L A Hydro-Jet & Rooter Service

Brazuka B.

They gave us a window never showed up. We called back they gave us another time window that they would showed up and guess what. They did not show up. I called back and the lady on the phone sounded like she didn't want to be there. Told us they would call back and never called back. Please avoid a bigger headache and find another more reliable company.

Angela L.

Called them out because my shower was draining slow and started backing up into my bathtub. The technician said he would clear the main line. He ran the snake but said there was no blockage just standing water. I told him that we do not have a problem with the other 2 bathrooms or the kitchen so that would make sense that it isn't a mainline issue and it is a problem with this one shower. He left without addressing the shower itself. The shower continued to drain slow until it came to a stop again after about 5 uses I called them out to address it with their 90 warranty and they told me this is a separate issue, he cleared the mainline the last time he was here and this time they would have to charge me to clear the shower. They never fixed the problem initially, just did their go to mainline clearing and now they want to charge me again. No thank you calling someone else. So much for 90 warranty - that basically means they will come back out and tell you that you have a new problem.

Mary M.

This whole company is amazing. Friendly, responsive, on-time, honest, great attitudes from every single person we spoke with. We saw a guy in one of their trucks and pulled over to talk to him - despite us ambushing him, he was super friendly, patient, and helpful. He gave us the main number to call. When we called for a CCTV inspection of our sewer lateral, we were surprised to get such a quick appointment. I expected to pay to have the toilet removed to access the lines, but they were able to find the cleanout access, saving me $100. The CCTV inspection was quick and easy. They found some roots, made a recommendation, and were on their way quickly. They also gave me a flash drive with the video - no extra charge for that! Everyone we talked with was SOOOO nice and it's clear they love their jobs - they make things fun. We're waiting on the proposal for jetting to clear out the roots, but the informal proposal via phone was very reasonable. We'll keep their number on file for any future plumbing issues. If you're in the La Mirada/Whittier/Norwalk area, ask for Frank to do your jetting and be nice to the awesome office folks in dispatch!

Scott D.

A few weeks ago my neighbor had a plumber by the name of Jose from L.A. Hydro-Jet at his house in Simi Valley. As Jose was leaving the job i watched him explain to the customer his situation I thought to myself this guy is fantastic and his customer service was amazing. Push forward three weeks later i have a blockage and my wife called another well known plumbing company to come the following day. Well known plumbing company sent their salesman (Oops meant plumber out) and he spent two hours turning a clean out into a we need $4200.00 to break your kitchen and replace the pipe. Called L.A. Hydro-Jet and lucky me i got Jose same as my neighbor. 15 minutes later my drain was un-clogged and i found a new plumbing company. The reason L.A. Hydro-jet has a new customer is because of Jose with his attitude and perseverance to get the job done as well as ensuring the customer was satisfied. Thank you Jose and L.A. Hydro-Jet!

Zane W.

I had Alexis come to my home today to repair my plumbing issues with my kitchen sink and bath tub! He was phenomenal, such a knowledgeable plumber and all around great guy with a good personality! I highly recommend Alexis from LA hydro-jet, top shelf plumber!

Samantha P.

So I was sitting at a green light waiting for oncoming traffic to clear so I could turn left onto the freeway. There was a line of 15 cars behind me and only about 3 were making it thru each green light. But I waited patiently for my turn. Then this jerk decides he's special so he cuts me off and pulls in front of me *in the middle of the intersection* so he doesn't have to wait. He not only cut in front of everyone but he caused me to miss my turn because he took it. Actually what he did was he ran the light because there was no opening for us to turn on this try- so he also broke the law (my picture straight up shows him in the intersection while it was red). Completely unprofessional and RUDE. Who the hell would hire someone for a plumbing job when they cheat at basic things like driving? This was on 02/12 at 4:10pm in case the company sees this and wants to ask the driver why he drives like sh!t in the company van. Moron.

B W.

These guys blocked our driveway and showed no remorse for doing so. They knew they parked illegally because one crew member stayed in the car. But he didn't have a key to move the car, so he just sat there and looked at his phone the whole time

Phil S.

Very Disjointed! Technician ran a high-pressure line through the two driveway drain openings to the street which cleaned out some of the mud/sediment from the drain. When I asked if the high-pressure line he was using would clean out the roots as well, he told me that it would take a separate tool/head to do that and that there is not a root problem anyway. I found this very hard to believe, because last year I had the driveway snaked which pulled out tons of roots. I was expecting to have the drain cleared of ""ALL"" debris and that simply did not happen. This company came recommended and I will be contacting the referring company to let them know of my disappointment as well.

Susan H.

Ronald and Edwin came to jet the sewer system of our apt building- I couldn't be happier! They came in under budget, under time, were more than on time, and were the best technicians to work with! Guillermo even gave us extra service.

B. W.

Very rude and unprofessional. Quoted one price and tried to up-charge two times. The final price quoted was double the original price. Save yourself time and money and call someone else. I should have looked up their reviews before hiring them.