Kyle Plumbing

Harold V.

If you need a reliable plumbing company, we used Kyle Plumbing in Deerfield Beach, FL. They came out right away when we had an emergency. The plumber was very pleasant to deal with. Kyle Plumbing has completed many jobs for our home and business (Broward A&C Medical) over several years. From the people that answer the phone, to the plumbers who show up to your home. Very professional.

Rimona M.

Kyle plumbing is incompetent and deserves NO Stars. After sending pictures of the kitchen sink (top & bottom) they arrived several days later with the promise from the company that no preliminary review of the job was required. After 2 hours my sink was gone and so was the plumber. They demanded a check for over $300 from my daughter and informed her that they cannot fit the new sink and I need to find another plumber. Their office was called only to be told that they have no one available to help us. It took over one week to schedule a new plumber and my cost exceeded $1,000.00 due to the Christmas Holidays. What type of company leaves a customer with a hole in place of a functioning kitchen sink, and then charges for their incompetence and your inconvenience. I will never recommend this company and suggest everyone to reconsider using Kyle Plumbing unless you enjoy aggravation and being charged for incompetent work. I placed a stop payment on the check and I have not received any correspondence to date. So far, that is the only redeeming quality of Kyle Plumbing. They knew they were wrong. I will keep everyone updated if things change.

Barry Z.

Wouldn't use or recommend. I selected this plumber due to a high rating on Angie's List. I waited four days for an appointment to fix a slow drip pipe leak. I was told their policy is they needed a check upon completion of the visit. I specifically left a check with my housekeeper given my schedule would not enable my presence. When I returned home I found the leak wasn't fixed, the tech had left and no invoice or request for payment was made. My housekeeper informed me they would have to order parts. The next day I received a call requesting payment via credit card. I advised in order to render payment I would need an invoice. I requested they email one and conveyed I would have the check sent out upon receipt. I was then told they would not accept my check and needed a credit card because they weren't paid at the time of the visit. I conveyed that I had specifically left a check for them, their tech didn't ask for it nor did he present an invoice. I conveyed that it wasn't convenient for me to provide them a credit card at the moment. I was then asked if I would call back with the credit card. They were told that wasn't convenient and the check would be sent upon receipt of the invoice. I was then placed on hold only to have to again explain to someone entirely different that I had specifically left a check for them and given they didn't request payment or provide an invoice the check would be mailed upon receipt of the requested invoice. I was again told they would not accept my check and needed a credit card because they have had people that didn't send checks in the past. I asked what the cost was to actually fix the leak and was told she didn't know. I've had many plumbers do work in my homes over the years. I have never run into one that took the position they would only accept a credit card for payment when their policy is to pick up a check at the time of service. Especially when they themselves failed to present an invoice or request payment. Had I not made the effort to insure the check was available for them their position might be more understandable. The call concluded with my advising them they aren't getting my credit card, I won't be using them again and I'll send a check upon receipt of the invoice. I was then asked if I would send a check. When I received the invoice of $99.00 it was for little more than what they had been told before they even came out """"Called out for leak coming from one of the connections"""". Does this sound like an acceptable customer experience? The leak remains unfixed, the check was sent the check and my review was placed. If you find this review helpful click on the: useful, funny or cool rating below or compliment and follow by clicking on the top right.

Rick S.

Went to Yelp (who else!) and the Better Business Bureau to find a plumber to install a garbage disposal. Kyle got good reviews and I made an appointment for a 10-12noon timeframe. In addition to the garbage disposal I wanted a toilet seat installed as I could not get the old one off and 2 shower heads replaced. Received a call on the morning of the appointment and was asked if they can come earlier, my response: OF COURSE!!! Andrew did a great job on all as well as me asking a few questions plumbing related questions. Definitely would recommend them.

Thomas R.

Very pleased with the entire experience! I called on Tuesday morning and they were able to get me scheduled the following day. Just as promised, I received a phone call when the technician was on his way. Moses was professional and courteous and did a fantastic job installing the vanity at my salon. The entire process took less than an hour and the bathroom area was left clean, exactly the way he found it! Loved the goody bag too! Will definitely use Kyle Plumbing for all of my future plumbing needs!

Kathleen B.

The office staff was responsive and helpful. Scheduling was easy. Plumber showed up at scheduled time, was friendly and professional, diagnosed and completed repair in a timely manner. Would highly recommend

Paul B.

called them Thursday afternoon arrived Thursday late afternoon called them Saturday and they showed up Saturday. Had a re-piping on Tuesday and they were very reasonably priced and efficient. All the employees were polite and good listeners. Robert Z Century Village East

Taiwo C.

What a pleasant experience it was! So different from everyone we tried and called before. Great service, very professional and caring, and fair pricing with no hidden fees. We will use only them in the future.

Craig C.

I would not recommend this company. We had two stopped up showers and while the plumber was there, he acknowledged he could not get through one of the shower drain's traps. He instead used a vacuum and plunger which didn't seem to me like it would work, but it seemed to drain fine while he was there. We then went out of town for an extended time and once we returned, I noticed immediately that the shower is NOT draining and I'm back to nearly the same level of problem as before. I called today to ask the company what they could do and they said """"nothing"""" since it was draining while the plumber was working on it and I didn't report the problem in 30 days. The office person didn't want to take into account the fact that we were not home and using the shower so how could we know it wasn't draining?? I will be calling a different plumber today and reading Yelp reviews carefully before selecting another.

William W.

KYLE PLUMBING MADE IT RIGHT!! I had previously posted that Kyle overcharged us for work. The owner personally called my husband and after reviewing the account, the owner adjusted the bill. Very nIce to see the owner pays attention to the reviews! He took the time to research the account and made it right.