Knoxville Plumbing

Stergios B.

We have used Knoxville Plumbing several times in this past year. They came and replaced a defective, old water heater, replaced a pipe that have frozen and burst, and replaced a toilet that was old and leaky. Each time the techs came as expected, assessed the situation and gave me a clear estimate for a few repair options. I am very satisfied with their work and service.

Matt W.

Beware of this company. Save your house and go with any other company. They are full of crap and the techs will lie to management to save their butts. I went and spoke to management and they believed the tech even though I showed them proof. They are scam artists so please do yourself a favor and go elsewhere. I will never use this company ever again.

Diana S.

Service was fast and professional and they were able to come out soon. Prices were high but check mint magazine for a coupon

Ronald C.

We have used Knox Plumbing several times. They are always on time and communicate with you every step of the way. Their technicians provide you the total cost before they proceed. They are professional, well equipped and competitively priced. They can handle all your plumbing and water quality needs. Call them today. 24/7 Josh and David has just installed a recirculating pump on our tankless water heater that provides us with instant hot water on every faucet in our home.

Lauri M.

These folks are the best. Wonderful customer service. Great service people. Fix it right the first time. The only thing stopping me from 5 stars is the price. That excellent care comes at a very high price. Very high. And they are always selling you into a new something or other. But I love them!

Laney P.

This has been a great experience today...started with just needing a toilet replaced and ended with a tankless water heater! (That was not a rash decision, I was already planning to get a new water heater and had been researching tankless!) Let's start at the beginning...I ""contacted"" via the website on a Sunday evening and actually got a call back from a very sweet and informative lady named Janet that night! Janet explained everything so well, she answered my questions, and she let me know how the process was going to work when the tech came out the next day. It was a small up charge to get them out on a holiday, but that's what worked with my schedule and that's what I wanted! Amber called me this morning to let me know that Ben was on his way and I received an email, as well as a text, with the photo of him and felt very comfortable about that entire process. Ben came in exact timing, immediately assessed the situation, answered all of my questions and got to work. While he was here replacing my toilet we discussed the water heater and he answered all of my questions, including proposing a maintenance plan that really worked for my needs. I have to say they have a great maintenance plan, a great payment plan, and great staff! Ben took the time to show me everything about my new system, worked out the best path for drainage, etc. I'm so excited and happy with my new toilet and tankless water heater! What a nice, and refreshing, experience with a vendor! Thank you ALL at Knoxville Plumbing...if I experienced 3 awesome people...I'm sure the rest are the same!

Bryan S.

Knoxville Pluming sounded very professional on the the phone. Upon arrival, very scripted and very sales driven. I was sold on the flashy videos and brochures. I didn't take the time I should have to read all the reviews, big mistake! They replaced the sewer pipe from the house to the road and in the process damaged our Japanese Maple, valued at $3,000+. I understand they have to dig near the tree but no one called or mentioned that their the heavy equipment they where using may come into contact with the tree or worse, possibility damage it. I called the service manager Brett to discuss the matter. We had been out of town during the repair. After I reported the damage, Brett made the accusation that I was trying to avoid paying the remaining balance on my account. After arguing with him for several minutes. I agreed to pay the balance. He said he would send a tree specialist out to have a look. After the tree specialist met with me he was of the opinion. that the root system was 30% damaged and the branches were needlessly damaged as well. He recommended having the tree treated to prevent fungus and further damages. Brett diffused responsibility, severely lacked customer vision and refused to treat the tree as recommended by the tree company or offer any solutions to remediate the damages. I would strongly suggest finding another plumbing company to do your work.

Anahita A.

This company is just amazing. We have used them several times and every time we are satisfied with their work. Josh and Daniel did a great job this week fixing a leak which we though was going to be small but ended up being a 2 day job. They are very professional and kind. Will definitely use them again and recommend them.

Jennifer D.

We've used them often for this older home we purchased a couple of years ago. They're always kind, prompt, and professional. Hayden came by today and was an absolute delight! Keep up the good work!

Ben M.

I had an issue with my water heater, their technician Josh was very professional and knowledgeable with the installation of my new water heater. I also had my water checked out for hard water with their water specialist, he was also very knowledgeable. This company installed an water purification system and it has done wonders on my drinking water. What a great company to work with. Thank you.