Kyle Plumbing

Boca A.

Stay AWAYYYY, Have a condo in Boca, the bldg made a deal with them to replace the old hot water tanks, (20 gallons small tanks), they charged top dollar to do it. In the process, they cracked 3 tiles on the floor. My tenant sent the pictures the same day. Two weeks later, Kirk the owner of Kyle calls me and tells me that he went and knocked on the tiles and the broken ones were a little hollow and cannot guarantee the damage. Keep in mind that these tiles were installed 7 years ago by a certified company and approved by the building. A 20 gallon tank, even filled, will weigh less than the average man walking on these tiles. Just a cheap way to get out of repairing the damage they caused. If I had seen their reviews before, I would have hired another company. Stay Awayyyyy.

Med A.

They a wonderful! I have used them many times to now and are fast do a great job and are reasonable. From major leeks that I have had to small little clogs they take care of my problems fast. They are family owned too which I really like about them too. They treat you like family.

Raymond S.

Went to Yelp (who else!) and the Better Business Bureau to find a plumber to install a garbage disposal. Kyle got good reviews and I made an appointment for a 10-12noon timeframe. In addition to the garbage disposal I wanted a toilet seat installed as I could not get the old one off and 2 shower heads replaced. Received a call on the morning of the appointment and was asked if they can come earlier, my response: OF COURSE!!! Andrew did a great job on all as well as me asking a few questions plumbing related questions. Definitely would recommend them.

Deborah B.

Kyle Plumbing in Deerfield Beach, Florida is top-notch, ESPECIALLY Nancy in the office! WHAT an experienced salesperson who really knows her STUFF! She patiently worked with us to make it happen with our water heater installation when we were desperate! They were fair and reasonable, and even followed up with a thank-you note and a little """"goody bag!"""" I loved the plumber they sent too. Good-humored, efficient, and did a great job! Based on this experience I'd call them again for ANY of our future plumbing needs! I highly recommend their team! I wish all service businesses were as good as these people.

Inneta K.

What a pleasant experience it was! So different from everyone we tried and called before. Great service, very professional and caring, and fair pricing with no hidden fees. We will use only them in the future.

Robert L.

Would not recommend them for home or business. Had an incident where there continued to charge me for work, gave no guidance, and in the end, did not fix the problem. Had a call another plumber to remedy the situation. Would definitely not recommend them. Find other options.

Alex E.

If you need a reliable plumbing company, we used Kyle Plumbing in Deerfield Beach, FL. They came out right away when we had an emergency. The plumber was very pleasant to deal with. Kyle Plumbing has completed many jobs for our home and business (Broward A&C Medical) over several years. From the people that answer the phone, to the plumbers who show up to your home. Very professional.

John G.

Kyle plumbing is incompetent and deserves NO Stars. After sending pictures of the kitchen sink (top & bottom) they arrived several days later with the promise from the company that no preliminary review of the job was required. After 2 hours my sink was gone and so was the plumber. They demanded a check for over $300 from my daughter and informed her that they cannot fit the new sink and I need to find another plumber. Their office was called only to be told that they have no one available to help us. It took over one week to schedule a new plumber and my cost exceeded $1,000.00 due to the Christmas Holidays. What type of company leaves a customer with a hole in place of a functioning kitchen sink, and then charges for their incompetence and your inconvenience. I will never recommend this company and suggest everyone to reconsider using Kyle Plumbing unless you enjoy aggravation and being charged for incompetent work. I placed a stop payment on the check and I have not received any correspondence to date. So far, that is the only redeeming quality of Kyle Plumbing. They knew they were wrong. I will keep everyone updated if things change.

Paul C.

Wouldn't use or recommend. I selected this plumber due to a high rating on Angie's List. I waited four days for an appointment to fix a slow drip pipe leak. I was told their policy is they needed a check upon completion of the visit. I specifically left a check with my housekeeper given my schedule would not enable my presence. When I returned home I found the leak wasn't fixed, the tech had left and no invoice or request for payment was made. My housekeeper informed me they would have to order parts. The next day I received a call requesting payment via credit card. I advised in order to render payment I would need an invoice. I requested they email one and conveyed I would have the check sent out upon receipt. I was then told they would not accept my check and needed a credit card because they weren't paid at the time of the visit. I conveyed that I had specifically left a check for them, their tech didn't ask for it nor did he present an invoice. I conveyed that it wasn't convenient for me to provide them a credit card at the moment. I was then asked if I would call back with the credit card. They were told that wasn't convenient and the check would be sent upon receipt of the invoice. I was then placed on hold only to have to again explain to someone entirely different that I had specifically left a check for them and given they didn't request payment or provide an invoice the check would be mailed upon receipt of the requested invoice. I was again told they would not accept my check and needed a credit card because they have had people that didn't send checks in the past. I asked what the cost was to actually fix the leak and was told she didn't know. I've had many plumbers do work in my homes over the years. I have never run into one that took the position they would only accept a credit card for payment when their policy is to pick up a check at the time of service. Especially when they themselves failed to present an invoice or request payment. Had I not made the effort to insure the check was available for them their position might be more understandable. The call concluded with my advising them they aren't getting my credit card, I won't be using them again and I'll send a check upon receipt of the invoice. I was then asked if I would send a check. When I received the invoice of $99.00 it was for little more than what they had been told before they even came out """"Called out for leak coming from one of the connections"""". Does this sound like an acceptable customer experience? The leak remains unfixed, the check was sent the check and my review was placed. If you find this review helpful click on the: useful, funny or cool rating below or compliment and follow by clicking on the top right.

Body Heat T.

Very pleased with the entire experience! I called on Tuesday morning and they were able to get me scheduled the following day. Just as promised, I received a phone call when the technician was on his way. Moses was professional and courteous and did a fantastic job installing the vanity at my salon. The entire process took less than an hour and the bathroom area was left clean, exactly the way he found it! Loved the goody bag too! Will definitely use Kyle Plumbing for all of my future plumbing needs!