Ken Paulson Plumbing

★★★☆☆ 3.0 / 5 (8)
Emergency Call


: 1401 Country Club Rd, Pullman, WA 99163
: (509) 338-0824
: https://kenpaulsonplumbinginc.com

Company Overview

Ken Paulson Plumbing, Inc. delivers a broad array of plumbing services to residential and commercial customers across Pullman, WA, and its surroundings. We strive to finish every project right the first time around.

We provide a variety of services, including but not limited to:
- Plumbing repairs
- Renovation plumbing
- Plumbing in new constructions
- Drain maintenance
- Sewer maintenance
- Plumbing fixture sales

Scheduling is flexible:
- We will work together to choose a time that fits your needs. Our crew aims to be punctual, understanding how precious your time is.

We provide estimates:
- We are glad to send a technician to assess your remodel, addition, or new construction project. You will receive an estimate detailing our assessment of the time and materials necessary for your project. Contact us today to schedule your appointment!

We offer 24-hour emergency plumbing services! Established in 2001, Ken Paulson Plumbing, Inc. aims to provide high-quality plumbing services to customers in the Palouse. Whether you own a home or a business, we guarantee your plumbing functions properly, keeping you comfortable in your environment. We handle jobs of all sizes.

The company began as a one-man operation by Ken Paulson at his home and has since evolved into a ten-member team. Our team of certified and skilled plumbers has made us one of the most trusted plumbing services in the region.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric installation or replacement
  • Electric repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Light fixture installation
  • Light fixture repair
  • Outdoor lighting installation
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 4:30 PM
Tue:8:00 AM - 4:30 PM
Wed:8:00 AM - 4:30 PM
Thu:8:00 AM - 4:30 PM
Fri:8:00 AM - 4:30 PM
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Alex H.
★☆☆☆☆

Incredibly unfriendly owner and he quoted 3 times the already overpriced rates in this region for a straightforward plumbing installation. Would absolutely not recommend.

Dannie S.
★★★★★

The owner is really super speed understands what's going on and always gets to you soon as he can

Chris L.
★☆☆☆☆

I have always trusted Ken Paulsen Plumbing. I was late on a invoice payment 2 years ago. I used them one month ago to install a Mix valve in a shower. It was 2x as much as a foundation drain move 2 years ago. I supplied all parts and even cut the wood braces for them. I called to state that my kitchen sink had a break/crack/whole in the main drain line to the wall. I was told they would be here at 10am. at 10:22 I called to make sure I had the right day. They told me yes and the technician was still at another appointment. I was happy with this answer, because I knew I didn't get the date wrong. The technician arrived 38 mins late and i showed him the problem. (I KNEW THIS WASNT EASY!!!!) He then ""went to his truck to get parts"" where he actually stood at the side of his van on the phone. He came to me and stated that ""he was told this was just a P-TRAP, and doesnt have time to work on my actual problem. He then told me that I told the dispatcher that it was just a PTRAP replacement. (Sorry ""EXPERTS"" but even my 13 year old wont call a plumber for a P-TRAP)

The bottom line is I explained that this was an emergency situation with the MAIN drain pipe from my sink into the wall. 40 mins late and you do not have time???
more like, dude didn't want to do it.
With the ridiculous prices on home repair and being the most respectable business in the area, they are taking advantage of that.

I have been friends with the owner of this business, but I will never use this service again. I cant wait to see a bill for this bullshit!
at the least you could have provided a solid estimate and offered to schedule the big job, but no, I just got, "" Oh shit, that's bad, Im gonna have to remove the back wall"" I said, ""OK, whats that going to take, lets do it!""
He then ghosted on the phone for 12 mins and said he cannot do it.

If I wanted this level of service I would call the competitor. KPP KNOWS who I am talking about. Their biggest competitor is a scammer with horrible reviews, but at least they come on time and assess what is asked.

P TRAP! cmon man. I said EMERGENCY! MAIN DRAIN PIPE TO SEWER!

Liz T.
★★★★★

Have been pleased with the prompt, efficient service every time. Good people who do great work. Highly recommend.

Gordon K.
★☆☆☆☆

DO NOT utilize this company. They will not show, If they eventually do after a mountain of cancellations the repair will take forever and cost 5 times as much as a reputable plumber. No communication from the company, extraordinary bs from the tech. I kicked his dumb ass out of my house and fixed it myself because their professional plumber was an idiot. Argued with management until they eventually realized I am legal advocate for vulnerable adults. Pretty funny watching the backpedal-the uh...ummm...well....... Worst customer service, criminal pricing and suspect quality-I will gladly pay someone with integrity before this ass hat get another dollar. Avoid this Ponzi

Mark D.
★★★★★

Great job at our home both upstairs and down. Always there for the usual and the unusual that happens, including getting our water working the day of a really big party!!!!!! Dependable, trustworthy, meeting all expectations and much more. Great crew too. Mark and Lola Dissmore

Ramen R.
★☆☆☆☆

called on the weekday morning to fix sink leak and they said they have no people even the next week? Thats not helpful

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