Lancaster Plumbing Heating Cooling & Electrical

Moe M.

I was super happy with LHP until a plumbing emergency emerged. Their fees in my opinion were outrageous and their estimate for possible replacement components obscene!

LHP monthly maintenance contract fee is painless and appreciated but their estimates and actual charges are over the top.

Their greatest asset is their cheerful and pleasant personnel who answer the phone. The techs were courteous and professional BUT we all work hard for our money. It seems the estimators or the software in the hand held gadgets spews out chest grabbing estimates. Consumers be ware. Do your due diligence don't leap blindly!

TJ S.

Friendly people, however very deceptive, shady business practices. I used them a few times for different services, and have asked to be removed from their contact list despite ""free"" visits remaining on my contract for the year. Here are the problems: they misrepresented (i.e., lied about) what their contract covers, they are significantly overpriced relative to local competition, and they always trying to sell you something with every visit. You can do much better in the area.

Heather S.

Total rip off!!!! Expect to pay at least 3xs what you would pay anywhere else. Talked to service tech which said total for emergency services a drain clean out would be somewhere around $500. I said fine and paid the $150 emergency fee only for the tech to then tell me that the job would be close to $800. Just called another plumber that said it would probably cost $250-$300 total for the cleanout and for weekend emergency services. I think all the 5 star reviews are from employees and not actual clients. Or from people that were unknowingly ripped off. Call around for other plumber before you get stuck being ripped off like I was. Total scam!!




Update to the owner: doesn't matter what equipment you use when you tell someone that a job will be around $500, then the next day try to charge close to $800,it's dishonest and I want others to know what kind of company you run. All you did was take $150 out of my pocket and provided no service. Btw I just got the job done my a competitor for $250.

Jen M.

Called to get a quote for installing new toilet and shower kit. In order to get a QUOTE I would have to pay $75 for a site visit!!!! They would not even offer hourly rate over the phone to know if they would be in alignment with others. No thanks! Took my business (for life) elsewhere. Doing quotes should be the cost of doing business.

Chicago B.

We had an emergency situation with our kitchen sink on Sunday afternoon of all days. I called and they took my information and Greg came out within a couple of hours and fixed the block in our kitchen pipe area. Not only was he fast and efficient, Greg was friendly, a good listener and thorough with his work! Jenna, who called to schedule the appointment was also super friendly and understanding (I was frustrated with our issue).

All in all I would give LPH a 10/10, and I highly recommend them for your plumbing needs. The fact they came on a Sunday afternoon was truly appreciated-thank you!

Larry F.

Super quick, professional service. I was on a work trip 3000 miles away when the heater went out. Contacted these guys for help and they providing great service, value, and professionalism. I would highly recommend this company!

Mike G.

Jim from Lancaster Heating and Plumbing came out to our house to replace our water heater on a Sunday. He was very responsive, professional, and did a great job. He even answered all of our questions about what had happened and how best to maintain our new unit moving forward. We felt Jim went above and beyond for us. He's definitely our go-to for plumbing needs.

William S.

Service representative was awesome however for the work being done way out of this world expensive

Alison B.

Technicians are always friendly and curteous. They are on time and knowledgeable about whatever problem you need addressing. Maris was great.

Jamie S.

Jay was very nice and helpful. I got a quote within minutes. Although I did not go with this company to fix my water heater I would still recommend. Jay was professional and knowledgeable of his work. Thank you Jay.