Knights Plumbing and Drain

Vickie F.

Called Knights Plumbing after having a couple other companies come give estimates on a problem I was having with my tankless water heater. Not only were they the most affordable, the technicians were amazing. I put a lot of value into how people treat others and Orlando and Scott listened to all our concerns and many many questions, were able to answer all our questions and didn't try to sell us a bunch of stuff we really didn't need. (They even said hi to my disabled dog whenever they'd walk by his bed on the way back and forth. My dogs are my everything so that made an impression on me for sure. While not related to their work, that gesture is a contributing factor to my decision to continue to use this company for future plumbing needs.) Thank you so much for your help.

Judy P.

I've used Knights for years. They are a little pricier than some other plumbers I've used but quality of work so much better. Also have often been able to come out same day or within day or two.

Leslie B.

Thank you Scott C.
For your honest expertise. And really making sure we understood our options.

DD S.

They are fast and efficient. They come out the same day I call them. The employees are professional and courteous. I would recommend them for all your plumbing needs! They are very knowledgeable in all areas.

M H.

So this is sad that I have to give them 1 star because I made an appointment a week in advance to have an estimate done for a water softening system and they never showed. They even said they were going to call the day before to set a window on when they were to arrive. That didn't happen either. The phone call to set all this up was pleasant and the guy dispatching my call per se even said how can we make you smile today. With the reviews and my initial phone contact I thought this was going to be a great experience. Sad to say it was not.

Liz W.

I called in the morning around 9:30 about my toilet and the chain coming off the flapper and needing a repair (I had a feeling it was going to need to be replaced based on past issues). I really like how the first thing they did was offer to come out sometime that very morning (no set appt time since I was calling same day). I asked them to come out after 1 since I had other things going on and they said no problem. After calling to confirm someone was home, Jason showed about 20 minutes later. He was professional, courteous, and nice. Turns out we needed to replace the fill valve and chain. He took no more than 20 minutes and even looked at a second toilet that we were having issues with and even offered to replace that valve for free. And the offer to replace the second valve was before I was asking about the (what I thought was) high price for the repair of the first toilet: $220 for parts and labor for a chain and valve. The only thing is that I am not a fan of the price for labor, but hey if I could repair/fix something myself I would, so I can't really complain. We ended up only paying $45 because we have the home plan which gets you the 15% off repair work and the monthly ""membership"" we pay each month covered ended up paying off. I know some people don't like the sales pitch of the monthly membership, but it worked out great for people like us.

Teg C.

Yo... these guys are legit! I spoke with Gene yesterday, he was very courteous, very professional. The gentleman who was dispatched to my home was Orlando. I explained my issue. Orlando took a look, gave me a quote based on the prices that were documented in his catalog. Within a hour, he disconnected the toilet, took it outside and removed the object that was causing the blockage. This brings us to bill time... I'll be darn! The price he quoted me initially didn't change!! YEAH!!!!!! Orlando was professional... he came in, he knew what he needed to do which put me at ease with him his work. Price was more than fair and the service was better than great. Job well done, thanks Orlando...thanks Knights. If your in a jam, you can't lose with thandese guys. HIGHLY RECOMMENDED !!!

Deepak M.

Orlando replaced a water heater for us. He was quick, professional and neat. A solid plumbing company. I would highly recommend them!

Lois D.

Needed a new valve for my shower. Jason came right on time & was very pleasant & professional. He quoted me $365 which I thought was a little high for less than 1 hr work, but he did apply a $25 coupon. He was neat & got the job done. I would use them again. Thanks :)

Israel G.

There is a $89 service fee that can be applied to the work if you have them do the repair.

I was quoted $140. Then told I needed an extra hose that cost $85. So there goes the service fee back into the bill.

They came out the same day to do the repair and its working fine. Just wish it wasn't so much.

NOTE: The home warranty wouldn't cover the repair because the previous home owner installed a reverse osmosis device and removed it when he left.