Kenney's Plumbing & Heating

Lisa R.

I looked on my local FB group for a plumber and someone I know peripherally recommended Eric Kenney. Since it was a Sunday, I reached out on FB instead of calling Kenney's and to my utter shock, I received an immediate response and a guarantee that Eric would come out the next day. He did and fixed the problem very quickly. To simply check off 'good value', 'responsive', 'good quality', 'on time' and 'professional' is a huge understatement!

Kate E.

I can't say enough about these guys. Obviously I hate when plumbing issues pop up but Eric is so responsive, knowledgeable and just generally enjoyable to be around that it's not so bad! We call him for one thing and he's perfectly happy to look at five other things for us. He's come out to help us with a bunch of problems, often not even charging if it has anything to do with previous work he's done. I can't think of another contractor that we have a better relationship with, and his work is superb.

Patty L.

I posted in a local Facebook group looking for a plumber to address a badly clogged toilet ASAP (thanks to one of my kids...). Eric Kenney was recommended by several people and he posted questions/answers immediately, asking if I had turned off the main water and walked me through how to do that, also asked if I had tried a snake, etc - he really wanted to help me and not just make $.

Anyway we still needed him...he was at another job but quoted me his cost over the phone, and came over two hours later - at 8 pm! (he let me know his progress at the other job, and when he was on his way) and was such a nice person.

He took care of our toilet and told me how I could fix a nonstop running issue by getting a new $7 universal kit. He could have charged me to fix it but instead wanted to save me $.

I was really impressed and won't choose anyone else. He's going to replace my water heater next month, he walked me through the decision making on which one to get and has been answering other questions via text. He installed two Toto toilet seats for my neighbors and they are really happy.

Highly recommend them! I think it's a family business, which I love to support.

Kristin L.

Eric Kenney came to my rescue! Had a clogged toilet, a VERY clogged toilet and he was willing to come out that night, came the next night, and then the next day, and worked hard most the day to get a very clogged obstruction out of my toilet. If you want impeccable customer service these are the guys to call! He made this very stressed lady, a very relieved one. HIGHLY recommend!! THANK YOU!! :)

Anita B.

Thank you again Kenney's Plumbing and Heating for rescuing me when I could not find another plumber to repair my frameless shower door. Your work was terrific and the fact that I could trust you in my home when I was at work was the icing on the cake. Work area was cleaner than it was before the work was done! Thank you!

Al R.

Do not contact Kenney Plumbing no matter how small your problem is. Please read this if you are considering contacting Kenney Plumbing.

I called Kenney Plumbing to fix a leaky shower handle in my bathroom. While on the phone, I was told that there would be a $79 fee that would be applied to the service. I agreed thinking that the person who came out was going to fix the problem that I called about, so the $79 would go towards that service.

A man named Eric comes out to my house and spends about 45 minutes in my bathroom. He proceeds to tell me that we need new pipes to prevent a catastrophic leak down the line. He goes on to tell me that we will have to rip out our entire bathroom, including the tub and wall tiles. Basically, he used this time to try and sell me on renovating our entire bathroom in order to change out some old pipes. Now, I've since had other plumbing companies come out for other opinions, and not one has said that I had to remove my tub and wall tile - they even scoffed at the notion.

After discussing my options with Eric, I wrote him a check for $79 under the assumption that he had fixed the leaky handle. However, later in the day when I went to take a shower, not only had Eric not fixed the handle, but now the handle broke clean off when I went to turn it. While the handle was leaky, it was not loose nor did it ever feel like it was going to snap off. Eric has denied any wrongdoing and told me he didn't even touch it - however, that makes me wonder just what he came over to do when my request was specifically to fix that handle.

After calling Eric to discuss what happened, he quickly became abrasive and defensive. Eric stated over and over that he hadn't touched the handle, threatened to take me to the magistrate if I didn't pay the $79 fee for him coming over to do nothing but try and sell me on renovating my entire bathroom, and told me that writing this review would be defamation of character.

There are plenty of quality plumbers in the Delaware County area that don't charge a fee just to step in your door. Including companies that won't charge you a bogus fee even if they don't fix the problem that you called them about.

Shame on you Eric Kenney and Kenney Plumbing, Inc. I hope the $79 was worth it.