Kempton & Self Plumbing Services

Jennifer L.

WOW. Leak in front yard from old sprinkler system. Of course it was after-hours but Jacob returned my call within 10 min and Jet appeared at my house shortly after. Spent about an hour to localize leak and fix pipe. Jet was efficient, personable, very pleasant and the cost was reasonable. Now less than 2 hours after the problem was discovered it is fixed. Will definitely call them for future plumbing needs!!

ruth j.

I bought a fixer-upper and decided to get rid of the Poly-B pipes that had sprung 2 leaks for the prior owners. I went with Kempton & Self mainly because of the name, They are a long-time company in Alachua county and they have a solid reputation. More than reading the reviews, I asked around and they came highly recommended. Cory did the walk thru because I was at work when this 3-4 day job was being done. He brought his team of Jet and Joey who did much of the work. They were all extremely helpful in telling me where the placement of the pipes were and they even made a few minor adjustments to make things even better. I have a ten year warranty and they stand behind the work. I feel that if you have a plumbing need, Cory will go above and beyond to make sure the job is done right. For example, my house is under much construction, and he offered to come back thru for a final walk-thru once my new bathroom is in just to make certain all is in good working order and that I am satisfied. Thanks to Cory, Jet, Joey and to Dana and Lisa in the office, I appreciate all you have done to help me get this house re-plumbed. I highly recommend Kempton and Self!

Christopher C.

It took them 4 visits and 2 plumbers to fix a leaking toilet. They also over-charge. Watch out for the extra $10.50 """"miscellaneous fee"""" for cleaning up, even when the job takes less than 5 minutes and there is no mess.

Jim F.

11-15-16 Needed a plumber and Kempton & Self was the only one able to respond on this day.Shut off valve for toilet not shutting off water and fill valve defective. Plumber replaced fill valve and shut off valve. He also replaced the flapper. The flapper did not need to be replaced and the new flapper leaked as the chain was too tight. The problem, as I discovered later, was that the new flapper was defective and leaked. Kempton offered to send a plumber out to fix the problem, but I had another flapper on hand and replaced the defective item.I paid a lot of money for this house call that really did not completely satisfy my problem.

Bob B.

Absolutely the best plumbing service in Gainesville period. They repiped my house and were very professional,clean and fast. Completed the job in less time than expected (3 days), and were a joy to have the team in my house.

Tom X.

Hi, Never trust this company. My bathroom shower have a problem, i.e. no cold water. I called the company and the plumber came to check. They told me that my cold water pipe was clogged and the valve was also damaged. It required to change the whole shower system which costs $600. Later, I called another company to check it again. It turned out that I only need to replace the spindle, which is only $60. By the way, my shower model is the Symmons temptrol.

Joe L.

I have used Kempton & Self twice in the past two weeks. First was an issue with my office, and the other was at my house. They respond very quickly, work quickly, do a very good job. Joe responded to both of our calls. Very polite and great job cleaning up after his work. The lady at their office was wonderful about letting me know when they would be at my home. I have no reservations recommending them to others.

Cindy N.

We called Kempton & Self Plumbing Service to get some annoying things fixed. Kitchen sink drained slowly, bathroom sink drained slowly, garbage disposal not working properly, had some leaky faucets. They showed up on time, had EVERYTHING they needed, including a new disposal, and fixed everything with no problems. They are responsive, reliable and so helpful! They are the ONLY plumbing service we will rely on from now on.

Rachel B.

I heard great things about Kempton and Self so when I needed a plumber this is who I choose. They were a little pricy but the work was done quickly and the fellow they sent out was very nice. Unfortunately my problem came with the billing. I paid the 'Final Invoice' and just recently received another bill from Kempton for an additional $250 (in addition to the $600+ I'd already paid several months earlier). When I called to inquire I was told that the $250 was what I had been charged to have the fellow come out and try to fix it. The $600+ I'd already paid that was marked 'Final Invoice' was what it cost to fix the problem. They've also apparently been charging me late fees for not paying the bill in full and will continue to charge me these late fees until it's paid. I will never use them again nor will I recommend them to anyone I know. I feel deceived. Buyer Beware

Rachel S.

I have a home in gainesville and I came home to notice I had a issue with my plumbing so I called a lot of company's out to get pricings. Needless to say self plumbing was fast and their price was awesome. I am so happy with the serive I received and they brought me peace of mind thank u again self plumbing ~rachel