Lamont Plumbing

Kerry M.

I had a leak on the pipe in the attic above the sink. They worked me in that afternoon. The price was reasonable.

Bradd T.

While they were prompt in their service of my hot water heater, the price they charge is unreasonably excessive. I was charged $135 to have them come out for 10 minutes to tell me what I already knew (it will need to be replaced). Then it's a "flat rate" of $950 on top of that for 1 hour's worth of work to replace the heater. They were unable to tell me the model of the heater before it was installed so I could compare prices. And forget about tankless installs. No one there knows how to do that (a direct quote from the plumbers who came out).

For anyone who needs to replace a hot water heater ASAP, go to Home Depot or Lowe's first and buy it yourself. They go for $400-$500 and take about an hour to swap, probably less. So let's see...$500 for a heater plus 1 hour worth of labor at their price ($135 per hour) adds up to around $635. I would have been very happy to pay this amount as it is reasonable. Paying almost $1100 to have it swapped is totally absurd.

Voicing my concern with several employees there was met with the typical apathetic response "well, that's just what it is". The owner claimed this charge was reasonable. Sure it's easy to gouge customers all day & claim it's reasonable when you're the one raking it in.

Finally after the heater was installed, I had asked what happens to the old heater. I was told I could just leave it at the curb and it'll get picked up. So after the plumber packed up & left, I was stuck with my old heater sitting in my driveway. There was no offer to even help me get it to my curb. He was very busy that day and apparently couldn't be bothered to assist. Talk about kicking someone while they're down...thanks guys! Real professional and courteous!

I learned a very valuable lesson from this experience, and I'll make sure my friends and neighbors know who not to call moving forward.

Rich C.

Wife was so disappointed with the quality of the caulking around a toilet that she went to the store, bought some caulk and finished this highly overcharged job.

What has happened to craftsmanship?

Jennifer P.

The people in the office were great to work with- they didn't try to push for more expensive options (we had to replace a water heater) and were quick. The actual guy who came out was a little gruff (hung up on me once), but he did really good work and apologized. I highly recommend them.