L A Hydro-Jet & Rooter Service

A G.

I use LA HYDROJET for our building here in Toluca Lake. I actually switched from our old plumber to LA Hydrojet. So far, all the work being done in our apartment was copacetic with a fair price. I friend who lives in a gated community needed some inspection work prior to selling their home. They need some plumbing sewer inspection work. Was originally quoted under 400$ then got another quote for $1200$ in a matter of hours, after seeing that the house was in a rich area. I would imagine because it's a gated community, house being sold and part of inspection. So because I was very disappointed, I phoned the office to ask why the high charge...response, prices increase. In a few hours? So I guess, this is the end of our relationship and I will NEVER recommend this company EVER. Sad, because I originally trusted them.

Jason B.

Thank u Travis for your service mate!!

When I got home from work my sink was full and water was everywhere! I was confused and called my landlord Mr.Kim from Mariposa. He called LA HYDRO - JET and they sent us Travis! Cool guy and knows the job!

Now I have to clean my floors

Camila B.

Was unable to unclog the drain. Even though that happens to the best.After being asked on several occasions to stop using profanity on a LARGE scale in front of at least 7 children playing he raised voice to emphasize his foul mouth.
Unnecessary. F BOMBS ARE NOT PART OF PROFFESION.

Kasi D.

Santiago and Andy took care of a plumbing issue for us and were all about getting it done right. They were very good to show us the problem with their scoping camera and then to resolve it within the 2 hours. Very satisfied and will use them for future plumbing needs.

Dennis F.

A few days ago, I spoke with Ranelle at M.P. & Rooter, explaining that a subsurface patio drain was plugged or ""crushed"" beneath the house pad foundation. Had one estimate of $6 to $8,000. So I called them to get another estimate. She recommended I first check LA Hydro-Jet & Rooter, explaining that they had some equipment that might be needed and she trusted them, had used them herself and maybe they could save me $$$$.

LA Hydro sent Cesar to check on the problem. He was very knowledgable and said before he got or used high pressure water, let him work on the problem. He fixed the problem in about an hour. The drain was not ""crushed"" beneath the foundation. He managed to remove the stoppage (another company wasn't) and the total charges were about $300!!!!

LA Hydro-Jet does superb work. Thank you Cesar!!!

Dennis
Sherman Oaks.

Pedro E.

LA Hydrojet came out the very same morning, within an hour of my phone call. They were able to help us sort out our sanitary sewer backing up into our tub. They scoped the lines and snaked the plumbing quickly and efficiently. They cleared a 50% blockage of our main sewer line made up of roots and removed a fist sized hair ball from our branch line. We are so thankful to John and Howard who were consummate professionals. They were both very friendly and knowledgeable. We would 100% recommend them and wouldn't think twice to hire them again.

Kate N.

Technician was contacted for a fix before 10am. Nearly 11 hours later they have not arrived. Called the home office five times throughout the course of the day to find out when they were coming, and each time I was told ""within the hour."" Lies. And rude, unhelpful customer service that does not take accountability for the company's disappointing performance. Avoid.

Trace V.

I have used them for years as they are familiar with this building and often have to unclog sinks and toilets due to the age of the building and the quality of the pipes. Just recently they came the same day I called to unclog a toilet in Pacific Palisades. Guy was prompt and did an excellent job ($105 bucks which I thought was reasonable for 30min work). So I would recommend them to people for these kind of jobs especially if you live in an apartment / condo.

Michael R.

They gave me a work window of 1:30- 5:30p. When no one had arrived by 5:30, I put in a call. They told me not to expect someone until 8:00-8:30. No one had called to tell me to expect a delay.
Plumber arrived at 8:13p. He was courteous and efficient .

Joanne M.

L.A. Hydro-Jet came to my condo to clear the drain of my washing machine. The drain was so clogged that the water was backflowing onto my laundry room floor. The gentleman that answered the phone and set the appointment was very pleasant and the tech who serviced my condo was also very personable. The tech did a great job of unclogging the drain. He was professional and efficient and solved the problem right away. When the job was completed, he cleaned the area meticulously. I wouldn't hesitate to call this company for future drain issues.