Lanco Plumbing

Rilla E.

Amazing company, recently moved into new house. This is the company that has stood out with any followup service. Amazingly pleasant and competent, exceeded expectations.

Michael S.

I hate having to call a plumber but I've been using Lanco for years. They are almost always able to get here in a timely manner ( unless there is a major community wide issue) and do the job quickly and at a reasonable price.

Deborah H.

Positive: Easy scheduling, plumber wore a mask.
Neutral: Not informed by scheduler that hourly rate begins when staff begins drive to destination.
Cons: Total time to install 4 bathroom sink faucets was 8 hours over 2 separate visits.
First of all, at plumber's recommendation, he corrected a previous error in sealing under sink pipe. Also, a downtime of 2 sinks resulted while awaiting mail delivery of 2 pop-up drain replacements as recommended by plumber.
Although the plumber stated that there was nothing wrong with the current faucets (and they functioned properly), he took all the original 4 faucets and 2 original pop up drains with him when he left.
On a follow-up call to the office the next day, the company stated that the faucets have been trashed.

Karl B.

We have used them for years. They give excellent service as reasonable rates. I wouldn't dream of using anyone else!

William G.

Lanco over- charges and workers dawdle while racking up big charges for next to nothing. They appear to pull the old bait-and-switch tactic. Expect a $500 bill to unclog a kitchen drain. Their front office/ customer service lady ain't no lady either. She may have anger management issues.

Diana C.

I have used this company for years. Have always been satisfied. They even replumbed our home and have worked on our rentals. We have had a leak for a couple months and it had gotten worse. I call them and they sent out a tech same day.in an attempt to isolate the leak he turned off main valve to house. Then advised me that wasn't main valve. HE SPENT THE NEXT 1.5 HRS looking for a way to shut it off only to tell me it was that valve after all they just didn't let the lines run long enough to see that. Then they left and said they would need to reschedule. I just got my bill for 275.00 which I paid because Fran was quiet indignant, stating I was just trying to get out of my bill, which was not the case! I would think any plumber should know you have to bleed out lines before water stops running. Anyway, buyer be ware. I'm finding a new plumber since I paid 275.00 and know know what should have been discovered in 15 minutes. Fran is rude, maybe its time she finds a new job, she obviously doesnt care about customers.

Jessica M.

Not only did they do great work but the customer service was more than I could ask for. They communicated throughout the job and explained everything to me so there were no surprises.

Sean E.

I've tried them twice for some minor issues, both times they billed me for coming out after not fixing anything.

James O.

p trap in laundry room cracked and leaked. Another plumber wanted big bucks and did little investigation and said he needed someone elsto to go into walk or dig pipe in yard. I didn't believe a word and called Lanci who is used exclusively by 3 of my neighbors. The following morning Chris and Sam arrived and after 10 minutes said it's probably the P Trap. They cut into sheet rock., Found big stress crack in P Trap. Took 15 mins to go and get replacement. Fixed it up. Bill very reasonable. Very polite...very professional. Highly rated them

Elaine L.

Have used LANCO plumbing for years. Would recommend. The service is good, not as good as when the father was still working he was more a people person. Still a good company..