Kimco Plumbing

Paul D.

The Kimco Plumber that responded to our request for advice on a plumbing issue was condescending. He repeatedly corrected me when I explained that the ""pressure"" of water coming from our garden hose was decreased. He informed me that the static water pressure of the house was normal, which made it appear he misunderstood our issue. We thought the cause may be in the hose bib, since the handle would only rotate ¼ turn. None of our other hose bibs or our neighbor's hose bibs, homes built at the same time as ours, did this.
He told me this is a newer design hose bib, and it was acting normally. On the phone, I said that if he checked the hose bib and it wasn't obstructed, the problem was in the hose reel or attachments, and we would take care of that. Friends of ours were in the home at the time. He told them he replaced the hose bib, though there was nothing wrong with the old one. He removed a wall heater inside the house to gain access to the pipe soldered to the hose bib. He said he was not an electrician, so the disconnected wall heater (now on the floor), would have to be reconnected by someone else. He left. We are not electricians either. He did not tag the wires to indicate how they should be reattached.
A plumber should be able to communicate about a problem as perceived by the homeowner and help solve that problem. That didn't happen, and we were left with the additional issue of figuring out how to rewire a wall heater and remount it. This plumber ridiculed my layperson's explanation of the problem, and made no attempt to help solve the original issue, or explain it. The interpersonal skills of this plumber rates a 1 out of 5. We visited the office to lodge a complaint and were told we would be contacted by one of the owners. That hasn't happened. Avoid this company.

Myke P.

These guys are awesome. Super timely service, dealt with a gnarly broken shower valve that I couldn't fix, and I am pretty handy. These guys to charity work too, so great supporters of the community. Gilbert and Mishka, you guys rock!

Miriam G.

I would not recommend Kimco. Over priced and a disaster from beginning to end. Not satisfied with the service.

MckDenali B.

We have used Kimco about 3 times over 5 years.

First episode was for broken pipe. They fixed it and did great work.
Second episode, can't recalls specifics, but it was fixed and we were satisfied.

Now comes our third encounter - We have a water heater that stopped working. No hot water = no shower = dirty family. We called them, they came out right away. Great we were thinking! They spent 5 minutes. Seriously, 5 minutes. Pulled a drain pipe cover, water poured out, they recovered drain and Voila - hot water! Or so we thought. Every few days, the same thing keeps recurring, no hot water, error code (fancy computerized tankless system) and guess what. Their little trick didn't fix it. Obviously, the water was backing up for something other than a stupid drain.

So we paid 140 bucks for 5 minutes of work. Because you have to pay for the whole hour regardless of how long repair takes.

So we called them again - um, hello, your little maneuver didn't FIX anything that we paid you 140 bucks for. So will they come out and make their first ""repair"" correct by actually diagnosing and REPAIRING the underlying issue called ""need to replace the valve"".
Nope, not without paying the 140 bucks again. Didn't even offer any discount or apologies for our grievances. Terrible customer service. You should make right what you didn't fix in the first place!!

We have found a reputable plumber who ensures their work and will make it right THE FIRST TIME!

Terry W.

We have had Kimco do several jobs and have been satisfied with all of their work. Although their rates are higher than other local plumbers we wanted to stick with them. Unfortunately, they have now lost us as customers. We needed our back flow system checked and asked them how much they charged for this service. They told us the rate was $35. We thought wow that is $5 less than the other company that we have previously used so we went ahead and scheduled it. After they came and checked the system they handed us a bill for $140! We asked why and the plumber said there was also a $95 service fee... I called to complain. The response was that they have to pay their workers and we had even gotten a deal because it should of been $125 plus the $35! I told them we were not told this amount when we asked and they said sorry but won't do anything to make you happy. We called Swift plumbing and they charge $78. There is also a list provided by the water district with many names of individuals who will do the same service for $35 - $45. We will not be a returning customer.

Stu V.

I do not write many reviews but in this case must give credit where credit is due. The electronics in our water heater was toast before our big July 4 bash. Called Kimco who surveyed the situation and replaced what we needed. The owner came out himself, provided the service which was needed in a clean and efficient manner.
The best compliment is that I will call them again for our plumbing needs and refer our family and friends. Thanks again Kimco!!!!

Ann K.

I was completely out of hot water when my old hot water tank finally called it quits. I called Kimco and they were able to offer me a couple different options and get me on their schedule quickly so I was out of hot water for a very little time. Their prices were very reasonable and fair and the guys that came out were clean, quick and very professional. I would definitely call them again if I had a plumbing issue that needed fixed.

Jeff D.

Perhaps my expectations were too high. I figured according to their website and call that diagnosis of a clog could be done. They were certainly able to verify that there was a clog issue (which we had figured and was why they were called in the first place) but then could not do anything about it so I needed to call another service. They did replace a wax ring and did a nice job on that so all was not lost except the $120.00 bill.

Anyway, I think that they would be fine to use for other things like remodels or new construction but I would check with others if you suspect that a clog is the problem.

Another positive that has nothing to do with my service call. They are a local company that is active in Poulsbo events. They are a good corporate citizen which is another reason to consider them.