Kona Labs Leak Detection

Jason S.

Really easy to install. It took me 2ish hours from start to finish (including installing the solenoid valve and the sensor), but most of that time was spent replacing cracked pipes from the existing pool equipment. I have had it running since June and haven't had to make any adjustments. I would highly recommend this product!

John D.

I purchased my system in March of 2017, and it is the best investment I have made. I have a 48,000 (large) pool with an auto-fill that never worked. After installing the LevelSmart, which was pretty easy, I have never had an issue with their system. However, on May 13 after changing the GFI at my panel the transformer for the LevelSmart died. Not sure why, but here is where they really came to the rescue. Ryan, who I have worked with since 2017, overnighted me a new transformer. Problem fixed! Ryan got back to me in less than 2 hours from the time I called him and emailed him. Now that's customer service! The product is the best, the customer service is the best! Anyone who has a pool needs this LevelSmart system. Thanks Ryan!

Mae F.

Just installed a Level Smart system on our Association pool in northern California. It was very simple to install. Plugged into power, system pared just as instructions indicated. Easily set sensor to the water level desired. Works just as advertised. Ryan was available for any questions regarding the system and response time was excellent. This was a great purchase and looking forward to having Level Smart keeping the pool at the proper level instead of having to manually add water. Thank you Kona Labs.

Adam A.

So pleased with their service. Had a mystery leak which I assumed was the pool as it was loosing water. Turns out it was an irrigation leak and the pool water was draining to the irrigation system. Without Kona Labs, I might be replacing my pool instead of some leaky irrigation valves. Excellent service and honest, I highly recommend Kona Labs.

Noe D.

Andrew was very responsive and thorough - I called two companies that do water leak detection on the same day and did get responses from both. The other company said he was off island and would call back Monday - still waiting and Andrew has solved our problem! Found the leak and now it's repaired - not an easy task on a six acre property! Thanks Andrew - hope we never need your services again, but if we do we know we can count on you!

AJ P.

have had pool level system installed for a month. working great so far. phone customer support is not immediate, but they will get back to you in 24 hours. Technical support is very good. I got a bad cable with my system (connector was slightly loose so signal was very weak). Once I ID'd problem, they promptly sent me a replacement.

C B.

Kona Labs is absolutely wonderful and professional from start to finish. We hired them to find a leak for us in our irrigation water line and the tech followed up with a detailed report. We even bought a LevelSmart Wireless Auto Fill from them and it has been nothing but the best addition to our pool system. Definitely recommend!

Carolyn M.

I hired Andrew from Kona Labs at a property i take care of. Andrew found the leak and also gave very good recommendations. Soon after his report i re hired him to do 3 more of my accounts. Andrew is very responsive and very knowledgeable in his field. I highly recommend Kona Labs for any leak detection in Hawaii island!

Sara T.

Installed level smart system. Did not have to cut a single pipe. Simply exchanged the manual valve operator with an automatic operator. Works perfectly.

Jay G.

You will save a lot on water with this item, as it doesn't work! Junk junk junk! I find it hard to believe any of these reviews online are real. Against my pool builders recommendation, I installed this item. We've tried 100x to pair it, it's just not pairable. I moved the antenna less than 1 foot away, then 6"", etc. still won't pair. The main device goes into pairing mode (put magnet on for 45 seconds) and when it flashes I hold the magnet to the sensor for 35 seconds. Just won't pair. Just a paperweight! I'll post negative reviews all over the net to save others from purchasing this. You can go online and see a lot of variations of this device from the seller. Every video is worthless. One video will say put the magnet on for 15 seconds, another 45 seconds, etc. Just junk.