Kirkwood Plumbing

John B.

I set up online appointment for estimate and never heard from them. Maybe they like to pick and choose and just was not interested in installing our new stand alone bathtub because we didn't buy it from them.

Hec B.

Two stars because they were responsive and very quick to get out and diagnose my problem.

We had a shower that stopped providing hot water. I sent out a request for help on yelp, and Kirkwood plumbing was one of the first to respond. I showed the plumber where the standup shower was and within 15 minutes the plumber called me downstairs where he had the shower handle, taken apart.

He explained that the valve within the wall needed to be replaced and that part alone was over $400. He then explained that the drywall would need to be cut out on the other side, and that the cost to repair this would be $1700, not including patching the drywall. He stated that he does not do drywall, but would connect me with another contractor who does.

The price seemed asinine, so I told him I would be quoting this out. Reached out to my buddy who does all his own plumbing and he was absolutely appalled by the quote. He said we were getting ripped off and to get other quotes.

He pulled up the exact valve that was going to be replaced and it costs under $200. That same day while leaving my house I saw that a neighbor had a plumber's truck out front. As luck would have it, the plumber was in his car having lunch. I rolled down my window and asked him if he could quote the work. He agreed and came back with a price under $500 including parts and labor.

Pricing is so off base it's laughable. I told the other plumber what they quoted and he was in disbelief. Highly recommend seeking out alternative options if you can spare the time. They're clearly a responsive company - but their pricing practices appear to be on the extremely predatory side.

Bill N.

Service call by Avery...doesn't get any better. Extremely courteous and friendly, entirely professional, and fixing the problem quickly and efficiently. Highly recommend!

Leah K.

The price for a ""minor toilet rebuild"" (as said on invoice) was $315.35. I could have bought a new toilet at Lowes or HD for $150 or even the parts for $50, as found out later. Very disappointed and this was a rip off.

Julia J.

They were quick in their response and the work was was amazing. I will use them forever!!

Jim M.

Before the requested service began, the level of communication was excellent. The technician was fast, efficient, effective, and was personally engaging especially with respect to the type of plumbing work required. I learned a few things not just had work completed. Kirkwood plumbing will remain in my referral contact list. They are worth it every cent.

Robert O.

Excellent service at a reasonable price for replacing toilet and fixing water leak. I would highly recommend them and Jacob our plumber. They were very professional and their work looks great. They were also reasonable in making recommendations on what was and wasn't needed. They stuck to the price in the estimate they gave. Bob O.

Shawn W.

Amazing service and value! Referred by Kirkwood Heating and Cooling. A great company you can rely on and trust!

Kristi H.

I had a hole in a cast iron pipe in my basement. Michael and Courtney were very professional, and explained everything that they were fixing. There wound up being more issues that needed to be fixed, and they handled everything for me. Everything looks fantastic!

J B.

Great Work, but the fix didn't resolve the issue. Kirkwood Plumbing did a sewer job on my property, where the sewer backed up in my basement. It looks fantastic! Really professional looking. The unfortunate thing is that didn't correct the problem I was having. So 14k later, I still have water backup in my basement. To top it off, according to what I was told, they can't even perform the actual fix! Thank you Kirkwood plumbing!