Lacayo-Colt Plumbing & Heating

Nick C.

Unprofessional and rude don't waste your time. If you want to rushed job that sloppy maybe it's for you

Jennifer V.

Wouldn't hire again. Rey was very rude when I would ask him some questions. He lacks good customer service skills. And on top of that he was driving recklessly, almost running over some tree workers that were working on my neighbors house. I had to go and apologize to them and offered them some water.

Ame B.

I didnt hire them or even consider it, so I can't say anything about their work. But their van almost hit us, we were exiting a freeway and they kept honking as if we were going to slow even though it was just crowded, then went around us onto the street we were going to (very dangerous in this intersection) and almost hit a kid crossing the street and had the audacity to honk at him and us, as if they weren't the ones driving recklessly and rudely.

Patricia B.

Had to call in Rey LaCayo and his team to address plumbing problems left by a kitchen contractor. Always professional and gets the job done right. Be flexible with a no emergency calls because they are always in demand.

Sara F.

The crawl space and detached garage under my home flooded during the recent round of extreme weather. In addition to spending time manually pumping water out of my garage, my furnace went out due to being submerged in water. Despite being incredibly busy with neighbors having similar issues, Rey responded quickly, got my furnace up and running, and put together a sump pump and drainage plan to mitigate future flooding. As soon as we had a dry day, Rey and his efficient and friendly team installed the sump and drainage. For the first time in weeks, I didn't spend time during/after heavy rains pumping water out of my garage - it was dry as a bone! Rey's pricing was very fair and he and his team have been great to work with. I highly recommend this business.

Rhonda M.

Ray is a jerk. Very condescending and sarcastic. This without even setting up an appointment nor them coming out. After texting back and forth, I opted for a company I preferred to give my money to. I was not about to have my valuable time wasted. I wouldn't reccomend them at all. Horrible customer service and lacks professionalism.

Valerie B.

We asked Rey to come give us a quote for air conditioning a year ago. After pg&e finally updated our transmitter a year later, Rey and his team came and installed. I changed my mind on where to put the unit and Rey didn't even blink... he said, we want you to be happy and had his crew move it. He didn't make me feel bad he simply wanted me to be happy. Then we needed one more vent and he came in the next day and put one in. Every step of the process was smooth and lovely. I loved his energy and couldn't recommend him any more. He and his team are the best!

Mandy H.

$2000 estimate to replace a shower valve. The highest estimate of the three I got, by FAR. I wonder if this is because I'm a single woman and they were trying to take advantage of me. Did not hire, can't vouch for the work. But the gobsmackingly high estimate alone felt insulting.

Mike G.

After lots of texting back and forth, Rey decided that he couldn't be bothered to come to San Francisco to do a heating repair because he might not be able to park. Despite us being in their indicated service area. Very disappointing.
Do not rely on this company. Flaky and amateurish.

Regina K.

The dishes coming out of our dishwasher smelled like sewer. I've tried everything, reached out to other plumbers, nobody could figure it out. Rey did the research, even called the Berkeley water department, and figured out the problem. His team installed a one way valve and everything is working well now.

Rey's team also replaced a garbage disposal for us. A day before Thanksgiving!

Would happily recommend this company to everyone in the area.