Lanco Plumbing

Janis C.

Great reliable and affordable. Have used these guys a couple of times as we have an older home. They are always fast to respond do a great job and are reasonably priced. Thank you.

Deborah E.

Dishonest, plumber stopped and got gas and I was charged for the time it took for him to come to
My house , been using this plumber for several years and will never use again , plumber even told the front office he left my house later then he did , I guess this is sign of the times , was extremely disappointed, caution when using this plumber

Sharon S.

Lanco sent out a plumber on the day we called for help. We had a break in the line right at the meter (our side, not the city's side). He was out there working on it immediately. He did not try to upsell us, which he could easily have done. The cost was EXTREMELY fair and reasonable. (They did a re-grade for me years ago and the cost was half of what other plumbers quoted). We paid a third of what we were expecting yesterday.

Kimberly F.

We purchased a water heater less than a year ago on March 26, 2021 from Lanco Plumbing. We also purchased the warranty they sold us. The less than one year old water heater broke yesterday. After four calls, one text and one BBB report we have yet to receive one call from them. Zip! Nada! Nothing! It's 35 degrees outside. You would think a company that touts how much they care about their community and customers would care enough to return a call about a defected water heater they sold and installed. As well as a warranty they obviously have no intention of honoring since they won't return calls, texts or emails. Run from Lanco Plumbing! Don't walk- Run!
Services: Repair water heater, Install water heater

Mark S.

Rude, arrogant, unreliable, Didn't come equipped to do the job but still charged 1 hour minimum for 2 workers. Used my equipment because they didn't bring theirs. I dug out water line they took the credit. I showed them where the leak was they ignored me. They shut the water off scheduled for the next day and then canceled for three days. Only after I complained did they send someone out two days later. After calling me a liar and threatening to not finish the job. When they finished it cost me 1000.02 dollars and I did 80% of the work. Told they would come back in 3 hours and turn the water on although they told me it should remain off 24 hours and then would charge for the call back. I did it myself 26 hours later opening all the lines in and around the house then slowly turning the water on at the meter. Two hours later I had a leak I dug up the line and one of their connections had failed. I repaired it myself with a 25 cent pvc fitting and some wet n dry pvc glue I have in my garage. No problem, I went into the wrong business. But I probably would have been fair and honest. At least I would not have yelled liar at a 40+ year customer.

Joy R.

I called to have a leak at the base of my faucet checked. The repairman removed the handle of the faucet and tightened ONE BOLT. I was charged $110 dollars to tighten ONE BOLT. He was finished in under 5 minutes. The fee is beyond excessive and should be adjusted when there is obviously no major work done. This is not a reflection of the service man that completed the order as he was only doing his job. He was very cordial and seemed somewhat embarrassed to have to charge me that fee for virtually doing nothing. He even stated he knew it would be no issue as my subdivision is new and there was no way a new faucet would be needed. In short, this is highway robbery. I have ordered an Allen wrench set as this was literally the only tool needed, aside from a wrench to tighten a bolt. Sorely disappointed.

Rilla E.

Amazing company, recently moved into new house. This is the company that has stood out with any followup service. Amazingly pleasant and competent, exceeded expectations.

Michael S.

I hate having to call a plumber but I've been using Lanco for years. They are almost always able to get here in a timely manner ( unless there is a major community wide issue) and do the job quickly and at a reasonable price.

Deborah H.

Positive: Easy scheduling, plumber wore a mask.
Neutral: Not informed by scheduler that hourly rate begins when staff begins drive to destination.
Cons: Total time to install 4 bathroom sink faucets was 8 hours over 2 separate visits.
First of all, at plumber's recommendation, he corrected a previous error in sealing under sink pipe. Also, a downtime of 2 sinks resulted while awaiting mail delivery of 2 pop-up drain replacements as recommended by plumber.
Although the plumber stated that there was nothing wrong with the current faucets (and they functioned properly), he took all the original 4 faucets and 2 original pop up drains with him when he left.
On a follow-up call to the office the next day, the company stated that the faucets have been trashed.

Karl B.

We have used them for years. They give excellent service as reasonable rates. I wouldn't dream of using anyone else!