Kesterson Plumbing & Heating

Paul W.

Been using Kesterson's for both my 1870 office building and my 1969 home. They are great. Example: I had four projects that had stacked up. Two faucets had been put on ""backwards"", another leaked and then a pipe under the sink leaked. So despite having to go back to the shop to get a different kind of saw for the under the sink work, they fixed all four problems in ONE HOUR. (Technically the job spanned two days because of the trip back to the shop.) So I bundled the jobs in to one and got them all done for a charge of one hour. Outstanding. Now if I can just find the guy (me) who installed the two faucets backwards.

David H.

Easy to deal with. Responded quickly. Showed up on time. Fixed everything. Pleasure to deal with. Reasonably priced. What more would I look for.

Scott B.

Called Steve at Kesterson's to come out to figure out my gas flow problem. Steve was out the next morning and figured out that it was a Washington Gas problem and not an indoor plumbing problem. Previous plumber we had called had prescribed an extensive project that would have cost several thousand $$$. Thanks Steve for being honest and prompt. You've got my business for life.

Scott B. Alexandria

Jon E.

I've used them on three projects, all done professionally without inflating the job or price. I would recommend them for anything beyond a homeowner's or handyman's skill level.

Hong K.

The main line valve in our home broke as did a faucet in our shower. They fixed both, but it took them basically 2/3 of a day to do so. Granted the main shutoff from the street was buried under about an inch of dirt so it was hard to find and they had to cut a piece of my pipe off to install a new valve, but it did seem like it took longer than it should have. I will say their rates seemed reasonable and they came back the next day and didn't charge me to fix a problem I had with their shower installation. I would consider using them again in the future.

Stefanie H.

We needed Kesterson's to help with a leaking tub and a broken faucet spout.

Regarding the faucet, we ordered the same Kohler model that was currently there and asked the plumber to install the spout part only - the part broken. He proceed to replace the lever handles too, which is fine...but not needed because they were in perfectly good condition.

Upon leaving my husband noticed the old lever handles were gone along with the box and remaining parts. I called the next day to request them back, only to find out that they had been thrown away.

Perhaps it is a Kesterson policy to clean up and take the stuff away, but it would have been nice to have them as a back-up considering they work well, they were expensive, and the faucet in our other bath is the same model.

They should have asked if we wanted to throw them away - not assumed.

Cortney P.

my family has been using kesterson for 25 years. we've never felt bamboozled and they always get straight to the root of the problem. our latest plumbing issue was a tub draining leak going to my downstairs neighbor's condo unit. paul and his assistant looked at it and pretty much knew immediately what the problem was and quickly corrected it.
HIGHLY RECOMMEND KESTERSON

Rich T.

Kesterson did a great job helping take care of a major drain issue in my basement, where they had to jackhammer & dig up concrete in two rooms to reach pipe that had filled with sediment over 50+ years of use.

They kept me apprised of status throughout the process, lined the affected rooms with plastic to protect from mud-splatter, and focused upon ensuring all appliances (water heater and washing machined) were re-enabled as quickly as possible to minimize any inconvenience.

As I've learned with most old-house projects, add 20% to the time for unexpected issues that arise. The time estimates given at start-up are often best-case, but even with an extra day or so on the project, Kesterson stuck to their initial quote.

I will absolutely them again - it's nice to find a group that you feel like you can trust.

Dana W.

After I contacted them by e-mail, they showed up right away and solved a difficult plumbing problem. Very easy to work with.

Greg K.

Kesterson has replace our water heater, fixed our gas furnace, and serviced or A/C and we'venever had a problem with anything they did. The four guys we've met from there were very professional and cared about making sure to leave the house in the same condition as when they got there (i.e. not making a huge rusty muddy mess when removing the bad water heater). They're probably going to replace our A/C unit i the next week or so, so I'll be able to speak with even more experience after that. Brass tacks, labor is always going to be a more expensive part of a project, and while Kestersons isn't cheap, they do a good job.