Knight Plumbing & Environmental

Emc P.

I had scheduled a 2 hour block with Knight Plumbing to review an issue. The plumbers never showed and didn't inform me of any issues which might delay them. I followed up and called them-person on the phone didn't know where the plumbers were. I mentioned that my time is valuable too and that I understand situations come up but that when situations do come up to simply communicate them to me. The person then started becoming defensive and argumentative-I then hung up. Am moving on to someone else.

Michelle H.

We had a bidet we wanted to install on our toilet. This company was very eager and quick and gave us a reasonable bid. They had it installed same day! The customer service was especially impressive.

Cliff C.

A very nice young man came out to fix our sink. It was the flangers that was leaking. We understood it was covered with our home serve policy. The young man came in with the part and said this isn't covered. I asked how much and was told $225.00. I said no way I will do the job myself. He went to his truck to leave. I was headed out to get my tools and he ran up and said he was wrong his boss said it was covered. ??? not sure if it was a mistake or a ploy to get more money. It took him less than 10 minutes to replace the parts. ???

Kelsey R.

Called Knight Plumbing after being quoted by another company for main sewer line replacement. They ended up quoting us literally HALF the price as the previous company we worked with. They got us scheduled in quickly, started work on time, did great quality work, and the entire team was respectful, thorough, trustworthy, and got the job done right away on our 80+ yr home. Absolutely recommend them for any job large or small (especially older, east/north end Boise homes)! Thank you for a seamless and quality job well done!

Aristen D.

DONT USE!! Had a flood in the basement the guy came out to snake 3 minutes into the job he said his snake broke and he had to go to Eagle for a part! We live in Boise. An hour and half later he came back. We asked him if they could come run a camera through the line he said on Monday a person would be by 8-11. No one showed! They finally called on Tuesday decided to give them another chance. They told us they would record the footage of pipe and give to us and mark out the pipes in our front yard. 2 guys showed up they smelled so bad of body odor and cigs they were super sketchy, shaking and talking a million miles an hour. They didn't wear any booties, and were all around terrifying dudes. They did not give us any footage or mark the pipes. We called back and the woman on the phone was so rude and started verbally attacking us. Do not use this company they are terrible and their crew is super sketchy and smelly we had to air out the entire house. Seriously call anyone but them!!

Amber H.

Knight Plumbing is the real deal. These guys came out right away-- even though it was the weekend and they fixed our issue right away. I wouldn't hesitate to recommend them to anyone who needs plumbing services.

Robert B.

Had a minor flood in closet in bedroom in basement from sump pump. I was in a panic and thought it was going to be an expensive problem. Knights showed up about 30 min after I reported the problem which was wonderful and the technician looked at it and didnt really do anything to inspect it. He said he had no idea whats wrong with it and they would need to remove it and disassemble to find the problem and then reinstall, but it would be cheaper just to remove and have a new one installed. He went outside and spoke to manager and came back in and quoted me $1,900 to do the job that night. I thought that sounded crazy and called a friend who reminded me about a secondary insurance program I have called American Home Shield, I called them and they said it should be covered and got me in touch with Abrao Plumbing. Mike came the following Monday and actually touched the pump to inspect it, a simple unplugging of the second cord and directly plugging it into the wall made the water cycle. He then pulled the small plug off the top of the pump and saw a valve was caught against the wall and jingled it free and next thing you know it was back to normal working order. A small home service fee was all that was charged by an honest, ethical company. I will always use Abrao after having this experience and would caution anyone thinking about using Knights plumbing based on this experience. They were basically going to rob me for $1,900 to fix a pump that wasn't broken....shame on you!!!

Jessica E.

Our sewer line backed up to the street and we think they fixed it. It's only been a few days since, so we'll see if we have any more issues. They were able to get a same day appointment due to a cancellation, however they were still an hour late, but that's really the only positive about them. They charge to remove a toilet (185) and run the line through the sewer pipe (325), which is fine. We told them we could remove the toilet ourselves in a half hour, when our tools were brought back to the house to do so. They didn't want to wait the half hour, even though they were late themselves an hour and we waited for them. After negotiating (read:arguing with a rude plumber) they knocked down $85. They finally did the work, and like I said, we THINK the issue is resolved. But we'll update if not. When I made the initial appointment, the lady on the phone said they do financing, which would have been perfect for our situation, since we didn't have the money to pay in full. When the plumber finished, they said they do NOT finance and take payment in full before leaving. We had no choice but to put the amount on a credit card. I feel it's pointless to call back and argue this, because I really don't want to deal with this company ever again! GO somewhere else if you can.

Anthony B.

Thank you so much for coming out late and fixing my leak at a fair price! You guys ROCK!

Ma D.

Only because there is not a ZERO.
They came through HWA today after holding us up for $410.00 for something COVERED in our contract.

They left, taking the faucet. N

Now the shower that was hard to turn on doesn't turn on at all!