La Salle Plumbing Heating & Air Conditioning

Raenie K.

These guys helped us with a plumbing leak during the Christmas Holiday. Not only did they rearrange their schedule to help us, they did an amazing job.

Dominguez and Ernie were incredibly professional and very considerate about taking care to not harm our hardwood floors. They followed COVID precautions and were very patient with us when we had questions.

We also use them for our heater/air conditioner, which they installed some time back and maintain for us. They are always punctual and professional.

Portland C.

Shout out to Ernie!!! Best tech and very honest!! I will always request him and highly recommend...

lisa p.

I had been doing business with this company for almost 10 years. They installed a new furnace and AC. They have serviced it regularly. I was usually satisfied until the last couple of years when they started overcharging. My furnace (still until warranty) stopped blowing hot air during the coldest week of the decade! I called and made an appointment and waited ... and waited. After 30 minutes past the time they were to arrive I called. The lady said she didn't have anything on the books. She insisted that they didn't work in Sherman Oaks and I must have called someone else. When I told her that they in fact did work in Sherman Oaks she said that Crystal made the appointment but only wrote it on her notepad and forgot to enter it in the books!? She then said the first available appointment wasn't for another 5 days!!! I asked for a manager to call me back. Dominges called and was rude and not helpful. I said go ahead and book Tuesday and I'll try and find someone sooner because my house was at 55 degrees!!! He then told me he no longer wanted to service our system. He ""didn't like my attitude"". I am at a loss for this lousy customer service all around. STAY AWAY!!!!

Teesha S.

I called on Wednesday to make an appointment. She told the soonest someone could come out was Friday, December 7th, because they were booked. She took my information and number and told me should would contact the plumber and book my appointment. She never called me back. I called today and I was told they couldn't cone out til December 14th!!!!! WHAT???? HORRIBLE service. I actually was going to use them for both plumbing and heating, but now NO WAY!!!!! My suggestion is don't do business with them, since they can't stand by a simple phone call.

Dixie C.

I would be cautious of anything this company does! I'm researching how to report them as scamming the elderly. My 80-year old mother who lives alone asked for a quote to fix the air conditioning unit they installed 10-11 years ago. She uses it very rarely, but it stopped working this summer. They quoted her $10,000 to fix or $18,500 to replace. She opted for the replacement, gave them $1,000 deposit, and they immediately started demolishing it. They took out the blower motor assembly and left with it, stating they would be back the next day. Once we found out, my brother was waiting for them the next day. He was able to get the check back, cancel the job and get them to give back all the parts they had taken. Within a week, he got a reputable company to hook it all back, repairing what they had done. He also fixed the unit for good for the price of $450! He said that the practice of this company was criminal, but happens quite often to the elderly. The review wouldn't accept zero stars, but that's what I would have chosen!

Eric Y.

Half baked work on a water heater w/ obvious code violation. I had to call multiple times & put up w/ reluctant or rude service. I wish I could give them a zero star.

A J.

Don't do it. Their work was substandard and they left all the tubing on floor instead of fastening to beams.

S B.

This company has not earned any stars! However, Yelp, will not allow me to not select a star.

The tech came out to my parents home, and they proceeded to 'look' at the unit to see where the problem was and then, after a while, the tech said they should replace the unit since it was so old and the heating unit to as well! We did not call about the heating unit, just the A/C.

The tech then proceeded to take apart the unit, taking all the unit 'gas' (that they can turn around and sell for a nice profit) and pulled many other things apart. After the tech removed the gas and taken apart the unit, the tech quoted my parents $15,000+ for their A/C issues and to put in a new heating unit that they did not need!

Long story short, we called for a second opinion. The wonderful A/C tech who came out, not only said that my parent's unit looked BRAND NEW, and the filter looked as clean as a new one, but that the problem was just a small part and nothing else was needed. Also, NOTHING was wrong with the heating unit, nothing!

We were shocked to hear this news! Sadly, the new tech who came out said that the cost for the part was minimal, but that because the unit was so poorly taken apart, and that the 'gas' was removed (it costs approximately $75-125 per pound), that the cost would be higher than expected. Even then, the final cost of repair was less than a $2k of the $15,000 quoted by La Salle!

Folks, always get a second or even third opinion! I hope no other person will have such a terrible experience!

BUYERS BEWARE OF THIS COMPANY! DO NOT USE OR TRUST THIS COMPANY!

Next stop, after this Yelp review, the Better Business Bureau.

Gary K.

We had La Salle install a new rooftop heater/air conditioner unit. We also had all the duct
work replaced. The new 2 zone system has a thermostat upstairs and another downstairs.
This was a big multi day job. They always arrived on time and never left a mess. When the
job was complete you would never know they were here. Very respectful of the property and
house. In to 40+ years in this house they are the best contractors we've had.

Staci S.

One of the owners came out on a service call. It was an easy fix. The service was fast, honest and friendly. I would recommend this business highly!

Staci