Lake Tahoe Plumbing & Heating

Andy D.

I call for clog up drainage for my duplex both side but they end up charging me more for non authorized service my bill over 500 hundred dollar for just supposed to clog only

Kevin F.

We had are furnace replaced. Everybody I talked to was friendly and helpful! The crew that installed the heater was excellent. I also appreciated that the crew wore masked so everyone was protected from COVID.

Very professional and would highly recommend based on my experience.

Thanks to Mary, Modesto, Steve!

Bruce D.

I've never written a negative review before but I have no choice but to vent my frustration with this company. I recently had an issue with my heater (which I purchased from them). On the first appointment they could not fix the problem and so 6 days later an appointment was finally made to again try to fix the issue. First of all the technician was suppose to be at our house before noon. Well, no one showed up and it was 1:30 pm and no one bothered to call. After 3 attempts I finally found out the tech would be there at roughly 3:30-4. Ok so the tech shows up and was able to fix the problem which could have be solved on the first appointment. What's really aggravating is that I was charged for two service calls on my credit card. The ladies in the office, Rosie and Erica, were really nice but the owner, Steve, was very short with me, very rude and wouldn't issue any credit. This in my mind was totally unacceptable especially when the problem should have been fixed on the first appointment. It must be nice to have so much business that the owner can't even be customer service oriented. I even wrote a follow up tactful email to him and never got ANY response. Very sad............

Lars E.

This crew was awesome! Our water heater suddenly failed. They came over right away, gave me an estimate, and then came back and replaced the water heater the next day! Not only that, but they fixed a problem with our furnace. Everyone was really nice, polite, and did what they said they were going to do when they said they were going to do it. I strongly recommend LTPH!

Katie B.

We had an emergency with our kitchen sink while having in-laws in town this week. The folks here were amazingly helpful! They were communicative about what time someone would be able to get to my place, showed up the same day, and fixed the problem in time for dinner! Thank you so much to the office for the great customer service, and a special thanks to the tech who helped us!

Michelle P.

Terrible company! After they installed a garbage disposal it leaked. When I called to tell them they sent someone out immediately to fix. I never heard anything from them. 5 months later they are now saying there is an unpaid invoice.

They also never send invoices even when specifically asked. They also won't take any responsibility for a job done wrong. If they install something and it leaks they will charge you a minimum of $180 just to go back out. DO NOT trust this company! I would give 0 stars if I could!

Ed K.

Keep looking, there are more experienced, more efficient plumbers out there, don't let these guys talk you into a huge project.

We had a leak and called these guys and they came out and said we would have to completely move our water heater and it was going to be a huge job. So huge, that they could not give an estimate, they just said over $2000, And it was going to take a couple of guys. They then said, they would only do the work based on time and materials, so basically an open ended contract.

We called another plumber, he took a different approach, had the job done in about an hour and a half for $150.

I truly believe that these guys are just trying to find customers who will bite at their ""projects"" rather than just getting the job done in an efficient manner.

Gary T.

Is your time valuable? If so, don't call these guys!

Do you enjoy sitting at home all day waiting for a technician that doesn't show up? If so, then by all means call these guys.

A week ago I spoke to a pleasant woman in the office and scheduled an appointment a week later. Today, I waited from 8am until 10:30am before calling the office to see what is going on. Spoke to a nice young woman who said she would text Steve to update me. Well Steve never contacted me. Wasted the entire day.

#worstplumberever!

Unicorn D.

Amazing service the plumber Anthony was so kind and thoughtful. He seemed to be very knowledgeable about whet he was doing.

Susan J.

HORRIBLE Horrible!! The owner doesn't return phone calls or emails after leaving 5 messages with the ladies that answer the phone and after speaking to him several times. The owner was supposed to check out an issue but never arrived at my residence.