Knights Plumbing and Drain

Mohammed B.

Great customer service plus their follow up.I talked to jim and an other receptionist they are absolutely fantastic.i will keep calling this company whenever I have a plumbing issue plus I will recommend my neighbors and friends.

Anthony T.

I was stuck trying to do it myself for a few days and Hector fixed my problem in under 20 mins. Very nice and informative. He even fixed a leak outside that I hadn't noticed. I'm going to use them again for sure.

Kevin A.

We have been given many years of great service from Knights Plumbing & Drain company. Over a 10 year period every member of their team that has worked at our house (Scott, Len, Jason, and Rene) have shown great knowledge of their profession, and displayed very courteous and polite attitudes. Rene installed our new kitchen faucet last evening, and he not only accomplished a quick and thorough job, he also went over every detail to assure we understood everything. Rene is personable, professional, and will definitely be called upon again. That is why we are Royalty Club members of Knights!!

Lori W.

Knight's Plumbing is hands down the best. Whitney took my call and managed to get me on the schedule right away. Hector showed up in less than 30 minutes and got right to work. We have some ancient components to our sewer line, but that posed no problem for Hector. Not even the staff from the city was able to unclog our line, but Hector had it done in less than 10 minutes! He took the time to do some additional troubleshooting to make sure our line would remain clear. Friendly, competent, and professional - that's what you get from Knight's Plumbing.

Melissa F.

About 3 weeks after I wrote my original review, I got a phone call from one of the managers at Knight's Plumbing. He had read about my experience with expecting a lower price for the work done and wanted to know what he could do to make it right so that I was 100% satisfied. I definitely appreciated the sincere follow up and ""over and beyond"" customer service.

Jc S.

Hector came to the rescue again !! He is a throw back from the 50's when young men carry themselves with respect and took pride in their work. I highly recommend Knights, they are a good company. I am happy with the customer service they provide. This the second time I use Knights and I am very satisfied with the work. Hector did an amazing job, hardworking young man.

Amy D.

While my father is in the hospital, of course the plumbing backs up as well. Knights plumbing and drain fixed the drain quickly and painlessly on a Saturday. They have someone to answer the phone and coordinate sending out a plumber. The price was a little steep at $189 for 20 minutes of work but we were desperate as my dads house has only one bathroom. Jason the plumber was professional and courteous.

Ed R.

Renée came in and unplug my drains quickly efficiently and was very friendly! Next time I need a plumber hopefully I won't but if I do I will call you Renée thank you!

Jerry M.

Orlando showed up a few minutes early to troubleshoot a problem requiring the water to be shut off. He asked where the service entrance was located, but unfortunately I had not idea. Before I knew it he was looking all around the house trying to find it without success. So he found the main in the crawl space where it enters the house and shut the water off there instead.

After seeing the problem he took a few minutes to prepare a written quote with best case and worst case options, and a sales pitch to sign up for a monthly type plan that included some ""free"" annual services and a discount on today's and any future work.

I declined the sales pitch and even though the price was a little high as others have noted, had him proceed with the work which was completed quickly without any complications. After that he took a quick, complimentary look at the water heater to see if the installation met current code, which it did. He noted the heater was relatively new and then explained it is very important to replace the sacrificial anode about every 8 years, as the water will attack the tank once the anode had eroded away, which I was not aware of. And replacing the anode on a regular schedule will greatly increase tank life according to Orlando.

Had the price been a little more reasonable for this simple work I would have given the 5 stars.

Alberto Z.

Called in the morning to schedule a gas leak repair. Called back later in the day after no one arrived and they said someone would call me back to confirm time arrival. I Never received a callback. Called for a third time to cancel the initial call and was told I was never in the system, and was never scheduled! Very unprofessional and unpleasant experience. Very bad business practice to not have the proper process to schedule and follow up with customers. From my experience in business sounds like they are using an answering service for incoming calls/dispatch which is not doing an effective job.