Knights Plumbing and Drain

Jay E.

After my wife did her research on Yelp. It was decided to give knights a all. The person on the other end the other end of the phone told my wife the plumber would be with us shortly (he was coming from Tracy). 20 minutes later, Jason arrived to assist us with our plumbing issue. Jason was very professional as he listened to what I did to try and fix the problem. Jason was quick to jump in to fix the problem. After several attempts to snake the drain didn't rectify the problem. It was time to pull out the big guns (hydro-jet). After a lil work our blocked drain bag an draining. During the entire process Jason advised me what was going on and that our issue was due to excessive grease buildup.

Before Jason left, he fixed a cracked pipe I managed to do while I was trying to self fix the problem. I will definitely use this company again! If my friends ever need a plumber. I'll tell them about my experience with this company. Keep up the great work!

William C.

Thought I'll give this company a try after seeing all the positive reviews on Yelp, but after wasting two days on scheduling for service repairs on my parent's water heater I should have just looked elsewhere from the beginning. First day, I called and spoke with Gene at the office to schedule me in for the repairs. He went over their service fee of $99.50, 100% guarantee, polices, and said he'll call me as soon as somebody was available to come out. Never got a call and I followed up the next day with Michelle. She did not see that I was scheduled at all, but did recall hearing Gene talk to me. She had no explanation what had happened, but rescheduled me in for the day. I decided to give them another chance... Mid afternoon, I received a call from Gene, but didn't get to the phone in time, however I called right back. Literally it was less than a minute after the miss call. He answers and said that unfortunately he had sent the technician already to another job because I missed his call. I don't understand how that was even possible when he was leaving me a voice mail at the same time I was calling him back since I could hear my incoming call beeping in the voicemail when I was listening to it afterwards. Talking to him on the phone he proceeded to ask what was the make and model of my water heater. At the time I did not know as I was calling for my parents. He then informs me that they do not do repairs for all models since they are only contracted to buy parts for certain ones. WHY weren't I informed of this from the beginning?? After being told they possibly would not be able to come out for another day... I was done with this company. It became apparent to me that they didn't want to waste their time on a customer that they may not be able to make money off due to a unit they might not be able service. If you're looking for honest and great customer service, then steer clear of Knights Plumbing.

Robert M.

Have to leave another raving fan review of Knights plumbing. We discovered a huge leak in our spare bathroom today and needed it fixed today. My wife called Knight's but told them she had to be gone by 1:00 this afternoon.

Jason from Knight's came by near 11:30and had my wife on her way by 12:15. Sink rep-plumbed and better than its original state.

Thanks again Knights! You are the best!

Samantha Z.

Awesome service. Orlando came out as soon as I was off work on Monday to unplug my kitchen sink. Orlando went above and beyond what he was called out to do and was extremely polite and helpful with every question I asked. And even gave me advise on some future fixes I might need and to contact my landlord first so I wouldn't be charged for it. Will be using their service again if needed.

MaryElla R.

We had an issue with our drains. We called Knights at about 5 and the plumber came right out. He stayed until about 9 pm and made sure the project was done right. We were so grateful for the prompt and complete service! Will definitely call them again if we have another plumbing issue

Coley R.

I called these guys out due to their star rating on Yelp. Happy I did, they did a great job and found the issues within the hour. Orlando was my Knight and helped me to understand what was going on. I'd use them again for all my plumbing needs. Ask for Orlando.

Karen S.

If I could give Hector Mata 10 stars I would. He went beyond the call of duty. I can't say what an amazing person he is... of course, he's a great plumber, but he went beyond that to be a beautiful human being. I can't thank him enough. He deserves the very best life has to offer and I hope that Knights Plumbing recognizes the gem you have in the gentleman. Thank you again, Hector!!!

Ron K.

My Insurance company came after me for not securing a water heater to the wall and after calling around this was the only company to at least give me a range that it would cost. I appreciated that so hired them. They came out and it fell in that range and they were on site same day and did the fix after I gave them approval. They also sent me a picture of the work done as I don't live in Stockton. Payment was done over the phone. All in all a company that I would recommend.

Margaret S.

My husband had a situation in the bathroom the other day, don't want to get into much detail. Service was as fast as lightening, everything was fixed. Would use again!

Charles C.

$311 for kitchen faucet replacement part and labor.

I found Knights Plumbing from tje yelp which had 5 stars. The service was good, professional work and no issues. I will call them again