Kratzer Plumbing

★★★★★ 4.9 / 5 (219)
Emergency Call


: Los Altos, CA 94023
: (650) 279-1834
:

Company Overview

Founded in 1986 in Belmont, California, Kratzer Plumbing has a rich history. Lee Kratzer took ownership of the company in 2005. He merged the established business with Kratzer Plumbing. A Los Altos native, Lee has been in the trades since he graduated high school in 1983. In 1987, he started at Triple A Plumbing and worked his way up over the years. In 2005, he resigned from his position as general manager to establish his own plumbing service, offering exceptional work to the Bay Area Peninsula. He is a father of two and teaches them the value of craftsmanship and a solid work ethic, just as his father did. It’s not unusual to spot one of his children helping him on-site. Kratzer Plumbing dedicates time to ensure customers receive quality work from skilled craftsmen at fair prices. I wear two hats as both the owner and the sole employee. I hope to bring on additional employees down the line, but I will not trade quality service for more calls. I aim to offer each customer the best service they’ve ever experienced. My extensive experience allows me to troubleshoot issues that may challenge other plumbers. An avid surfer, I am committed to protecting our oceans and waterways.

Business Services

  • Drain repair
  • Gas line installation
  • Gas line repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Toilet installation
  • Water heater installation
  • Water pipe repair

Business Location & Hours



Mon:7:30 AM - 5:00 PM
Tue:7:30 AM - 5:00 PM
Wed:7:30 AM - 5:00 PM
Thu:7:30 AM - 5:00 PM
Fri:7:30 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Larry M.
★★★★★

Lee is great. He showed up on time after a mid-afternoon call on a Saturday, and took care of our issue very quickly. Just a genuinely nice guy, and he even gave us a few tips on how to avoid some other issues. Will definitely call him again if we need plumbing help.

Elise H.
★★★★★

Lee and Dakota were awesome!! I called and they happened to be finishing a job nearby. I told them we had a shower that was now giving only very hot or very cold water. The pipes used to rattle and thump loudly while shower water was turned on. I am embarrassed to say that they had been rattling for many months before the water temp got too intolerable to deal with! I was dreading finding a plumber. But Lee said over the phone what the problem probably was. He and Dakota arrived, quickly took apart the price/fister fixture, found a tiny plastic piece that was broken and showed me another cylinder piece that was slightly bent, then they went to a nearby supply store, got new parts, fixed our problem... all in less than 2 hours! I highly recommend them! They also said that the type of fixture we have is an older kind (about 11 years old) and actually easier to repair that the newer models, which break sooner and are more expensive to repair/replace.

David B.
★★★★★

It's as good as it gets. Hire with confidence that Kratzer Plumbing can get the job done. I had a plumbing need, went to the local store to get the part so I could fix it myself. Little did I know only a plumber / someone who knew how to weld could do the job. I asked for a recommendation for plumbers by the plumbing store and they pointed to Lee who happened to be at the store while I was and in less than an hour from the time I met Lee at the parts store Kratzer completed the job. Efficient and knowledgeable. Would highly recommend and will definitely use again.

Dee D.
★★★★★

I had the misfortune of having 2 separate major plumbing issues in (and under) my house in 4 months. Kratzer Plumbing has been terrific to call for help. When I had my first major issue, I called and emailed a number of friends and asked who I could trust to call and help me. I had 3 friends say Lee! Lee Kratzer is a very honest, hard working person. He told me what I needed to do, came out to fix what he needed to do and followed up when he said he would. To some people, that might not sound amazing, but these days, it's hard to find good, honest people that care. He knows what he's talking about and genuinely cares about helping his customers. He's my go-to guy for my plumbing needs! Unfortunately, he can't do EVERY kind of plumbing related job (like re-doing 200 ft of pipe under the house), but he's been able to refer me and send me in the right direction when that has happened.

S R.
★★★★★

Lee and his son are the best plumbers we've ever used -- just great. They removed a very old kitchen faucet and installed a new faucet and disposal in short time. Lee has lots of experience and was helpful with advice on other DIY projects. Good guys!

Angie P.
★★★★★

Lee is now my go to plumber. He just came and snaked my clean out because our pipes were backed up from tree roots. This was the second time I used his service, first time was two years ago also for tree roots. This time it turns out the tree roots problem is pass our property and actually in the city pipes where it connects to our property. He told us anytime we have this problem, we should contact the city first so we can save money. How awesome is that? He also cleaned up nicely after the job. He even sanitized the side wall of the house where the snake spattered.

Lee is great at what he does and very knowledgeable. Many plumbers I contacted through Yelp don't have an hourly rate and they just say it's job/situation dependent. He charges an hourly rate of $150.00, which is one of the cheapest rates I have found. I highly recommend his service.

Madan A.
★★★★★

We have used Kratzer a multiple times- including fixing toilet problems, installing new hot water dispenser, and installing bidet seat. He was excellent to work with- always on time and did a great job. Will use them in the future without hesitation

L C.
★★★★★

I wish I could give them 10 stars!!! Lee and his team is awesome. Very information, very helpful, super efficient. From now on, for all plumbing problems, I will go to Kratzer.

Eric C.
★★★★★

I've hired Kratzer Plumbing many times over the years after first reading his reviews on Yelp. The jobs ranged from small jobs such as replacing bathroom and kitchen faucets, replacing a garbage disposal, and fixing a running toilet, to large jobs such as replacing a bathroom vanity sink, replacing a toilet, and solving an odd water hammer problem. Lee Kratzer is pretty much a one person outfit, and does all of the skilled work himself. (Sometimes he has a helper, but they just assist.) He has many years experience, and is very good at troubleshooting problems. He let's you supply your own parts if you would rather do that, and is very up front about the markup cost if he provides the part, as well as his hourly rate. I would highly recommend Kratzer Plumbing.

Meif L.
★★★★★

Professional, honest, reasonable and very easy to work with! We are returning customers and very happy with their recent instant hot installation for us. We would definitely recommend their services to anyone.

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