Korte Does It All

Todd W.

I'll start the review by saying there's been no issue with the work that was done, just that it wasn't necessary work and predatory business practices were used.

Korte was called out to look at moisture in a basement and high water bills that were causing some suspicion of a leak.

In the end two technicians used high pressure sales tactics to run up a $2,100 bill which was approved by my mother. This $2100 total included replacing a perfectly functioning sump pump which about a year old ($1,700) and two toilet tank ""rebuilds"" ($200 each) to address the one toilet that had a leaking valve.

Let me repeat this, one toilet tank was leaking. That was the one problem. $200 of the $1900 bill was appropriate to the service call.

They were nice enough to note that the moisture in the basement was not attributed to anything they could find wrong, and that a different company would need to be contacted about that if it became a bigger issue.

Some follow-up discussion after the fact resulted in several weeks of runaround but nothing but excuses. I realize the work was approved and paid for so it is too late to do anything, but if you are considering using this company they cannot be trusted to keep the scope of work honest.

This company should not be on the contact list of any relative or friend without enough knowledge to keep them honest and avoid unnecessary work.

Lex B.

Guys will get out to your home and get your drain unclogged quick. They will also do some electrical work. Fun to watch these guys sweat and get a little work done around the house. Grandma calls Korte, sure she's on a fixed income, but she loves spending it having Korte come and save the day on her old home. These jokers will drive on out to Waynedale and save the day. They turned a few bolts and got the shower in real quick.

They get all kinds of stuff done.

Nichole R.

This was THE worst service I've ever gotten with a business!! They misdiagnosed the issue, sent out several guys. The last one tore apart our wiring then they refused to do the repair!!! Don't use these people!!! I'll never waste my time or money with them again!

Gregory P.

if there was a negative number I would give it.the technician was professional but I sent him on his way when he said they had a standard price of installing a faucet,which I had the faucet already,of 283.00 on top of service fee of 49.00.i did it myself in 30 minutes but now have to put up with a sore back,but at 300 hundred dollars i'll take some ibuprofen.wil never call them or recommend for anything also instead korte does it all I think they should rename it korte takes it all

Lynn R.

I wish I could give negative stars...

STAY AWAY FROM KORTE!!!

I called Korte about clearing our clogged kitchen sink drain. The dispatcher was very pleasant and said she could get a plumber out soon and would call when he was on the way. I asked her for a quote and she said it is $49 to show up and then he will assess the problem and give us a quote. She said they have no way to quote it ahead of time. She calls within 30 minutes and says he is on the way. He shows up and basically glances at the sink and says to fix it will be $275. I said how could you know that before you get into it. He says it is our flat rate there is no deviation based on complexity.

So long story short... (too late).. It's a scam! I have to pay $275 to unclog the drain OR pay $49 to get him to leave without unclogging the drain...

Their actual business model is to make sure the dispatchers don't have ""access"" to the flat rate pricing so that they won't scare you off with the real price... He admitted as much to me.

Beware!!! I checked around and other reputable plumbers will give you a quote or at least a range.... The range I got from the others I called was $95 to $150.

So while it is my fault for not calling around first, but I thought they had a good reputation... Boy was I wrong. They are operating a racket. The MOB selling protection services have nothing over these guys....

Call around get real quotes and STAY AWAY FROM KORTE!!!

When they say they ""Do it All"" they are not joking... and from my experience most of it is unethical.

Scott B.

I have used them twice.

I had them install a sub panel in my basement. The electrician did a good job with it. I am not sure if there is a cheaper electrician that also does good work, but I was happy with them. Of note when I got a quote, I was told that they were going to pull the permits for this work. While the electrician was working, I asked about the permit and he said that a permit was not needed. I think he is wrong.

I also had them hang a 5' by 4' Condensation hood in my basement home brewery. In addition to that they had to hang a fan and attach ducting and core through 10"" of concrete for the dryer style duct out of the basement. They did a great job and stuck to the quoted price even though coring through 10"" was not in the original plan (they thought they would be going through wood). The group of guys they sent out were very professional and knowledge about the task they were doing. Again not sure if they are the cheapest for the job, but you pay for what you get and I paid for full satisfaction.

John L.

I had a ceiling fan installed today. I like the fact that Korte gives you a time frame as to when the technician will be there and a call when he is on the way. BUT the cost of labor is outrageous! The tech who did the install was great, generally I have been very pleased with Korte but watch out for labor costs!!!

Lori G.

Apparently they don't do it all. I just called to see if they could hook the electric up on a mobile home and was told they don't work on mobile homes.

John D.

The first time we had them out they busted a work table away from the wall tearing a small amount of plaster from the wall where it was screwed in and then lied to us about it.
David Korte did respond to a complaint I made about this incident. He came out to look at the damage and he offered to repair the damage. I declined his offer because it was a small amount of damage and to me the real issue was a trust issue with a contractor, and in doing so may have set the tone for less than professional service from that point forward.

The second time they were suppose to fix a light in a bathroom that still doesn't work correctly.
The third time they changed a thermostat and the technician left it hanging crooked with dirt on the wall, and is still crooked and loose.
The last time we called Korte the person they sent out was to look at a boiler and after a few moments it's was obvious the young man had no experience so we sent him on his way.
they offered to send someone else but by this time we had enough of Korte and their slipshod service.
We also had a yearly contract for AC/Heating maintenance, but the service we got for the cost was not a good value.

The positive side to dealing with them is that their personnel are all friendly.

Alan B.

Ron S. great service!
On Time and did a wonderful job. I will certainly ask for him next time.
Thank You
Alan B.