderful service from beginning to end. My furnace broke and I called and they came out the same day and diagnosed the issue and resolved my issue.

The induction system needed to be replaced and they ordered it overnight and replaced it at the scheduled time.

We were very happy with them and will use this company for all our maintenance and future needs!

Kelsey R.

If I could leave negative stars, I would. Unfortunately, this is one of the most unprofessionally run companies that I've ever dealt with, aside from their technician Marty. I spoke with Denise and the owner Bob, both were rude and condescending. Denise promised me a refund for services that were done that didn't fix the problem. When I called back nearly two weeks later to follow up on the refund she then said ""we're not giving you a refund now"". When I started to ask questions she cut me off and sent me to the owner Bob, who was combative and condescending. I cannot understand how the heck this company is still in business, it's unbelievable. I wouldn't recommend this company to my worst enemy. BEWARE.

Sean C.

We have been using Landgraf since purchasing my home in 2004. From water heater replacement, to furnace maintenance and gas line install - these guys are the BEST! Every tech who has been out has been professional and has taken the time to share the reason behind the repair and the functionality. You can tell they love their job and working for Landgraf. They are very quick to respond to my calls and emails.

I've had conversations with the owner of the Colorado company and he has been very courteous, respectful and a great guy. I would take these other reviews with a grain of salt - some people can just be overly sensitive. Each tech who has visited my house for work has a long history with the company - that speaks volumes of the ownership and tech retention level is high!!!

I definitely recommend for all HVAC, heating and plumping needs. We're in the process of building a new home and rest assured they will be the our go-to heating and plumbing needs!!