Kenneth Asire Plumbing

Jennifer B.

Where to begin! What a wonderful plumbing service and customer experience I had today. From the moment I had minor flooding in my garage and reached out on Yelp to the very kind assistant eve scheduled me the same day, to the less than hour later when Vlad showed up, I was treated with thoughtfulness, respect and urgency to rectify the situation. To say Vlad went above and beyond is an understatement. He not only diagnosed the problem effectively but then did a ton of work to correct it. I will most certainly use this company again. So so pleased with how it all went today. Thank you!

Michael T.

I'll definitely call them the next time I need plumbing work, timely and professional service works for me!

Kristi M.

Lucky to have found Ken Asire Plumbing. Replaced 21 yr water heater and couldn't be happier. Ken's advice, timing, price, and professionalism all in point.

Ben T.

Old water heater sprung a leak. A PG&E rep said it needed to be replaced and had some failing connections. I contacted three places, and Kenneth Asire Plumbing was able to come and give a free estimate first. Vlad was efficient, clear, and able to give me what seemed (from my PG&E recommendation) to be a fair price, and he could get started pretty much right away. I took it. About an hour-and-a-half later, after working with an assistant, Vlad had the job done, and even made some adjustments to ensure I was happy with the work. Couldn't be more pleased.

Zack P.

Courteous, punctual and professional. They replaced a wax ring for our toilet and snaked the drain to get everything moving smoothly again.
Will definitely use them again for our plumbing needs.

K. I.

I've used Kenneth Asire Plumbing eight times, six with Justin, two with Vlad --old water heater repair, new water heater installation, clearing drains and two toilet fixes,
Wonderful experiences. This company actually has answered all my phone calls or has phoned me right back. The person answering the phone has great communication skills and is professional and nice. Plumbers Justin and Vlad are both terrific, prompt, and professional. I really like that the company texts with updates.
Kenneth Asire Plumber Justin has done a the majority of fixes for me -- he's pleasant, trustworthy, smart and an excellent communicator. He really knows his work and is pleasant to have in the house, I rest easy knowing I have Justin and Kenneth Asire Plumbing to come help with any plumbing issues I have

David B.

Justin from Kenneth Asire Plumbing did a great job! He helped me remove a stubborn bathtub faucet cartridge that would not want to come out. Unfortunately there was no access point under the bathtub so he figured out a way to remove it. He also helped me find the replacement cartridge and came back to instal it. Overall I had a great experience. Super friendly, responsive, and knowledgeable. I would recommend Kenneth Asire Plumbing

S W.

Prompt, courteous and efficient service but, watch out for their high quotes. I feel their service staff are incentivized to mark up double the acceptable rate, in order to split the difference.

J Z.

I contracted with these folks to fix an issue with our tankless water heater. The two gentlemen that came out were fine, took time to explain things and was professional. The problem is they did not fix the problem. They probably visited us 4-5x - the first few was to diagnose the error code with the manufacturer technical support. Eventually, they concluded we had gas going into the system and had to install a regulator. That took a couple of weeks to procure and schedule. Came out, installed it and declared (and guaranteed) that our error codes will not reappear anytime soon. WRONG!! Not only did it reappear but sooner than before they made changes. After a final visit - they just cannot fix it. So I asked for a refund - because the problem was not fixed at all. And now the error is even more frequent. $800 for nothing. And worst, they won't even bother emailing me back or acknowledging the failed service. Do NOT use them as they are very prompt to get your business but radio-silent once issues come up.

Jennifer B.

TLDR: Do not hesitate, if you have plumbing issues call Kenneth Asire Plumbing, especially if you have a tankless water heater! They are honest, knowledgeable, reliable and affordable.

I have PTSD dealing with another plumbing company that shall remain nameless in San Francisco months prior. The problem they were supposed to ""fix"" - low flow of hot water from a single bathtub - remained after being billed thousands for work I didn't need or ask for. My house was built in 2016 - a rare new construction in the city, and the company I had the misfortune to call is utterly unqualified for modern plumbing let alone tankless water heaters. I know this because I happen to have a ring camera monitoring the interior of my garage that's always recording with movement and the tankless just happens to be in view of the camera. In the following days after this disaster of a company jacked me around I checked footage of the 14 hours the dude spent playing with my tankless. He was completely guided by watching you tube videos on tankless water heaters on his phone telling him what he needed to do. He'd turn off his phone as soon as he'd hear me coming down the stairs to check on him. Anyway he told me he ""had to"" install ""a shut off value"" he insisted ""needed to be installed"" because not having this valve was ""dangerous"" on my tankless. Yeah well Ring footage showed him watching a you tube video that said it was dangerous so he then presented that to me. Adding a valve ""because it needs to be done"" turned into him ripping out *all* the pipes and replacing them because he insisted it would ""fix"" the flow problem. But get this.... I learned later we didn't need any of that on the model of tankless we have because its a newer model and the ""danger"" was eliminated in newer models. Either my guy wasn't watching videos for the correct model of tankless he was working on or he took that opportunity to take advantage of my ignorance so he could bill me. Either way the pipes he reworked sure looks fancy but functionally carry water the same way the 7 year old pipes did. $4000 was charged to my credit card for that shitshow and he hardly looked at the tub I originally called him out to look at in the first place.

Fast forward 8 months later and our tankless water heater started making a high pitched whistle that developed into a house shaking scream. On the rec of one of my neighbors I called Kenneth Asire Plumbing. Ken and his assistant was at my house within 2 hours. He immediately started getting to work and I could instantly tell he knew his way around a tankless water heater with zero need to pull you tube videos explaining the parts and functions to him. In record time he figured out the issue and fixed it. Debris in the ""blower"" or whatever. He popped it out, cleaned it, popped it back in and the noise was gone.

I also had Ken look at the bathtub that started it all - the hot water was still low flow but I've been dealing with it because its in the 2nd bathroom so it wasn't a priority. Ken took about 3 minutes to look at it and tell me it was the spout. He texted me an Amazon link of replacement spouts that would fit and left me a tube of caulk to seal up the replacement myself. Let me tell you, when that *same tub* was looked at by the other plumbing company that shall remain nameless - after the guy spent 14 hours ripping out pipes and adding valves and charging $4000 to my card - he told me he needed to ""rip out the marble to check the pipes in the wall"" at an additional cost of thousands of dollars on top of the $4000 he charged me to replace pipes that didn't need to be replaced & install valves that didn't need to be installed to fix low flow from a single tub that it didn't fix. Looking back now, if I actually agreed to let him do what he insisted needed to be done I would have had to pay $10K+ in plumbing charges from that other shitty company plus god knows how much more to hire someone to patch and repair the wall ripped into. It turns out all I needed was an honest plumber not looking to gouge and take advantage of a woman to recommend a $25 spout from Amazon I could order and install myself in under 10 minutes.

Ken charged me a service call to clean the blower and recommend a new spout.