Kevin Szabo Jr Plumbing

Ernest L.

Plumber by the name of Brandon did some plumbing work for me on December 30, 2023. Great plumber who did a great job. He will be my go to plumber from this day forward.

Marion B.

Ryan at Kevin Szabo plumbing came out last week to give me an estimate to install hot water tank and remove the old one.
When he finished he said I had to pay a service fee for the estimate $89.50 plus 3% credit card charge for a total of $92.18.
I was not told I had to pay for the estimate either on the phone, on their web site or in our email correspondence.

Prior to that when I spoke to Matt, he did not say anything about a charge for estimates either.
In the past 3 years I have met with various workers at Szabo on other jobs and never had to pay for estimates: Dave, Joe, Brandon, Victor.
I'm a good customer.
I also got estimates from other companies and none of them charged me for estimates.

I feel like I was deceived, duped into paying for free estimate because I am a senior which is a terrible thing to do. I was told the charge would be applied to the work if they got the job. But, their estimate was $7500 for labor.
One of my other estimates was $1800 for labor. (and it was a free estimate)
So, how could I go with such a high labor charge from Szabo just to get the estimate applied towards the work)

I do not like complaining or giving bad reviews but $92.18 is lot of money for me, being on social security fixed income. If I knew Kevin Szabo was going to charge me for estimate I would not have called them. They should tell customers on first contact or on their web site.

Two days later on Aug. 9 at 8am Ryan called me stating the plumbers are at my location to install the hot water tank. (What? I did not want them to install my water tank because their labor was too expensive and I told the estimator that. I did not even give them a deposit for the labor either. What kid of chicanery is that? )
At 8:30 am same day, Kevin calls me with same comment that his men are at my door to install hot water tank.
At 10 am same day, Ryan calls me again upset that I am not there to let workers in.
At 10:15 am Matt calls me saying they are sorry for the misunderstanding and it was his fault putting in a work order for Wednesday by mistake.

Marion Blazek
708-653-7488

Jim H.

I just wanted to say how impressed I was with Connor and Cullen from Szabo plumbing. They were on time and in communication with me throughout the entire process. They went above and beyond, working outside in a storm to repair my plumbing issues. They answered all my questions and offered to return if I was having any issues. I would not hesitate to use them again. Jim Hart, Orland Park

Ashraf A.

These guys are amazing. I wish I can give them more than 5 stars and I wish I had hired them earlier. I had a plumber come in earlier in the week from another company (Roto-rooters. Avoid them as much as possible) And pretty much butchered the house tearing down walls before even doing a pressure test. So I fired them. Hired these guys and they were able to detect the leak within 1 hour without taking any walls down.

Evelyn S.

Kevin Szabo Plumbing was an excellent choice for me, I had a plumbing issue in my basement and contacted the company. They arrived in a timely manner. They were professional and friendly. They informed me what the problem was, how they could fix it, and returned to my home five days later and resolved the issue.. The technicians Tony and Ed were the dynamic duo. In today's climate it's hard to trust a contractor however, the gentlemen who came to my home and installed my new sump pump were prompt, professional and informative. I highly recommend Kevin Szabo's plumbing services. Thank you!

Barbara L.

I needed a new water heater installed and I also had a leak from a hot water pipe under the foundation of my home. My house is on a slab..
I was worried that I was going to have my foundation torn up.
Two employees from Szabo Plumbing came out to replace the water heater and locate the area of the leak under the foundation. They made an appointment to return with a speciality team of plumbers.
I had 4 guys here.. Alan, Ryan, Jackson and Joe working on my plumbing for about 5 hours.
Instead of tearing up the foundation they all agreed to run new water pipes from the water heater, up thru the attic and to the bathroom.
I was very nervous and upset worrying about tearing up the foundation. The guys were very calming, very professional and explained step-by-step what they were doing.. and 'why'.
I was expecting this job to cost a lot more than it did. It was NOT cheap, but it could have been so much worse.
These guys were hard working, professional and yet friendly and polite !
I don't think I would have gotten this kind of service from most Plumbing companies.
Thank you Szabo Plumbing Company for your hard work, and fair pricing !
~Barb

Eric H.

My outside hose froze during the winter and I was unaware of it. When I turned it on water was leaking in my finished basement. Szabo Plumbing came out and fixed the pipe and installed a shut off valve to prevent the problem from happening again. The guys were clean, professional, knowledgeable and friendly. I would highly recommend their Sevices.

Tania R.

Vic and Mike were the best service men I have ever had in my home. 100% professionalism from start to finish.

Ken S.

I had called Szabo Plumbing to repair a leaky toilet wax ring on a tenants apartment and was quoted $275, which I considered fair, considering a licensed plumber and fully stocked truck would have to drive there and do the repair. What I didn't consider fair was when the shut off valve didn't work, they charged me an additional $200 to put a new one on. Now I understand if I called them out for just that repair, $200 may be reasonable, but they were already on site for the other repair.
Not to mention they never contacted for any additional approval prior to replacing it, just a text message from the plumber onsite stating the new total would be $475.
I contacted Wade, to discuss the upcharge and was told I actually recieved a discount as they normally charge $250.00 per valve, but he would talk to Kevin himself and see if anything could be done.
As I was away on vacation, I told him I would contact him in A week when we returned.....well, called him twice since returning, NO CALL BACKS.
I decided to check my Credit card, and now see, they not only charged me the $475, plus an additional $14.75, not sure for what reason, as I never received an itemized invoice e-mailed as promised.
I've always considered them fair in past work they had done for me, but as of now, have lost confidence in Szabo Plumbing and will no longer use them, nor recemmend them to friends and family

UPDATE: Upon Kevin being made aware of this situation , he personnally reached out to me, apologized for the error, and made things right. I will continue to recemmend them and use them as a first choice for my future plumbing needs.
It just shows he is truely compassionate about customer satisfaction, THANK YOU AGAIN KEVIN FOR TAKING TIME OUT OF YOUR BUSY DAY TO TAKE CARE OF YOUR CUSTOMERS.

Judie M.

Szabo Plumbing replaced a water heater last week in my home. The workers were polite, very respectful of our property. The installation/removal went well. They cleaned the area after finishing. The water heater is working well.
Today another Szabo crew was here (Al and Ryan) to repair a leaking utility faucet. Again very courteous workers. Faucet replaced and area cleaned. These guys went above and beyond.
Szabo Plumbing is very responsive and rates are reasonable.
Would not hesitate to use again.