Lambert Plumbing & Heating

Kate N.

Fast response, came within minutes of estimated time, texted and phoned ahead when he was on his way. Highly competent and knowledgeable, was even able to give me a reason for the failure in my system (someone used the wrong joining technique when joining two different types of pipe). Will not hesitate to call Lambert in the future.

Noel R.

A Christian based business?NOT. Steve the owner is completely obnoxious and unprofessional. New to Poughkeepsie real estate and in the process of renovating the home i purchased 2 years ago. Called Lambert to come give us a quote on the plumbing needs to finish the basement. The pipes in the ceiling needed to be strapped up and cut to fit above the ceiling sheet rock. The first time Steve came out to the house, instead of calling to say that he was there, he just left a business card in the door after ringing a non working doorbell. When we called to find out why they didn't show up, he explained he rang the doorbell. I asked why he didn't call. He said because there didn't look like movement in the house. Needless to say my contactor and Co owner of the house was in the basement. I explained to him that we waited 2 months for this appointment and I thought it was worth a call to tell us he was there. He made an appointment to come back to the house a week later. In the meantime, he called the city to say we were working without a permit. We didn't realize he called until we called the city about a stop work order that showed up on my door after he told me I didnt have a permit, insteadof just letring me know i needed one. My contractor was from out of town and didn't realize that he needed a permit for work that was just being replaced. There had been black mold on the walls of the basement prior to us our purchasing the house and the molded sheet rock had to be removed, and now it was time to replace it. Because there were no new building being done, my contractor mistakenly assumed he didn't need a permit. Fast forward to Steve coming back to the property today to give us a quote. After viewing the project, he proceeded to tell us that unless we're were going to rent out the basement he didn't want to do the job. WHY is it his business what we want to do with our basement???? CLEARLY this guy has more work then they can handle and he decided that he didn't need our money. He was a complete waste of time!!!! If you are black...beware, he moves like a racist.

Tavi K.

We called at 11 am with a carbon monoxide poisoning emergency. They scheduled our appointment between 1:30 and 4:30 today and then cancelled at 4:00. They would not even try to reschedule.. 4 agents gave 4 different excuses.. all ridiculous and conflicting. Nate put me on hold for 20 minutes, dropped the call. Nate and then Ryan SWORE at ME!. The company doesn't even have a web site. Ryan said ' good luck talking to management '..No BBB reviews, .. buyer beware!

Roberta L.

I have used Lambert for many years. I had them come for a clogged kitchen sink. I was told the problem was in the line and it had to be snaked. Had to do it twice since one time wasn't enough. When I got the bill he had charged $55 extra (plus tax on that) for him to use the snake. I said I didn't understand that since this is what was required to fix the problem ( and I am still paying for his time . Will not be using him again !All in all , bill was close to $400 for a clogged kitchen drain- a little ridiculous for a clogged sink that had to be snaked 2x!!!
Btw, it's Poughkeepsie, not Manhattan.

Jim A.

Lambert plumbing is THE worst plumbing company I have ever come across. Having been in the construction industry for over 35 years, I know an honest contractor when dealing with one. After diagnosing the problem, getting the part numbers needed myself, I scheduled an install. The technician was absolutely clueless about the boiler! I did most of it myself and the parts were marked up over 300%! When I left several messages for Steve, the owner, He never returned my calls. I have never left a negative review for anyone, but I am going 'to town on this clown'. A big fat zero for this company.

Merry B.

Since they charged us 400 dollars to not do anything because they didn't have a long enough drill we have always referred to then as Lambert Plumbing and Cheating. Can not believe they are still in business.

Beckie P.

If I could give Lambert plumbing no stars I would. This is the worse company I have ever dealt with. I am a single woman who knows nothing about hot water tanks. I lost hot water June 1, 2016, I was recommended to them and they came to my condo and replaced the thermocoupler. Two months later I lost hot water again, called them again, they replaced the thermocoupler again. I came home on Tuesday, no hot water, called the emergency line, a person came out, started the pilot for me and said to me ""I don't know why the pilot keeps going out, maybe there's a draft in here"" now mind you, my hot water heater is in a utility closet with no outside ventilation. He charged me $160 and the next day when I came home the pilot was out again. I called service again, he said to me ""I could come out and light it again for you, but it would be another $160"" I said no thanks for what to come home again and have it off again because you don't know why it goes out. The owner calls me the next morning, said he would come out and take a look at it, told him I left the door open, he said he would call me and let me know, never heard from him that day. DO NOT USE LAMBERT PLUMBING, THEY CHARGE YOU A FORTUNE, DON'T KNOW WHAT THEY ARE DOING. I am going to go on Facebook and make sure everybody knows about it.

Ray B.

Complete incompetent fools and butchers.
They ripped me off and never came back to finish the job.
Lambert plumbing is a disgusting operation

Jordan D.

Yesterday, I woke up to the heat in my house not working so I called this company to figure out what on earth the problem could be and fix it for us, the man arrived and started looking at our boiler (only a year in a half old so it shouldn't be a big problem), it took him an hour of looking around the boiler, running tests and talking to us about what it is he is doing, before trying two fixes that in his words ""might work"", he tried moving lumbar which was blocking the outside exhaust, and replacing the air filter, all of this in total cost us $405.47, the heat worked for only 2 hours later and then shut off again, we called them this morning, and they refused to come back unless we agreed to pay them again and didn't want to acknowlage that they didn't fix the problem, and where very rude on the phone.

Barbara W.

I called Lambert Plumbing thinking they'd been around awhile and must be an honorable company. Was I wrong!!!They ripped me off for $956.00 just to snake, not even using a camera, could not find my sewer pipe, left my toilet off and just on the floor, lost a water level in my pipes, did not give me even a courtesy call as to how much they were charging, or how long they would be there, used scare tactics to coerce me into a $10,000 job (which I subsequently had done for less than half that fee), would not return my call when I told them I was upset and wanted to speak to the president of the company- every day for two weeks I called and the secretary kept saying ""He's not in yet"", but would not call me back, and had the nerve to write a letter addressed to me, but clearly written obviously to protect themselves, and it was full of outright lies. I have never dealt with a more dishonorable company in my life. I am writing on Yelp for the sole reason to help anyone considering calling them to please save yourself a lot of aggravation, not to mention money, and don't call them. There are PLENTY of honest, knowledgeable, professional plumbers out there. Real people doing a real job, not just trying to take advantage in the worst way. Call one of THEM, not Lambert Plumbing. Trust me, if you call them you will be sorry. Very sorry.