Kesterson Plumbing & Heating

Amy S.

We called Kesterson on a Sunday morning because a pipe to our hot water tank was leaking. They walked us through getting the hot water shut off and the water to stop which we appreciated. They scheduled with us to come out 9am Monday morning as we had NO hot water at all. 9 am Monday came and no one showed. We called and they said sorry we can't come until Tuesday. The woman on the phone was very rude when we said we had been scheduled for 9am Monday. We ended up calling a different plumber who had our pipe fixed within 2 hours.
I WOULD NOT RECOMMEND!!!

Charles A.

Really impressed with this company especially the office staff. I had an issue with my bathtub drain and spoke with Julia the office manager. She had a plumber (Martin) come out the same day. Love to use local small businesses and will definitely use Kestersons again.

Ziggy S.

Excellent experience with Martin fixing our dysfunctional bathtub diverter. Thorough, efficient, honest, great communication throughout, obviously very experienced, and tenacious to get the job done quickly and without unnecessary added costs. I am very pleased with this first experience and will be a repeat customer of Kesterson. I have to echo Henry W.: ""Great experience, great value.""

Ann-Margaret A.

We had a great experience with Martin over the holiday weekend, as our hot water heater decided to go out at 4:30pm on Friday afternoon. Martin called shortly after I left a message and offered to come out on Saturday morning before noon to see about the issue ~ he even arrived a bit early and chatted back and forth with me regarding concerns on Friday afternoon. We knew we would need a new one, but it was so nice of him to stop by to see if there was anything he might be able to do. He did cut out a piece of wood that should have been done years ago so the water would flow straight into the sump pump, and this was a great help as we dealt with the leaking water all weekend. We were so thankful for his timeliness in contacting us, assessing the situation, and especially his lighthearted and good nature/personality! :) Thanks so much for all your help, Martin! :)

Henry W.

Old school. Excellent. These people know plumbing. Scott came and figured out our somewhat unusual plumbing issue - a pipe connecting to our sprinkler - and had it fixed in two hours. Great expertise, great value.

Katie R.

Thank you Kesterson! Solved my toilet trouble fast. Martin was wonderful. Arrived early. Very thorough! Very clean! Took the time to do the job right! Could not ask for better service. I would absolutely recommend them.

Sara B.

Loved that they showed up on time, did the job quickly, yet expertly. Nice guys! Joey showed up wearing a mask, determined the issue, fixed it and was out the door. Very friendly and efficient.

Michael J.

We had to call for a relatively small job but on a cold snowy weekend. Martin, the plumber who responded, was cheerful and polite. He did a good job consulting about choices and explaining options. We're happy with his work.

Margaret G.

We had a leaky bathroom sink. Ben was great. He wore a mask and booties and was respectful of the fact that my son was doing virtual school. The vessel sink had been installed in an unusual way, which didn't surprise me since the contractor who did it was pretty bad. Ben needed to order a part, so he came back the following week to finish the work. He had to get a bit creative because of the original installation and he did a great job.

Cathy P.

I had an toilet removed and a new one installed.Be n was the technician. He was outstanding.

He called in advance, and arrived on time.
He was polite and considerate. ( He wore booties and a mask the whole time.)
He worked quietly and efficiently, and even asked my opinion on a few technical issues, where many would have just made assumptions.

Outstanding professional. First rate customer service..

Thank you, Ben. Please keep on doing what you are doing!